According to the ACAS Code, a grievance is a concern, problem or complaint that employees raise with their employers. In recent years there’s been a significant increase in the number of grievances being raised. Many are raised in good faith, but some are not and are used as delaying tactics and as retaliatory measures. Many managers feel powerless to address such grievances.
This tool kit enables you to take managers through the correct process for handling informal and formal grievances, as well as and dealing with those who are using the grievance process inappropriately.
This employment training toolkit contains a complete set of PowerPoint slides, trainers notes, hints and tips, case studies and exercises to save you time. Templates for joining instructions, attendance records, feedback forms and attendance certificates are also included. All documents are provided in hard and soft copy so that content and appearance can be customised to reflect your organisational brand.
This product is perfect for busy trainers and suitable for HR professionals and managers who have to coach their staff in the workplace but lack the experience or time to create their own materials.
This employment law training tool kit is great value and can be used again and again. If you need to update your materials, call the author’s Training Hotline. Training HR and employment material has never been easier!