Mediation Skills Training

Mediation Skills Training

Book Now Jumeirah Lowndes Hotel, Knightsbridge, LondonThis event is now complete Overview Who's it For? When a diverse group of people come together, differing cultures, norms, behaviours and attitudes invariably lead to issues. When these result in disputes, the...
Mock Employment Tribunal

Mock Employment Tribunal

Download the event profile pdf This event is only available as a private, in-house, seminar Enquire about hosting this event in house at your organisation The course will help you to understand the tribunal process, the procedures that you will need to undertake to...
Mediation Skills Training

Mediation Skills Training

Book Now This event is now complete Overview Who's it For? When a diverse group of people come together, differing cultures, norms, behaviours and attitudes invariably lead to issues. When these result in disputes, the effectiveness and productivity of the parties...
Customer service. Or do we mean disservice?

Customer service. Or do we mean disservice?

All too often customer service is just the name of a department. The UK doesn’t sparkle when it comes to customer service standards, especially in larger organisations. Since very high standards of service are close to my working heart, regular readers of this bog...
Mediation Skills Training

Mediation Skills Training

Mediation Skills Training14 October 2015 @ 9:30 am – 4:00 pmJumeirah Lowndes Hotel, London Overview | Learning Outcomes | Who Should Attend? | Programme | Trainer | FAQ | Book Here OverviewWhen a diverse group of people come together, differing cultures, norms,...