Apprentices and School Leavers Conference 2017 – Presentations


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Discover the benefits of investing in apprentices and getting the right programme in place for your business to ensure talented employees with the right skills are ready to hit the ground running and increase your business’ productivity.

Learn best practices and ways of attracting talent from non-university-graduates: if top universities won’t guarantee the skills your business needs, apprentices may be the right solution for your talent acquisition.

Our speakers will give you the tools to set up and run a successful apprenticeship programme that fits your business needs, as well as show you the impact it will have on your productivity and the positive benefits of offering hands-on experience and career development to young people.

We will also discover the latest political and educational changes and how it affects the development of your internal programmes.


09:00 Coffee and Registration
09:30 Chair’s opening remarks – Neil Weller, LAAN London Chair, Apprenticeships Ambassador Network
 09:45 BPP Apprenticeship Levy research – part 2 BPP are releasing their second phase of Apprenticeship Levy research in February 2018

  • Revisit BPP’s first Apprenticeship Levy research focusing on how levy paying organisations plan to spend their levy and for which Apprenticeship Standards
  • Discover the objectives of the second phase of research to be released in February 2018 as well as what BPP hope to achieve
  • Identify employer challenges and how the research will seek clarity on how organisations are tackling and finding solutions to key challenges including managing the 20% development time, redesigning early career programmes and engaging existing staff

Emma O’Dell, Head of Financial Services Apprenticeships and Strategic Partnerships, BPP Professional Education

10:10 Building a diverse pipeline of future skills

  • Using apprenticeships to address your long term strategic skills gaps
  • Selecting without boundaries
  • Breaking assumptions
  • The challenges

Michelle Adams, Director of Talent & Development, Telefonica 02 UK Ltd

 10:35 The alternative route for a career in the world of financial services

  • J.P. Morgan apprenticeships – smashing the preconceptions around progression
  • Harnessing the enthusiasm of youth – the journey and impacts of talented and dedicated apprentices
  • Preparing for tomorrow’s apprentice today – the apprentice experience

Jodie Rudd, UK Early Years Associate, J.P. Morgan Nicholas Rastall. Associate EMEA Transaction Services, J.P. Morgan

11:00 Questions and discussion with speakers
 11:10 Refreshments and networking
 11:30 Understanding how and when students make career decisions and how to target them most effectively

  • Market insight: an overview of school students’ career aspirations and understanding key influencers
  • Targeting schools for apprenticeship roles to maximise success of your activity
  • How to promote school leaver programmes and apprenticeships as attractive alternatives to university

David Palmer, Research Manager, Trendence Holly Weaver, Account Director, TARGETrecruit

 11:55 Designing an engaging, bespoke, state of the art apprentice talent assessment solution for Roll-Royce early careers In this presentation, Cut-e will discuss the challenges and opportunities of assessing early careers candidates as well as showcasing a practical example of their first to market mobile solution which:

  • Assesses cognitive abilities and behaviours of candidates in an engaging familiar format
  • Improves employer branding and candidate experience
  • Contributes to the diversity and inclusion agenda for Rolls-Royce

Howard Grosvenor, Director of Professional Services, Cut-e UK

12:20 Questions and discussion with speaker
 12:30 Lunch and networking
13:30 Knowledge share networking session This session will give you the opportunity to engage and share ideas with your peers on the top apprenticeship challenges that the UK is facing today
 14:00 STREAM A – Setting up an apprenticeship programme to deliver business results

  • Apprenticeships and ROI: what are the important factors to consider?
  • Making sure you are using apprenticeships for the right reasons
  • Increasing social mobility and progression
  • How can apprenticeships help address skill shortages at all levels?

Andy Smyth, Early Talent & Apprenticeships Manager, TUI UK & Ireland Ben Ellis, TUI UK & ireland

14:00 STREAM B – The commitment of making apprenticeship agendas inclusive and accessible to all

  • How to overcome barriers by creating an apprenticeship scheme that is representative of society
  • Boost the support for disadvantaged people
  • Explore the benefits of increasing inclusiveness through apprenticeship schemes
 14:25 STREAM A – Developing, managing and expanding an Apprenticeship programme across the UK in RBS

  • Development of Apprenticeship proposition over the last two years at RBS (increasing numbers from 50 to 700)
  • Key learnings, challenges and successes of the programme from attraction through to completion
  • Stakeholder Engagement – getting business buy-in
  • The future: Royal Bank of Scotland plans to expand programmes and look at employee skills and knowledge development through apprenticeships

Mike White, Apprentice Manager – Early Careers, Royal Bank of Scotland Charlotte Adams, National Apprentice Programme Consultant, Royal Bank of Scotland

 14:25 STREAM B – Apprenticeships as part of our commitment to learning, education and development

  • The successes behind training apprentices since the early 30’s and NG Bailey’s aim to comply with the levy requirements today: adjustments towards the future
  • The importance of investing in people as part of NG Bailey’s continued success
  • Progression through apprenticeships to senior management

Frank Clayton, Head of Group Learning & Development, NG Bailey

14:50 Questions and discussion with speakers 14:50 Questions and discussion with speakers
 15:00 Refreshments and networking
 15:20 Panel discussion – Higher and Degree apprenticeships – what you need to know and how to make them a success

  • 10 things that can go wrong – an employer, apprentice and provider perspective
  • What to look out for – the expected and the unexpected
  • Good practice and Q&A

Neil Weller, Managing Partner, Troup Bywaters and Anders Neeta Barot, Business Development Manager – Apprenticeships and Employer Sponsored Study, London Southbank University Hayden Deighton, Apprentice Engineer, Troup Bywaters and Anders Charlie Bagnall, Building Services Technician, Troup Bywaters and Anders

 15:45 Talent attraction through apprenticeship programmes

  • ‘Be part of a fast based media company’: how Channel 4 encourage talented people to do apprenticeships instead of University
  • Increasing diversity through different life experiences, ideas and viewpoints
  • Channel 4 apprenticeship programme: the apprentices’ experience

Laura Boswell, Industry Talent Expert, Channel 4

16:10 Questions and discussion with speakers
16:20 Chair’s closing remarks and end of conference



CHAIR-  Neil Weller, Partner, Troup Bywaters + Anders / Chair, LAAN

Neil joined Troup Bywaters + Anders in 1984 and became Managing Partner in 2007. He entered the industry following an indentured  apprenticeship path and is passionate about giving young people from all walks of life the same opportunities he had.

Neil formalised Troup Bywaters + Anders’ apprenticeship scheme in 2012 in anticipation of the introduction of the levy, however the initiative started as early as 2009 as the organisation was trying to help youngsters in the recession of that time. Apprentices currently form 20% of the business with 44 employed through this initiative with a 90% retention rate.

The scheme has been externally recognised as the best apprenticeship programme in the country for a business of Troup Bywaters + Anders’ size. Neil acted as lead employer to develop approved Level 3 and Level 6 design Trailblazers, simultaneously setting bespoke college courses which historically had not met the needs of the company.

Neil is also chair of the London Apprentice Ambassadors Network encouraging other businesses to join and increase their apprenticeship drive with a particular emphasis on diversity and equality.

Michelle Adams, Director of Talent & Development, Telefonica

Michelle is Director of Talent & Development at Telefonica, working to join together their ‘buy, develop and accelerate’ strategy for diverse talent and leadership across the UK.  She has 20 years’ senior HR experience working across retail, manufacturing and communications sectors for well-known names such as Harrods and Orange.

Previously at Telefonica, as Senior HR Business Partner to several board members and their leadership teams across the UK and Europe, she led a team to deliver strategic, commercial and customer-focused HR solutions, aligning people strategy and plans to overall business goals.  Projects covered the whole employee lifecycle and ranged from large scale transformation and M&A activity, evolving Sales competency and skills development, through to tightening recruitment and on-boarding experiences.

Michelle is passionate about ensuring HR has a commercial edge and drives tangible business results and has relished the move from a generalist business partner profile to her new centre of excellence role in recent months. Michelle is a huge advocate of developing the skills of young people and is responsible for Telefonica UK’s early career ‘Talentum’ programme, which creates job and learning opportunities for hundreds of young interns, apprentices and graduates.

Howard Grosvenor, Director of Professional Services, cut-e

Howard Grosvenor is the Director of Professional Services for cut-e UK. He develops the infrastructure for a skilled, pragmatic and professional consulting team, ensuring projects are delivered to the highest standards of professional practice.

Some of his recent projects include: the design and implementation of an online assessment process for a national retail group, including an evaluation of the return on investment of using assessment tools; a business research project to understand key drivers of sales success in a pan-European technology company; assessment process design for a national property development and investment company; and the re-accreditation of cut-e client training packages to new European professional standards

Jodie Rudd, Early Career Associate, J.P. Morgan

Having worked at J.P. Morgan for 17 years, with a background primarily in operations and client management, Jodie has always had an interest in encouraging students to develop employable skills. She spent 2 years working with the graduate recruitment team which lead to J.P. Morgan approaching her to work within their Schools Early Careers team 6 years ago.

Jodie is driven by a passion for helping to find the very best junior talent for J.P. Morgan in the UK and for helping to prepare students for the world of work, whether they end up with J.P. Morgan or not. Never afraid to try something different or challenge preconceptions, the  team are seen as thought leaders within the firm. With over 200 apprentices having been taken on so far, and another 50 due in 2018, Jodie is excited about the apprenticeship space and what developments will come in future years.

Nick Rastall, Associate, SEPA Product Manager in Treasury Services, J.P. Morgan

Nick Rastall, based in London, is a Product Manager for Single Euro Payment Area (SEPA) within Treasury Services supporting Low Value Euro payments for 34 member states. Responsible for over 78 million transactions a year and a multi‑million dollar P&L, SEPA is a growing contributor to the overall Treasury Services revenues.

Nick has gained a deep understanding of the Treasury Services business through his previous role as a Proposal Manager – specifically covering Core Cash management (Payables, Receivables), Liquidity and FX for our Corporate, Commercial Bank, FI and NBFI portfolio.

Before moving to London, Nick started his career through the J.P. Morgan Apprenticeship in Bournemouth, developing a variety of skills in Project and Business Management whilst working in the iDDA Technology team.

Nick is currently building on his industry experience by studying part-time for a bachelor’s degree in Banking and Finance through a scholarship.

David Palmer, UK Research Manager, Trendence UK

David Palmer is the UK Research Manager at Trendence UK, a specialist market research company that focuses on helping organisations to effectively reach and recruit university and school students. Prior to joining Trendence UK in 2013, David read English at Exeter College, Oxford.

Emma O’Dell, Head of Financial Services, Apprenticeships and Strategic Partnerships, BPP

In her role at BPP, Emma O’Dell advises large employers on the apprenticeship levy, talent strategy and early career strategies.

Her industry experiences includes financial services and professional services including the legal sector.

Frank Clayton, Head of Group Learning and Development, NG Bailey

As head of group learning and development, Frank Clayton is responsible for ensuring the successful delivery of NG Bailey’s existing programmes while ensuring we continue to build upon the company’s reputation for providing industry leading training and development.

Frank joined NG Bailey in 2012 as an apprentice training advisor where he was instrumental in implementing changes to the company’s apprenticeship delivery model and the subsequent increase in the number of programmes it runs.

Prior to joining NG Bailey, he spent 10 years at Wolseley UK in a number of learning and development related roles, including operations training manager where he was responsible for the day-to-day management of the business’s national apprenticeship programme and the on-going training requirements of its 15,000 employees.

Frank has more than 15 years’ experience in L&D related roles including work for a FTSE100 business and time spent as an independent development consultant with several blue chip clients.

Charlotte Adams, National Apprenticeship Programme Consultant, RBS

Charlotte is the RBS National Apprenticeship Programme Consultant, works in Manchester and looks after over 500 apprentices across the Bank from the start of their Apprenticeship journey through to their successful completion.

Charlotte has worked in a number of roles across the Bank, in both Resourcing and within Early Career during her 11 years with RBS. Over recent years has recruited over 500 apprentices on to the programme, and most recently moved to the Programme Consultant role.  With a completion rate of 85% for 2015 starters, and RBS achieving 4th in the 2017 RateMyApprentice rankings, Charlotte is really passionate about the apprenticeships at RBS and helping build future talent for the Bank.

Mike White, National Apprenticeship Manager, RBS

Mike White is currently the National Apprenticeship Manager for RBS, he has worked for RBS for 37 years, starting from school, in many different roles from Branch Cashier through to Senior Resourcing Manager looking after the recruitment of new staff into the NatWest & RBS branch networks.

Mike is from Blackpool, based in Manchester & moved into the Apprenticeship Manager role in early 2015. He has developed the RBS Apprenticeship proposition over the past 2 years, increasing the number of apprentices in RBS from 50 to over 600 across the UK.   This number is expected to increase to over 1000 apprentices over the next 2 years.

He has contributed to RBS being the 4th Top Apprentice Employer in the 2017 RateMyApprentice survey (increase for 54th place in 2015) & BPP Top Large Employer 2016.

Mike is a member of Scottish Apprenticeship Advisory Board & an active member of a number of Trailblazer groups developing new standards.

Andy Smyth, Early Talent & Apprenticeships Manager, TUI Group

Andy is the Early Talent & Apprenticeships Manager at the TUI Group, as well as a City & Guilds Trustee, Chair of the City & Guilds Industry Skills Board and Chair of the Trailblazer Special Interest Group, developing the Pilot First Officer Apprenticeship Standard.

He leads the strategy, development and management of Early Talent & Apprenticeships for TUI in line with business needs and government policy. This includes governance of the company’s apprenticeship programmes which were awarded OFSTED Grade 2 in 2011 and 2016.

Andy had led the work of modernising the delivery of qualifications to match business processes: enabling apprenticeships and vocational programmes to extend in to new business functions. He is a regular contributor to government policy boards, having worked with the LSC, SFA, BIS and now the iFA, ESFA and DfE on learning and skills matters and how they contribute to growth, inclusion and productivity.

Holly Weaver, Account Director, TARGETrecruit

Holly started her career in recruitment 8 years ago, working as an agency recruiter for the IT contract market. She moved into graduate recruitment with PwC in-house, spending her time working closely with universities to build up relationships and pipelines to manage her business unit’s requirements and fulfil their recruitment needs.

Since joining TARGETrecruit Holly has used this expertise working across a variety of projects in the Banking, Construction and Utilities sectors identifying top talent and delivering a great candidate journey. Holly has extensive experience delivering assessment days and is BPS Level A qualified.

Ben Ellis, Early Talent & Apprenticeships Manager, TUI UK & Ireland

Ben leads the operational delivery of Early Talent & Apprenticeship programmes and has significant operational experience in the travel industry having worked for a number of businesses in a variety of destinations worldwide covering customer facing activity, resort management and formal health & safety management across large geographic regions.

He has worked in secondary  education for over 10 years during which his department, History, was awarded OFSTED Outstanding during subject surveys, he has also contributed to overall schools achievements of Outstanding by OFSTED and equivalent by ISI.  Ben now leads a field based team for TUI supporting learners in England, Northern Ireland, Scotland and Wales.



Event Sponsors

LG_cut-e_c-150x150 cut-e

cut-e is a world leader in the design and implementation of online psychometric assessments and related talent solutions. Assessing over 7 million people per year with tools in 40 languages and offices in 33 countries around the world cut-e helps many of the world’s most successful organisations to select and develop the best talent. Organisations such as Dell, Emirates, Rolls Royce, Aer Lingus, O2 Telefonica and Burger King all trust cut-e to help them hire and develop the best people for their organisations.

BPP Professional Apprenticeships

Expert business, finance and law apprenticeship training and support from one of Europe’s largest specialist professional education providers.

Aligned to industry recognised professional qualifications with clear progression paths to full professional or postgraduate qualifications, BPP work with employers to create and deliver bespoke apprenticeship and school leaver programmes tailored to individual business needs to recruit and develop the professionals of tomorrow.


TARGETrecruit, part of Group GTI, is one of the world’s leading early careers outsourcing recruitment specialists. They are passionate about early careers recruitment and are fully embedded in the early careers market – and it shows in their results. They bring the latest ideas, innovation and best practice to their clients’ campaigns, allowing them to recruit the highest calibre talent for their apprentice, school leaver and graduate opportunities. Some of TARGETrecruit’s clients outsource their complete early careers recruitment campaigns to them, while others use them to support or develop specific elements of their recruitment process such as marketing and attraction, application screening, telephone and video interviewing, candidate managements, and assessment centre design.

Milkround logo Milkround

Milkround is your graduate career resource with hundreds of internships, placements, graduate jobs and schemes. Start your job search here, or use our advice pages to research careers and help with your decision making.

We’re committed to giving students and graduates career confidence, and that means conquering fears of finding, applying and making that first step on the career ladder. With Milkround you get direct access to employers.

 London South Bank University

Apprenticeships are a priority at London South Bank University and the university works with over 1000 employers to train their staff.  Around one-third of students are part time sponsored by their employer and for 2017/8 over 500 apprentices are expected to enrol at LSBU.

The Institute for Professional and Technical Education will open late 2018 with £12 million funding to provide Higher and Degree apprenticeship in meet the skills needs of employers focusing is on:

  • Business and Management
  • Digital and IT
  • Construction
  • Engineering
  • Health
  • Housing


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