The course will help you improve your listening skills, develop a greater level of self-awareness and learn how to handle colleagues and customers with greater confidence, assertiveness and empathy.
The course will help you improve your listening skills, develop a greater level of self-awareness and learn how to handle colleagues and customers with greater confidence, assertiveness and empathy.
The course will help you improve your listening skills, develop a greater level of self-awareness and learn how to handle colleagues and customers with greater confidence, assertiveness and empathy.
The course will help you improve your listening skills, develop a greater level of self-awareness and learn how to handle colleagues and customers with greater confidence, assertiveness and empathy.
I’m speaking next week at Symposium’s Successful HR Business Partnering conference, in a session on how HRBPs can use new technologies to help them in their roles.
Let’s get one thing very straight: the vast majority of people you meet at work are nice, caring and considerate.
The course will help you improve your listening skills, develop a greater level of self-awareness and learn how to handle colleagues and customers with greater confidence, assertiveness and empathy.
The lynch pin of any organisation is their Middle Managers – they are the unsung heroes.
‘It’s unfair’, ‘It hurts’, ‘They’re wrong’, ‘They’ve made it personal’. Do you have these thoughts when someone gives you criticism, or feedback, at work?
Duncan Lewin guides you through the process of conquering your workplace fears and asks ‘what’s the worst that could happen?’