Share this

Thursday 15th November 2012 – CCT Venues – Canary Wharf, London

Moving from Stress to Employee Wellbeing




Click image to download a pdf brochure

Workplace Wellbeing & Stress Summit 2012 is designed to offer HR, OH and Health and Wellbeing professionals the chance to uncover both the strategic and practical elements of implementing wellness programmes, as well as giving you the tools needed to boost wellbeing and create a healthy culture in your own organisation.

The conference will examine mental wellbeing as a whole at ways to build resilience, tackle stressful situations pro-actively and reduce the stigma associated with mental health problems. As well as discussing the business case behind implementing wellbeing programmes and how to get Buy-in from senior management and how wellbeing strategies can prevent absenteeism.

Confirmed Speakers:

  • The AA – Michael Schofield, Occupational Health Strategy and Wellbeing Manager
  • Bupa Health and Wellbeing – Alistair Dornan, Head of Consultancy
  • CMI – Patrick Woodman, Policy and Research Manager
  • Deloitte – John Binns, Partner
  • GlaxoSmithKline – Monika Misra, Occupational Health UK Lead
  • International Stress Management Association (ISMA) – Ann McCracken – Vice President & Director, AMC2
  • London Overground Rail Operations – Darren Hockaday, HR Director
  • Mills & Reeve LLP – Martin Brewer, Partner
  • Ministry of Defence – Bryan Matthew, Former HR Business Partner
  • Nominet UK – Gill Crowther, Director of HR
  • Nuffield Health – Daniel Law, Operations Director Corporate Wellbeing and Clinical Products & Services
  • Lockton Companies LLP – Mike Tyler, Senior Vice President
  • SimplyHealth – Howard Hughes, Head of Employer Marketing
  • Unilever UK and Ireland – Val Bertram, Health and Wellness Manager, Medical and Occupational Health

What did the 2011 attendees say?

  • ”All speakers were excellent and informative with a clear speaking style” – Senior EH & S Specialist, Gilead
  • “Very good seminar – lots to go away with regarding wellbeing in the workplace” – Health and Safety Manager, Bromford Group
  • ”The quality of the information and delivery of the presentations was excellent and the lunch absolutely delicious!! ” – Head of Psychological Wellbeing, Kingston Hospital NHS Trust
  • ”The practical examples of workplace initiatives were very interesting” – HR Operations , Otis Ltd
  • ”It was great to see so many different ways of dealing with stress issues” – Environment Officer, Environment Agency

Programme Highlights

  • Linking wellbeing with the business and finding metrics that make more sense
  • Making high level assessment to provide management with business case to take strategies further
  • Taking a strategic approach to building a resilient workforce
  • Practical employee wellbeing initiatives that work
  • Overcoming the stigma associated with mental health issues
  • Holistic approaches to wellbeing
  • Day to day stress management controls
  • Mental health checks for managers
  • Appropriate early intervention
  • Psychosocial risk assessment and management
  • Legal Q&A dealing with health and related issues

Who Should Attend?

  • Directors and Heads of HR
  • Wellbeing Managers
  • Occupational Health Managers and Advisers
  • Chief Medical Officers
  • Managers of Health and Wellbeing
  • Health and Safety Professionals
  • Heads of Employee Relations
  • Employee Engagement Specialists


9:00 – 9:30 Registration and Coffee
9:30 – 9:45 Introduction and Opening Address by Conference Chair

Ann McCracken, Vice President, International Stress Management Association (ISMA) & Director AMC2

9:45 – 10:10 Wellbeing at the heart of the people strategy
  • Developing a HR strategy with people at the heart
  • Tough love

Gill Crowther, Director of HR, Nominet UK

10:10 – 10:40 Everybody Matters: Improving productivity and engagement
  • Adopting an inclusive approach to health and wellbeing
  • Building health resilience
  • Improving productivity and engagement through wellbeing

Alistair Dornan,Head of Consultancy, Bupa Health and Wellbeing

10:40 – 11:10 How has the recession affected managers’ wellbeing and stress?

Howard Hughes, Head of Employer Marketing, SimplyHealth and Patrick Woodman, Policy and Research Manager, CMI

11:10 – 11:20 Questions and discussion with speakers
11:20 – 11:45 Refreshments and Networking
11:45 – 12:10 Applying psychological risk assessments and monitors
  • Developing a personal resilience tool to incorporate medical triage and wellbeing
  • Setting up automatic clinical referral pathways for mental health issues from a personal resilience tool
  • Using appropriate early intervention

Val Bertram, Health and Wellness Manager, Medical and Occupational Health, Unilever UK and Ireland

11:45 – 12:10 Using employee health data to underpin strategic goals
  • Understanding the disparate sources of data
  • Capturing data and in a meaningful way
  • Presenting outputs using dashboards
  • Linking health metrics back to business goals through a scorecard

Mike Tyler, Senior Vice President,Lockton Companies LLP

12:10 – 12:35 Taking a strategic approach to building a resilient workforce
  • Harnessing cultural and behavioural influences
  • Take a preventative approach to build and sustain a healthy workforce
  • Using resilience as a prevention programme
  • Promoting psychological wellbeing

Monika Misra, Occupational Health UK Lead, GlaxoSmithKline

12:10 – 12:35 Measurement, monitors and improving employee wellbeing
  • Understanding the financial & business costs of sickness absence
  • Using HR information, data and statistics to gain buy-in
  • Address challenges and obstacles during implementation
  • Evaluating the process and increasing engagement

Bryan Matthew, HR Consultant, Bryan Matthew HR Consulting

12:35 – 12:45 Questions and Discussion
12:35 – 12:45 Questions and Discussion
12:45 – 13:30 Lunch and Networking
13:30 – 14:00 Knowledge Share Networking Session
14:00 – 14:30 Translating personal experience to business strategy
  • A personal perspective of managing stress
  • Reflecting on support received
  • Building on and improving the wellbeing strategy

John Binns, Partner, Deloitte

14:30 – 15:00 Trends and key influencers in wellbeing

Daniel Law, Operations Director Corporate Wellbeing and Clinical Products & Services, Nuffield Health

15:00 – 15:10 Questions and discussion with speakers
15:10 – 15:30 Refreshments and Networking
15:30 – 16:00 Practical ways to enhance wellbeing and minimise absence – a 2012 Case Study
  • Importance of wellbeing at work in addition to employee engagement
  • Using imperial evidence to understand the drivers of wellbeing at work
  • Examining the findings
  • What was done and the reaction of employees
  • Impact on wellbeing and attendance

Darren Hockaday, HR Director, London Overground Rail Operations

16:00 – 16:30 Engaging Managers to support people with mental ill health
  • Giving support to managers to enable them to support colleagues and teams
  • Overcoming stigmas associated with mental health issues
  • Understanding health requirements and making reasonable adjustments
  • Ensuring the health of the organisation as well as the health and wellbeing of employees

Michael Schofield, Occupational Health Strategy and Wellbeing Manager, The AA

16:30 – 17:00 Legal Q&A dealing with health and related issues
  • This is your opportunity to put your legal questions to our expert lawyer

Martin Brewer, Partner, Mills & Reeve LLP

17:00 Chair’s closing Remarks and Close of Conference

Ask a Question



Alistair Dornan, Head of Consultancy, Bupa Health and Wellbeing

Awaiting biography

Patrick Woodman, Policy and Research Manager, CMI

 Patrick Woodman

Patrick is responsible for CMI’s research programme, providing topical insights into the latest management practice and developing practical recommendations to help managers tackle the challenges they face. He is also responsible for CMI’s policy work with government and Parliamentarians on management and leadership skills and on workplace issues such as employee engagement, health and wellbeing, and equality and diversity.

Patrick has been the author or co-author of over a dozen CMI research reports, and led for CMI on The Quality of Working Life report published with Simplyhealth in July 2012. He’s worked on several other projects during 2012 including The Business Benefits of Management and Leadership Development, The Management Articles of the Year, The Value of Management and Leadership Qualifications, and CMI’s Economic Outlook series. Patrick has developed expertise in a wide range of management and leadership topics and regularly discusses CMI’s research findings and policy recommendations with the media.

John Binns, Partner, Deloitte

 John Binns

John has been a Consultant in the professional services industry for over 20 years. Initially for Arthur Andersen and since 2001 with Deloitte. He was made a Partner in Andersen in 1998 and has been a full Equity Partner in Deloitte since joining the firm. He currently leads the Public Sector Operations Excellence Practice within Deloitte, focussed on assisting organisations improve their efficiency and effectiveness. He is Lead Client Service Partner for the Department for transport and its Agencies and leads the Deloitte Local Government Practice nationally.

He has over the years held many senior positions within Deloitte and in the last 3 years he has lead the development of a series of ground breaking initiatives to improve awareness of mental health issues within the Firm.

Monika Misra, Occupational Health UK Lead, GlaxoSmithKline

 Monika Misra

Monika Misra started her career in the field of occupational medicine at King’s College, London where she provided occupational health support to the London Ambulance Service. She currently works for works GlaxoSmithKline leading a shared service occupational health team which is part of a wider Environment, Health and Safety global team.

Her interests are in behavioural change, organisational structure, mental health and nutritional medicine.

She facilitates a key programme within the energy and resilience portfolio that helps employees maximise their energy and resilience.

Ann McCracken – Vice President, International Stress Management Association (ISMA) & Director AMC2

 Ann McCracken
Ann McCracken is a Director of AMC2 and the Vice President of the International Management Association (ISMAUK) – the professional body for Stress Management Practioners . She specialises in developing a positive and resilient working culture in organisations by introducing effective strategies in performance and wellbeing at all levels. The effectiveness of such a positive working culture is measured and assessed using AMC2 Corporate Diagnostic innovative surveys which include measurement of psychosocial factors, stress and wellbeing. Having initially trained as a scientist, she carried out research with DEFRA and consultancy in the NHS . She spent 10 years in Education before retraining as a Stress Management practitioner in 1996. She is the author of Stress Gremlins©, regularly writes/broadcasts and is an external lecturer at Westminster University. She is also a Key Note/Motivational speaker/Conference Chair.

Darren Hockaday, HR Director, London Overground Rail Operations

 Darren Hockaday

Darren is HR Director at London Overground Rail Operations (LOROL), joining at the start-up and mobilisation phase, building a new HR team and introducing business partnering. As executive team member, he has played a key role in creating the fastest growing railway company in Europe, now in its 6th year and the most punctual in the UK with a strong upward trend in customer satisfaction.

Darren has recently been recognised for his contribution by his peer group of HR Directors in all sectors and voted HR Director of the Year 2012 at the HR Excellence Awards.

The HR contribution to the transformation of the railway has been to impact bottom line results through productivity increases, efficiency savings, talent development and performance management whilst doubling the size of the workforce and re-organising management teams. Operating in a volatile and heavily unionised environment, Darren has achieved turnaround in industrial relations to a stable and sustainable partnership resulting in long term pay deal and Olympic flexibility agreement. In his time at LOROL there has been no industrial action at a time where London has seen a number of high profile strikes in the transport sector.

Previously Darren has worked in HR roles at Airbus, Burger King and Tube Lines Ltd with previous line management experience in banking and retail.

Martin Brewer, Partner, Mills & Reeve LLP

Martin Brewer

Martin is a partner in the employment team and has been an employment specialist for 20 years. Martin advises employers on all aspects of employment law and practice, is a regular advocate in employment tribunals and has appeared in the EAT.

Martin advises clients across sectors including large commercial clients, NHS Trusts and local authorities.

As well as the litigation side of the practice other examples of Martin’s recent workload include advice on removing directors and senior employees, varying contracts for entire workforces, advising on strategy for large scale redundancies, advising on large scale relocations, advice on working time and annual leave, on the new Agency Workers Regulations and advice on complex TUPE transfers. Recent work includes drafting and amending various employment policies, ranging from sickness absence policies to surveillance policies, advising on collective redundancies and dealing with disciplinaries, grievances and capability issues.

Martin is a regular speaker on all aspects of employment law and practice and also writes on the subject for HR Zone (an on-line publication) and Workplace Law. Martin has co-authored books on redundancy, working time, discrimination law and TUPE and is a member of the Employment Lawyers Association.

Bryan Matthew, HR Consultant, Bryan Matthew HR Consulting

Bryan Matthews

Bryan Matthew is an HR Consultant and Writer specialising in all things HR but especially absence management, well being, employee engagement and public sector HR reform. Bryan worked for the Ministry of Defence for over 35 years initially in a variety of audit and finance positions but more lately as a Strategic HR Business Partner and is particular proud of a series of well being projects that he initiated and ran that help to significantly reduce absence levels in parts of that government department. Bryan is passionate about the role HR can play in transforming organisations and people management especially in the public sector arena.

Gill Crowther, Director of HR, Nominet UK

Gill Crowther

Gill joined Nominet in June 2007 where she introduced the love coming to work strategy to make Nominet an employer of choice. The Love coming to work strategy has seen employee engagement increase from 28.5% in 2007 to 34.7% in 2009. Love coming to work is about helping everyone to be as productive as possible while at work. This is achieved by ensuring people are doing roles that challenge and fulfil them and allow them to use their strengths.

Prior to joining Nominet Gill worked as a leadership and management development consultant. Gill has over 10 years HR experience gained in a variety of roles at Microsoft, GlaxoWelcome and Ford Motor Company.

Gill is a chartered member of the CIPD and an Engineering and Business Studies graduate of Warwick University. Gill is also a school governor.

Daniel Law, Operations Director Corporate Wellbeing and Clinical Products & Services, Nuffield Health

Awaiting biography

Howard Hughes, Head of Employer Marketing, SimplyHealth

Howard Hughes

Howard has worked in the health insurance industry for over 27 years with 15 years in marketing. Howard has a BA (Hons) in History and Politics and MBA. As Head of Employer Marketing at Simplyhealth, Howard’s role involves helping companies understand the broad range of employee benefits and how they add value to the business. Howard is a family man. He has three children and a dog called Poppy. Howard also follows Newport Gwent Dragons and is a fluent Welsh speaker.

Val Bertram, Health and Wellness Manager, Medical and Occupational Health, Unilever UK and Ireland

Val Bertram

Val leads Unilever’s UK and Ireland’s award winning health and wellbeing programme. At Unilever we work to create a better future every day. We help people look good, feel good and get more out of life.

The Fit Business Lamplighter Programme gives employees the tools and information to enable them to choose a healthy lifestyle. The small team looks at the health risks of employees and develops programmes that assist in reducing these risks. We have recently launched two new programmes; our health coaching and a personal resilience programme.

Val has over 25 years of experience both as a nurse and a health and wellbeing specialist gained in a variety of environments.
Her main areas of interest are sustainable behaviour change, physical, and mental health and has a particular interest in coaching and positive psychology.
Ask a Question




In a world where so many people can’t be bothered, we’re proud to be the healthcare company that can.

We believe in helping people access affordable healthcare and delivering exceptional personal customer service. We help two million individuals look after their health, and 11,000 companies choose us as their healthcare provider.

You may have known us as HSA, BCWA, HealthSure, LHF, Totally Active, Remedi or Medisure. Our name has changed, but what’s not altered is our award winning commitment to do the right thing by our customers.

Nuffield Health
Nuffield Health helps employees get healthy and stay healthy. We believe that the real health of a company should be judged, not just on its revenue, but also on the health and wellbeing of its employees.

We’ve brought together 15,000 experts from every area of health: Consultants, GPs, Physiotherapists, Physiologists, Nutritionists, Personal Trainers, Surgeons, Health Club Managers as well as Fitness Instructors and Spa Therapists. Clients can choose to use one or all of their services – whatever suits their company and employees best.

Our expertise combines health assessments, corporate fitness, hospitals, physiotherapy and medical services and over 50 commercial health clubs in a network of over 200 facilities throughout the UK.

We’ve brought all this together to form one complete care service. It’s this alternative view that can help companies become so much healthier and more productive.

As a not for profit organisation we reinvest every penny we make back into our facilities, services and expertise – helping our clients run healthier, happier and more effective businesses.

Bupa’s purpose is to help people lead longer, healthier, happier lives.
A leading international healthcare group, we offer personal and company-financed health insurance, run hospitals, and provide workplace health services, home healthcare, health assessments and chronic disease management services. We are also a major international provider of nursing and residential care for elderly people.
With no shareholders, we invest our profits to provide more and better healthcare and fulfil our purpose.
Bupa employs more than 52,000 people, principally in the UK, Australia, Spain, New Zealand and the USA, as well as Saudi Arabia, Hong Kong, India, Thailand, China and across Latin America.


Lockton Overview
Clients across the globe count on Lockton for risk management, insurance and employee benefits. Our experts tailor solutions to the unique needs of companies, organisations, and individuals just about everywhere.

Our long-term relationships with underwriters from around the world allow us to structure and negotiate comprehensive coverage for our clients at the best price possible.

We were founded by Jack Lockton in Kansas City, Missouri, USA in 1966. Since that time, we have grown to become the 10th largest insurance brokerage firm in the world we continue to be a family run company with our Chairman David Lockton.

Lockton Quick Facts
• World’s largest privately owned, independent insurance brokerage firm
• Associates: 4,450+ people around the world
• Locations: 60 offices in the United States, Europe, Latin America, the Middle East

Workplace Healthcare
Workplace healthcare & wellbeing has certainly moved forward in the last ten years, quite possibly the word ‘wellbeing’ would not have even been used, but is now regularly applied in the corporate world when referring to the physical & mental state of your workforce.

Keeping your staff healthy typically involved occupational health, physio and compliance with health & safety, perhaps with some health perks within your employee benefit packages. These remain important elements, however…

There is a bigger picture.

Increasingly companies are realizing that the ongoing wellbeing of their people is paramount.
Historically treatment has been reactive, this has now been allied with a proactive approach, the philosophy ‘prevention is better than cure’ has been adopted by organisations that want to keep their people fit, active and productive.

Information for potential sponsors

If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site here or email or call Sales at or 020 7231 5100.



CCT Venues – Canary Wharf
Isis Building – Thames Quay
193 Marsh Wall, London, E14 9SG
Telephone 020 7537 6545

View Larger Map

Hotel Accommodation

To search for a wide variety of hotel accommodation near this venue, click here.


Early bird discounts

Early BIrd DiscountBook for this event by:

12th September and save 50%
25th September and save 20%
1st October and save 15%
16th October and save 10%

To obtain your discount, enter the code HR152EB in the shopping cart when requested or mention the offer when booking by telephone.

NB. Early Bird offers do not apply to the Supplier Rate.

Discounts codes and vouchers

If you have received a special offer discount code or voucher, please book online as normal. When you reach the shopping cart you will be asked to imput your voucher code and your price will then be adjusted to match the offer you have received.

Gold Club member discounts

Members of our elite Gold Club benefit from 25% discounts on all events plus invitations to attend at least four events completely free of charge every year.

With over 30 events covering HR strategy, diversity, health & safety, pay & benefits, recruitment, training, employment law and more each year, your organisation could save £000’s on training.

Join the Gold Club here.

Special Offers – Notes & Conditions

  • Delegates will be charged for the price agreed at the time of booking. We cannot exchange offers or discounts for alternative offers at a later date.
  • Only one offer may be applied to a booking at any given time.
  • All offers and discounts are cancelled if payment does not reach us by the due date as stated on the invoice.
  • If the ‘Second delegate at half price rate’ offer is taken up, the half price rate applies to the least expensive event.

How to Book

Book online here
or call the booking hotline: 020 7231 5100


[table “12” not found /]


Presentations and other documentation relating to the event is supplied free to delegates. Non-attendees: £145.00 – please email us using the form here to order.

Special Offers

Only one special offer applies at any time. All discounts lapse if invoices are not paid by their due date, at which point the full registration fee will be payable.

Cancellations, Terms and Conditions

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes.  Any changes are subject to a £100 + VAT administration fee.

Please see our full terms and conditions here .

How to pay

All payments must be received before the event.

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

For cheque and BACS payments, our account details are included on your invoice, which is emailed to you with confirmation of your booking.

Credit card details can be take by telephone, please call our account department on 020 8150 9055.


Follow these blogs from one of our Speakers Bryan Matthew, to find out more about what  will be discuss at the Workplace Wellbeing and Stress Summit: