Identify, address, and resolve workplace disputes
The course will help participants understand the nature of conflict, the process of mediation and the skills needed to successfully mediate. Participants will learn, observe and practice the techniques of mediation.
The course will help you to understand the tribunal process, the procedures that you will need to undertake to successful defend a claim, what happens on the day of a hearing and how a tribunal hearing operates.
Identify, address, and resolve workplace disputes
The course will help participants understand the nature of conflict, the process of mediation and the skills needed to successfully mediate. Participants will learn, observe and practice the techniques of mediation.
All too often customer service is just the name of a department.
Identify, address, and resolve workplace disputes
The course will help participants understand the nature of conflict, the process of mediation and the skills needed to successfully mediate. Participants will learn, observe and practice the techniques of mediation.
One of the most popular apps at the moment is Snapchat. It’s an app that allows you to take a photo or short video and send it to anyone on your snapchat contact list.