Wendy Fagan

Covid-19 Update – this training day will now take place as a virtual event. All existing bookings will be honoured and new bookings can now be made.

Today’s businesses operate in a complex environment of markets, regulations and performance pressures. Equally those businesses need to lead an increasingly diverse workforce with a broad range of motivations and styles. Conflict is inevitable.

Whether as part of the grievance or disciplinary process, a thorough and impartial investigation is a critical element in fact-finding and determining next steps. Employment legislation is putting pressure on employers to deliver employment decisions that are more and more impartial and objective.

Effective investigation can often be the key to resolving grievances fairly: particularly where there is a need to find the facts. And how do we do this in a COVID-19 world?

Getting to the bottom of such events requires a set of skills and processes which are not part of most manager toolkits. Organisations often lack confidence to conduct such a procedure or there is a reluctance to be involved in a process that may become part of legal proceedings. Undertaking a proper grievance investigation involves adhering to a rigorous process, but since such investigations are not criminal in nature, any conclusions can only draw on the evidence obtained and, while being admissible in court, will be based on the “balance of probability”. 

The Investigation Skills seminar is designed to provide attendees with an understanding, process, framework, and tool set to enable managers to undertake investigations using proven methodology. There will be discussion on what this could look like in the current climate.

Who’s it for?

• Interested in learning more about a positive approach to resolving disputes in the workplace.
• Managers, HR professionals, trade union officials, lawyers, business advisors, consultants, senior managers, business owners and dispute resolution professionals.