ProGlobal – Expatriate Management and Global Mobility 2017 – Presentations


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ProGlobal 2017 is Symposium’s 9th annual global mobility forum covering the strategic and practical aspects of assignment management in the current VUCA climate as well as examining the future direction of global mobility, changing assignment types and how the global mobility role and scope is changing. This event has been specially designed to assist in-house HR and Mobility professionals responsible for the strategic management of expatriates and international employees.

Through a series of presentations and networking sessions, the conference will provide the latest strategic thinking, updates on immigration, taxation and employment regulations and best practice examples to enable you to take-away practical solutions and updated insights. You will also hear the latest case studies from organisations that have had real results and get the opportunity to discuss your key concerns with peers during our knowledge share networking session.

The summit will enable you to:

  • Gain insights from best practice case studies from a range of industries
  • Take away practical tools and strategies to develop an agile global mobility strategy
  • Attend smaller breakout sessions on the topics that really interest you
  • Network and share best practice insights with industry peers
  • Hear from leading industry experts about the changes affecting the future of global mobility


 09:00 Coffee and Registration
09:30 Chair’s opening remarks – Bob Day, Head of Global Immigration Services Operations, Quality and Delivery, Santa Fe
 09:45 Global mobility in a VUCA (Volatile, Uncertain, Complex, Ambiguous) climate

  • Reviewing the changes and developments impacting on the global mobility agenda
  • Setting the frameworks and foundations to enable an agile global mobility function
  • Advancing beyond transactional global mobility to becoming a strategic business partner
  • Aligning the global mobility strategy to the corporate agenda

Neerav Shah, Senior Consultant, ECA International

10:10 Strategically tackling the ever-moving goalpost of European Immigration Policy

  • Identifying the perceived threats of Brexit and its impact to the UK, the rest of Europe and global mobility professionals
  • Strategic discussion on preparing in the short and medium term for the vast changes within European and UK Immigration Rules
  • How EEA nationals in the UK and British nationals in the EU continue to be the driving force for mobility needs

Asma Bashir, Global Managing Director, Newland Chase 

Antonio Lam, UK Managing Director, Newland Chase 

10:35   Questions and discussions with speakers
10:45 Knowledge share networking session

Roundtable discussions with your peers to share solutions to your key global mobility challenges

 11:10 Refreshments and networking
 11:30 Panel Discussion: The business case for VIP assignments

  • Understanding the unique nature of VIP assignments
  • Insight to cost containment strategies and frameworks
  • Hear from organisations utilising these frameworks to increase the agility of their talent and global mobility strategy

K2 Corporate Mobility

11:55 Redesigning and evolving your global mobility strategy to be fit for the future  

  • Evolving policy frameworks to enable a more inclusive , commercially sound and agile global mobility agenda
  • Transforming the global mobility function to enable a more efficient, compliant and strategic approach
  • A case study example of British Council – overcoming the challenges of transitioning from a traditional to innovative, agile and talent focused approach to global mobility

Natalie Agostinho, Head of International Mobility Services, British Council

 12:20 Questions and discussion with speakers
 12:30 Lunch and networking
13:30 Panel discussion: Transitioning towards a strategic approach

  • Team structures – structuring your GM team for success – centralised vs decentralised structures, communication channels from HQ to host countries and amongst global mobility specialists across the country
  • Business Partnerships – enabling greater business partnerships and input into business planning and decisions. Key skills and expertise required of GM professionals (now and in the future)
  • Communication – communicating and working with internal HR teams and global mobility specialists in host countries/regions.

Andrea Piacentini, Head of Reward UK and Europe, Standard Life and Founder of The RES Forum

Khadeeja Islam, Global Mobility Manager, Aggreko

Natalie Agostinho, Head of International Mobility Services, British Council

 14:00 STREAM A What is Hot and Disruptive in Global Mobility this year?

An overview of some of the trends and game changing disruptions the Global Mobility industry sees this year and what a few innovative companies are doing about it. Topics will include:

  • The gig economy
  • New disruptions from Gen Y and Gen Z
  • AI and VR solutions
  • Brexit and Trump

Lisa Johnson, Global Practice Leader, Crown Mobility

STREAM BHow Global Mobility  can raise their strategic profile and influence by placing services at the beginning of the recruitment cycle  

  • Global Mobility may be blind to up to 70% of relocations actually happening in their organisation
  • Hiring managers and business units still think Mobility is priced and designed only for senior expats
  • How Global Mobility can complement the strategic hiring of early careers recruits through ensuring relevant services are available, and known, to their recruitment colleagues

Matthew Chic, Chief Commercial Officer, Benivo

14:25 Integrating diversity into your global mobility agenda

  • The latest research and insights about the diversity challenges in global mobility
  • Understanding the value of developing a more inclusive global mobility strategy
  • Questions to assist you review and benchmark your policy

Andrea Piacentini, Head of Reward UK and Europe, Standard Life and Founder of The RES Forum

Bridging the gap between HR and Global Mobility to ensure assignment success

  • How HR can assist to drive the global mobility agenda
  • Putting the human element back into global mobility – employee engagement, support and development
  • Devising innovative solutions to address barriers to successful international assignments

Erica Bone, HR Manager, CNN EMEA

14:50 Questions and discussion with speakers Questions and discussion with speakers
 15:00 Refreshments and networking
 15:20 Knowledge share networking sessionRoundtable discussions with your peers to share solutions to your key global mobility challenge surrounding;

  • Data and analytics
  • Talent mobility and development
  • Measuring ROI of international assignments and mobility
 15:45 International resourcing and the global candidate

  • International resourcing as a head start to developing the global talent pipeline
  • Overcoming internal challenges to enable accomplished international talent the opportunity to obtain local roles
  • Case study of L’Oreal’s resourcing strategies to attract and align high potential talent to local opportunities whilst maintaining a retention rate of 90%

Michael Lake, Recruitment Manager – Global Candidates and Campus Activation, L’Oreal

16:10 Questions and discussion with speakers
16:20 Chair’s closing remarks and end of conference



CHAIR – Bob Day, Head of Global Immigration Services Operations, Quality and Delivery, Santa Fe Relocation Services

Bob is the Head of Global Immigration Services Operations, Quality and Delivery at Santa Fe Relocation Services and has had a long career in large multinational companies, with a background in finance and operations prior to taking a mobility focus.

His experience has included the management of an end mobility programme in the UK for a large blue chip company, leadership of an immigration practice in the Nordics, global coordination for a large global pharmaceutical company, along with leading the coordination of European immigration in a Big 4 environment.

At present, he is leading all aspects of the global immigration operations, and delivery capability for Santa Fe.

Erica Bone, HR Manager, CNN EMEA

Erica is the HR Manager for CNN International with a remit of Europe, Middle East and Africa. She supports the company‘s global mobility programme in conjunction with the in-house global mobility team. The relocation support is based on relocating people within EMEA and into EMEA from our global offices. As part of the senior management team based in the London bureau, global mobility is only part of Erica’s role as HR Business Partner.

Prior to working at CNN International, Erica worked as an HR Generalist at Wiley book publishing, supporting the EMEA region. Erica has a BSc in Business Management, specialising in Human Resource Management, from Cardiff University and an MSc on International Human Resource Management from Brighton University along with her CIPD qualification. Her dissertation specifically explored remote management between the US and UK, and she was awarded the CIPD award for outstanding academic achievement from Brighton University.

Natalie Agostinho, Head of International Mobility, British Council

Natalie has spent most of her career in International Mobility, working in both in-house and consulting positions.  Her background is in Mobility operations and transformation, having supported multiple Mobility programmes from within HR and as a consultant supporting clients at EY.  Natalie has spent much of her time in Mobility looking at how programmes can continue to be developed and improved in order to best align with the changing needs of the business, this includes policy and process design and implementation, as well as stakeholder and vendor management to support talent needs and transformation agendas.

Natalie currently works at the British Council, where she is the Head of International Mobility, working through a significant transformation project to better support HR, Talent, and the business.

Antonio Lam, UK Managing Director, NewlandChase

Based in London, Antonio is the UK Managing Director for NewlandChase. He provides bespoke immigration solutions for individual and corporate clients and is a specialist in complex investment, family and employment immigration under UK immigration rules and under European Union Law. In the past years, he has also played an integral part in assisting corporates and SMEs from India and wider Asia in setting up and mobilising their key personnel and workforce to the UK.

Antonio has over a decade of experience in this field and has worked in both high-street and top-tier Legal 500 law firms.  He has been involved in a number of complex European and Domestic cases, notably with the right to work for third country nationals under European Freedom of Movement provisions and nationality cases involving BOCs, both at Upper Tribunal and Court of Appeal.


Asma Bashir, Global Managing Director, Newland Chase

Asma leads the Newland Chase immigration business which specialises in strategic advice and tailored solutions for clients. The rapidly expanding practice caters to companies across a range of industries including private clients such as investors, sole representatives and those establishing a new subsidiary.

Asma is recognised for her innovative outlook, which is used to ‘lobby Government departments around the world with regards to changing policy’, regularly participating in policy consultations and working parties. Asma is a prolific speaker and commentator on immigration law, presenting internationally and frequently speaking on visa risk and compliance solutions.

During the course of her career, she has developed strong relationships with governments and immigration departments around the world, regularly meeting with policy teams to represent the interests of clients. Asma has a law degree and a Masters in legal practice.

Andrea Piacentini, Head of Reward at Standard Life and founder of The RES Forum

Andrea is a senior International HR professional with 17 years of experience in the fields of International Mobility and Expat Management, International Compensation and Benefits, Employee Taxation and HR consultancy. Andrea currently works in Edinburgh for Standard Life as Head of Reward for UK & Europe.

During his career, Andrea has worked for market leading multi-nationals including Proctor & Gamble, PwC, RBS, Life Technologies and Howden. Andrea is trilingual in English, Italian and French and has lived and worked in the UK, Italy and France.

Andrea is also a founding partner at the RES Forum, an independent networking community of International HR and Global Mobility professionals with over 1200 members in around 650 companies in 35 countries.

Lisa Johnson, Global Practice Leader, Consulting Services, Crown World Mobility

Lisa is Global Practice Leader for Crown World Mobility’s Consulting Services. She is responsible for supporting Crown’s clients and account teams with Global Mobiility programme and policy design and enhancements.

In addition, Lisa is also responsible for Crown World Mobility’s quarterly Perspectives series, along with research and thought leadership output for the organisation. Her articles have been published in numerous industry magazines including Mobility, Compensation & Benefits Review and HR Executive. 

Before joining Crown in 2012, Lisa had worked in the industry for 20 years. She has worked extensively in linking mobility to talent management and assignment related ROI strategies, conducting industry-specific research and leading client-driven consulting engagements.

Lisa is a regular speaker at industry conferences in Asia, EMEA, Latin America and North America.

Neerav Shah, Senior Consultant, ECA International

Neerav has considerable experience in all aspects of International HR and Global Mobility, encompassing roles spanning in-house, consultancy and shared service set-ups.

Since joining ECA in February 2015, Neerav has worked on a wide range of projects including helping companies review and align international assignment policies to business needs, drafting secondment contracts and helping clients organise and run their mobility programmes cost effectively. Neerav also regularly presents at industry events as well as ECA training courses.

Before moving to the UK Neerav held IHR roles at ICICI Bank and Cerebrus Consultants.

Khadeeja Islam, Global Mobility Manager, Aggrekko

Khadeeja has recently joined Aggreko Senior Manager Global Mobility, heading up Global Mobility for the group. Prior to joining Aggreko Khadeeja worked in Global Mobility for a number of Corporates including Colt Technology, Anglo American, Credit Agricole and Unilever.

Matthew Chic, Chief Commercial Officer, Benivo

Matthew Chic is the Chief Commercial Officer at Benivo leading Sales, Marketing and Account Management. Benivo is on a mission to educate employers of choice on how low cost and technology-powered relocation can allow them to invest in making every international assignment a positive experience – without breaking the budget.

Matthew has led service design and implementation with Google, Microsoft, Vodafone and Bloomberg amongst other clients. Originally from California, Matthew brings over 7 years of Sales and Entrepreneurship experience to the Benivo team. Over the last 4 years with the organization, Matthew has held leadership positions in Partnership Development and Marketing. He holds an MBA from the Presidio School of Management in San Francisco.


ECA International

ECA International is the market leading provider of knowledge, information and technology that enables businesses to manage their international reward programmes. Partnering with thousands of clients on every continent, we provide a fully integrated suite of quality data, specialist software, consultancy and training. Our unparalleled insights guide clients as they mobilise their most valuable resource: people. We make the complex world of international mobility simple, providing clients with the expertise and support they need to make the right decisions – every time. ECA International: Mobility solutions for a world that’s constantly moving.

K2 Corporate Mobility

When it matters, international companies choose K2. HR and in-house global mobility professionals trust K2 when they need their employee assignments to go perfectly. We provide a single and accountable point of contact for all your employee transfer requirements – for VIP, short-term, long-term and permanent assignments. Our comprehensive services include Advisory, Assignment Management, Immigration, Relocation, Move Management and Expense Management. When it matters, choose K2. Don’t take our word for it. Just ask our customers.

Visit the K2 stand for customer references and expert advice from our friendly team.

Relocation Support Services

At Relocation Support Services we have been providing bespoke, tailored solutions to our clients and their assignees for almost twenty years – setting the standard in quality, flexibility and efficiency. The success achieved throughout this time, culminating in achieving the EuRA Quality Seal earlier this year, has been built on the shared values the company adheres to – integrity, honesty, collaboration, innovation and dedication. Based in Maidenhead, Berkshire RSS assist over 700 relocating assignees and their families per year. Through a carefully selected network of service providers, we successfully manage international relocations to and from any location in the world.

Crown World Mobility

Crown World Mobility helps corporations manage global talent and talented individuals perform on the global stage. We work with all stakeholders to find the right solution, implementing a global mobility program that is successful for everyone. Services include research and consulting, assignment management, immigration services, compensation administration and employee and family support. Crown World Mobility – How the world works better –

Santa Fe Relocation Services

Santa Fe Relocation Services provides the full range of relocation services to support businesses with international interests from diverse industry sectors. Santa Fe is conveniently located across six continents and offers holistic relocation solutions to support businesses and relocating employees. Last year, we handled 120,000 relocations globally. Our core services are Immigration, Moving, Relocation, Real Estate and Records Management. We make it easy.

Newland Chase

Newland Chase are a specialist immigration firm with over 50 offices in 15 countries, providing a truly global service. Our professional team of immigration experts understand the complexities of both UK and global immigration policies and can simplify the process to ensure you remain compliant. Our clients range from multi-national engineering firms to growing tech startups, so we are able to offer tailored solutions to meet the specific needs of your industry and company size.

Benivo – make every employee feel welcome

A customised relocation and pre-boarding system for junior and mid-level talent. Improve duty of care. Save cost. Convert and retain more of the best.

Benivo are committed to the vision of giving every company the ability to relocate any employee on a budget from and to anywhere in the world. They focus on the needs that companies have when supporting their junior and mid level employees, and to do this with a ‘technology first’ approach.

They are particularly useful for companies with large graduate / intern intake, call centre or telesales teams, engineering teams, IT consultants, hospitality or health care services.


Mercer is a global consulting leader in talent, health, retirement and investments helping our clients advance the health, wealth and performance of their most vital asset – their people.

Mercer is also the world’s largest provider of integrated Global Mobility data, technology, consulting, learning and international benefits services. Our Global Mobility experts are located in offices throughout the world ensuring our market-leading solutions are underpinned with local knowledge and service. In addition to our Global Mobility expertise, Mercer’s Career business provides talent strategy, HR transformation, workforce & executive rewards, communications and Workday advisory services to clients across a wide range of industry sectors.


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