Employee Engagement 2017 – Presentations


The summit will offer valuable insight from leading professionals and experts and will feature best practice case studies and strategies aiming at embedding cost effective and proven engagement initiatives to boost  your employees an engagement level to maximise their potential.

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Employee engagement is not a new concept. There is a wealth of case studies, best practice and evidence supporting its impact on driving productivity, collaboration, wellbeing, innovation and the bottom-line.

There are however changing circumstances that consistently require organisations to review and benchmark the way that they view and manage employee engagement. The Employee Engagement Summit 2017 will provide an understanding of the latest research and data on:

  • The broader economic, political, technological and socio-demographic factors that impact on the way we work and engage
  • The key drivers and impacts of employee engagement



09:00 Coffee and Registration
09:30 Chair’s opening remarks – Dr Amy Armstrong,Senior Faculty, Ashridge Executive Education, Hult International Business School
 09:45 Employee engagement now and into the future

  • Assessing current and future trends in employee engagement
  • Evaluating the technological, social, economic and political landscapes and their impact on the way we work and engage

Cathy Brown, Executive Director, Engage for Success

10:10 Embedding employee engagement as a business priority into your organisation’s DNA

  • Ensuring engagement is led and championed by the Leadership team
  • Aligning your employee engagement agenda with your organisational strategy and vision
  • Setting the frameworks that enable engagement to succeed
  • Embedding engagement in the organisation’s DNA – the people, culture, policies and practices

Nick Hayter, Chartered Psychologist and Senior Managing Consultant, IBM

10:35 Questions and discussion with speakers
10:45 Knowledge share networking session

Roundtable discussions with your peers to share solutions to your key talent management challenges

Focus: Influencing key stakeholders to get behind the employee engagement agenda

 11:10 Refreshments and networking
 11:30 Follow me, I’m right behind you! – How great leaders drive engagement and grow their business

  • Learn about the human psychology of engagement
  • Identify the key drivers of engagement at work
  • Take away a scientifically researched model of workplace engagement
  • Gain insight in measuring and building engagement in your business

Dr Mark Slaski, Senior Psychologist & Founder, Workplace Buzz

11:55 Applying customer care strategies to managing your candidates to improve engagement

  • Understanding where and how engagement begins prior to employees entering the workplace
  • Candidate experience as an assessment of the authenticity your organisation’s values, vision and culture
  • Strategically assessing and selecting individuals based on their strengths and the requirements of the role and alignment to the organisation’s values, culture and vision

Cagatay Guney, CEO, Peoplise

 12:25 Questions and discussion with speakers
 12:30 Lunch and networking
13:30 Knowledge share networking session

Roundtable discussions with your peers to share solutions to your key talent management challenges

Focus: Organisational cultures that enable engagement

 14:00 Developing a workplace environment that drives innovation, growth and change

  • Developing and embedding organisational values and culture that enables exploration, growth and innovation
  • Frameworks and leadership that drives individual and team engagement and growth
  • Leveraging the skills and capabilities of your employees through social and internal learning

Alice Browne, Talent Manager, Brain Labs Digital

Improving managers in order to improve engagement

  • Examining the impact of Line Managers on enabling or inhibiting engagement
  • Equipping Line Managers with the right tools and skills to drive engagement
  • Engaging disengaged Managers
  • Line Managers as advocates of engagement

Raymond Mulvey, Head of Engagement and Talent, Royal Mail

 14:25 Colleague led organizational change – the impact of involvement and voice in driving engagement and change

  •  Providing a VOICE for colleagues, in a variety of ways
  • Pioneering new initiatives designed to create new and inclusive ways of working
  • Empowered ownership – unlocking colleague influence, no matter what their role
  • Running brand values workshops, testing language and creating conversations

Susan Wareham, HR Director, Northern Gas Networks

A network of champions to engage with a dispersed workforce

  • Engagement champions as a means of embedding engagement at all levels of your workforce
  • Empowering engagement champions to intiate change and developments
  • Leveraging the influence of engagement champions to share and filter communication
  • Developing collaborative engagement hubs across multiple departments/groups

Karen Notaro, Head of Engagement Champions Network, Ministry of Justice

14:50 Questions and discussion with speakers Questions and discussion with speakers
 15:00 Refreshments and networking
 15:20 Digital disruption and its impact on employee engagement

  • Understand how is technology impacting on the way we work and engage
  • How to leverage technological tools to enable greater engagement, interaction and collaboration
  • Managing the negative repercussions of technological advances


 15:45 Maintaining and evolving employee engagement through change 

  • The importance of a clear and transparent strategic narrative
  • Reviewing and adapting your engagement agenda to the changing business needs without compromising its integrity
  • Developing a strong, flexible,collaborative and engaged workforce

Amina Graham, HR Director, RHP Group

Chloe Marsh, Head of Engagement, RHP Group

16:10 Questions and discussion with speakers
16:20 Chair’s closing remarks and end of conference



CHAIR – Dr Amy Armstrong, Senior Faculty Member, Ashridge Executive Education, Hult International Business School

Amy holds a First Class Bachelor’s degree, an MBA, PhD and is also a senior faculty member in Ashridge Executive Education at Hult International Business School. Amy runs leaderships courses within the Ashridge Executive MBA for the Creative Industries (EMBACI) the online Masters in Management (MiM) degree.

Amy recently returned to Ashridge from the University of Bedfordshire where she was a Senior Lecturer in Organisational Behabiour. She was previously an Ashridge faculty member for ten years, engaging in research, working with a variety of corporate clients and leading postgraduate programmes. She is a regular writer and speaker on the topics of engagement, authentic leadership, resilience and compassion at work and is particularly interested in how ‘crucible experiences’ of personal trauma (such as critical illness and bereavement) affect the way in which managers view and approach their work. Amy is also a visiting lecturer at Aston University and she leads the research steam into barriers to engagement for Engage for Success, a Government-led movement which is seeking to improve engagement and well-being levels across the UK.

Cathy Brown, Director, Engage for Success

Currently the Director of Engage for Success, Cathy has wide ranging experience across the public, private and third sectors in raising awareness and providing practical guidance to organisations looking to improve employee engagement. With a background in delivering strategic transformation programmes for a FTSE 100 company, she recognises the importance of values, good management, authentic leadership and the ability to listen in creating environments where people can bring the best of themselves to work every day.

As a long time public speakers and spokesperson for Engage for Success, Cathy engages and energises audiences around business change, leadership and innovation. She passionately believes that helping people find a better way to work can make a big difference to people;s lives, their organisations and ultimately: the country.

Dr. Mark Slaski, Chief Psychologist, WorkplaceBuzz Ltd

Dr. Mark Slaski is Chief Psychologist with WorkplaceBuzz, and widely regarded as one of the leading experts in the field of leadership and engagement. For the past two decades, he has worked with major organisations across the world to build performance excellence, advising C-suit executives on aligning people and business strategies. Mark’s greatest asset is his depth of knowledge and insight into human psychology and performance. His greatest skill is his ability to communicate his expertise to help people and organisations achieve greater success.

Mark believes that to fully unlock the talent of any business requires leaders at every level to create engaging workplaces for those who follow. Mark is also a senior lecturer in Organisational Psychology. His own research supports the growing scientific evidence – ‘higher engagement equals superior performance, better customer service and an increased sense of belonging and wellbeing‘.

He has presented his findings at a variety of international conferences and published numerous articles. He is also author of Equaliser a globally used online survey and toolkit designed to transform workplace engagement and create great places to work.

Alice Browne, Talent Manager, Brainlabs Digital

Having graduated from Cambridge University in 2015, Alice joined Brainlabs, the fastest growing tech company in the UK. Immediately heading up the HR department, she wrote the employee handbook, creating initiatives based on scientific research rather than more traditional, accepted methods.

Alice works very closely with the CEO, who started the agency with the mission to “create the best company to work for in the whole wide world” and this has remained a core focus for the company’s success. Extremely fast growth has been a massive challenge for a company that prides itself on it’s highly inclusive, laid-back culture, prompting the HR department to embrace and initiate innovative change and improvement. Alice has now put several processes in place, working with the tech department to automate everything from the screening of potential candidates to the running of performance reviews without compromising the young and vibrant culture.

Amina Graham, RHP Group Executive Director for Corporate Services, RHP

Amina Graham joined RHP as the Executive Director of Corporate Services in 2008 after 22 years at Marks and Spencer. She has a wealth of business experience in customer service, people management , organisational development and complex change delivery.

At M&S she led the successful delivery of a portfolio of strategic programmes which made a significant contribution to the group’s return to growth. Amina’s commercial acumen and expertise in customer service has helped RHP deliver sector leading digital services; achieve the gold standard in Investors for People; gain first place in the 2016 Great Place to Work list; win the 2015 CIPD overall award for best employer and employee engagement; RHP being recognised as the most innovation friendly organisation in the housing sector; and RHP becoming one of the top performing organisations in the sector with customer satisfaction at 85% and employee satisfaction at 95%.

Amina’s innovative approach was recognised in the HR Most Influential 2016 list.

Chloë Marsh, RHP Group Head of Engagement, RHP

Chloë’s experience in HR, L&D and Communications has driven forward award winning employee engagement initiatives an UK leading levels of employee satisfaction, that have in turn delivered better business results.

She joined RHP in 2009 as an HR generalist and in 2011 became their Learning and Development Manager. Chloë played a key role in developing and embedding their cultural change programme ‘iamrhp’, leading to a significant increase in employee engagement with satisfaction moving from 88% to 97% and RHP gaining a top five place in the Sunday Times Best Companies list for not-for-profit.

Since becoming Head of Engagement, Chloë has helped RHP reach new heights in employee engagement.

Susan Wareham, Human Resources Director, Northern Gas Network

Susan Wareham joined Northern Gas Networks in August 2005. She has over 30 years’ experience working in Human Resources, predominantly in the utilities sector. Susan is committed to employee engagement and encourages a culture of fairness and equality.

Having left school with few academic badges, Susan has studied and progressed through her career and attributes her success to a strong work ethic demonstrated by her parents.

Karen Notaro, Head of Engagement Champions Network, Ministry of Justice 

Karen was born and grew up in the London Borough of Barking and Dagenham, joining the civil service working for the Department of Works and Pensions in 2000 where she interviewed foreign nationals for National Insurance numbers.

Karen progressed to Customer Services Manager working on the mystery shopping results before joining the then Employment Tribunal Service on promotion in May 2004, moving to work in other parts of the court service in January 2014.

Becoming a member of the Engagement Champions Forum in March 2009, Karen is now the Chair, lead designer of the annual Champions Day, and faciliates bespoke sessions across the MOJ family including Courts, Tribunals and Prisons, developing the Engagement Compendium.

In November 2016, Karen became the Head of Engagement Champions Network and is currently responsible for continuing to grow and up-skill the now 1,000 strong cadre of Engagement Champions across the department.

Cagatay Guney, Co-Founder and CEO, Peoplise 

Cagatay is the author of the team at Peoplise.

Cagatay is a Human Resources and Organisation Development professional with more than 20 years of experience, both as a manager in and as an external consultant to several Fortune 500 companies in the USA, Canada and Turkey.

He specialises in organisational structure, strategic planning, talent management and workforce planning. Prior to co-founding Peoplise, he has worked for Deloitte Turkey as Director of HR, for Toyota Turkey as Director of HR and Ford Motor Company as North American, Regional Workforce Readiness Manager.

Cagatay holds an MSc Degree from the Master or Organization Development Programme at Bowling Green State University. He holds a BSc degree in Political Science and Public Administration from the Middle East Technical University.

He served as a member of the State of Illinois Workforce Investment Board and Employment Committee of the Turkish Industry and Business Association (TUSIAD).

Ray Mulvey, Head of Engagement & Talent East Region, Royal Mail

Ray has worked for the Royal Mail Group for 25 years, joining in Glasgow as a seasonal postal driver in 991. Having had a wide and varied career starting in operational management, to his current role, Ray is passionate about organisational development in particular the design of leadership interventions that have engagement and coaching practice at their core.

Ray is on of a cadre of internal business coaches with a diploma in performance coaching from Lane 4 / Middlesex University. His commitment is to dedicate 25 hours per month to help, support and encourage personal growth in others. Outside of Royal Mail, Ray is a board trustee of a charity which helps adults with disabilities to live the most active and independent lives possible.

Nick Hayter, Chartered Psychologist and Senior Managing Consultant, IBM

Nick is a Chartered Psychologist and Senior Managing Consultant within IBM’s Workforce Science & Analytics Practice. He specialises in helping organisations impact their business through data-driven decision making – creating a strategy to listen, analyse and act on priorities for engaging and enabling their workforce.

As a former psychometrician, he is comfortable using advanced analytics to draw conclusions from data and he has extensive experience of facilitating presentation and workshops with business leaders, where the aim is to establish consensus regarding the priorities for follow up action.


  Peoplise provides an integrated, streamlined video enabled digital platform for all your recruitment needs. Their mission is to help HR practitioners utilise digital and analytical technologies in all steps of the talent acquisition process. They have more than 50 clients worldwide and just launched a UK office.



WorkplaceBuzz – Boosting business performance through Human Capital Intelligence

Great leaders understand their people are at the heart of their business. WorkplaceBuzz specialise in capturing the voice of your people. Using their world-renowned Equaliser© model of engagement, they map both the psychological aspects of your workplace and the more practical challenges you face operating your business day-to-day. In identifying your strengths, vulnerabilities and opportunities, they enable you to drive superior performance to create a better place to work.



IBM is a globally integrated enterprise operating in over 170 countries. Today, IBM UK has around 20,000 employees, bringing innovative solutions to a diverse client base to help solve some of their toughest business challenges. In addition to being the world’s largest IT and consulting company, IBM is a global business and technology leader, innovating in research and development to shape the future of society at large.




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