The course will help participants understand the nature of conflict, the process of mediation and the skills needed to successfully mediate. Participants will learn, observe and practice the techniques of mediation.
The course will help you to understand the tribunal process, the procedures that you will need to undertake to successful defend a claim, what happens on the day of a hearing and how a tribunal hearing operates.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OK