The course is designed to help attendees (managers, team leaders, HR professionals, etc) understand: a) the benefits of conducting the conversation early; b) how to prepare for and structure the discussion; c) the skills which can be employed, and d) bringing closure to the discussion.
Attend this workshop to understand how performance management can be ‘enhanced’ – perhaps better phrased as ‘re-engineered’ – to have a true and significant impact on business performance.
Provide impactful feedback: Ensure your feedback has the impact it deserves and avoid provoking a defensive response.
Provide impactful feedback: Ensure your feedback has the impact it deserves and avoid provoking a defensive response
Being able to handle feedback and criticism is vital to the modern organisation. Customers talk about you, and to you, through more channels than ever.
‘It’s unfair’, ‘It hurts’, ‘They’re wrong’, ‘They’ve made it personal’. Do you have these thoughts when someone gives you criticism, or feedback, at work?
Duncan Lewin guides you through the process of conquering your workplace fears and asks ‘what’s the worst that could happen?’
Symposium are to provide a new course that offers training on giving and receiving feedback entitled ‘Feedback: Friend or Foe?’. This one-day course is designed for managers, directors and staff who want to improve their skills in giving and receiving…
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