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Talent Management, Employee Engagement and Organisation Performance: From definition to strategy using the ‘Six Pillars®’ Framework

Thursday, 26 June 2014 @ 9:30 am - 4:30 pm

Talent Management, Employee Engagement and Organisation Performance


Book nowOverview

It is widely recognised that employees represent a potentially powerful source of competitive advantage. The proven link between high levels of motivation, commitment, and business success has made the proactive engagement of employees a strategic imperative through successful talent management strategy.

This in turn drives profit and growth for most leading private companies, whilst driving productivity and performance in public sector and NFP entities. As organisations become more sophisticated and with employee insight now the driving force in shaping strategy and design, so businesses need to look at better ways of refining existing strategies to meet current and future challenges.

Attending this executive workshop will ensure that, when it comes to employee engagement, you and your organisation can avoid the ‘showstoppers’ and instead embed successful employee engagement practice leading to improved organisation performance.

The workshop is facilitated by one of the leading experts in the field for over 10 years, Nicholas J Higgins.



Eight key things you will learn on this course:

  1. The six pillars for embedding successful employee engagement and talent management
  2. How organisations optimise talent management and employee engagement
  3. Strategic and tactical insight provided by unique case studies fused with real data
  4. Understanding and defining employee engagement and talent management (and why it’s very important)
  5. Book nowThe importance of ‘smart measurement’ and constructing your own micro ‘big data’ analytics set
  6. Assessing where your organisation is on the employee engagement and talent management ‘curves’
  7. Identifying organisation ‘blockages’ and ‘blindspots’
  8. Practical tips on conducting employee engagement surveys and talent management initiatives





Who should attend:

  • HR Practitioners and managers involved in employee engagement and/or talent management initiatives’





09:00 Coffee and Registration  
09:30 The fundamentals for optimised Talent Management & Employee Engagement(EE)Strategic overview

  • An interactive session, covering the basics for understanding what employee engagement and talent management are, whilst clarifying issues and confusions that exist
  • Introduces the ‘Six Pillars®’ framework an evidence-based approach to defining and evaluating Employee Engagement and talent management through an organisation lens
  • This session introduces the 5D Employee Engagement and Talent Management Pathfinder models as a precursor to the day’s learning
  • Q&A
11:00 Morning Coffee
11:15 ‘Talent Management & Employee Engagement strategy’ case one

  • Interactive team learning and group discussion
  • Analysis, formulation and strategy implementation
  • Takeaway learning
  • Q&A
12:45 Lunch and Networking Book now
13:30 Talent Management, Employee Engagement & Organisation PerformanceExpanding the ‘Six Pillars®’ framework:

  • Grounded understanding of Employee Engagement & Talent Management
  • Working definitions of Employee Engagement & Talent Management
  • Measurement wisdom
  • Actioning infrastructure
  • Employee Engagement & Talent Management ‘playbooks’
  • Competent leadership/management
  • Q&A
14:45 Afternoon Tea
15:00 ‘Talent Management & Employee Engagement strategy’ case two

  • Interactive team learning and group discussion
  • Analysis, formulation and strategy implementation
  • Takeaway learning
  • Q&A
16:00 Final plenary – Ten Moments of Truth

  • Interactive group discussion with takeaway exercises
  • Q&A
16:30 Close of Masterclass



Talent management and engagement expert, Nick Higgins, will share his insights with you.

Nicholas J Higgins

Nicholas J Higgins is an expert in human capital management and organisational behaviour/performance. He is the world’s leading pioneer of value-based HR and is also the main architect behind the groundbreaking Management Pathfinder/HCM Evaluator® and Employee Engagement 5D® solutions. Other innovations include the VB-HR™ Rating/Profiler, Human Capital Reporting Standards (GHCRS2006) and the Human Capital Composite Index (HCCI™).

Nicholas is currently authoring two publications: ‘Employee Engagement: The Definitive Guide’ (due 2012) and ‘The Human Capital Management Manifesto’ (due 2012). He is a regular speaker and has written a number of industry-related articles and reports, being widely regarded as a rising influence in the field of human capital.

Nicholas is also the Dean of the International School of Human Capital Management and technical editor of The Journal of Applied Human Capital Management – a dedicated journal for Practitioners. Seminal papers include ‘Competitive Advantage through Strategic Human Capital Management’, ‘Devising an HCM Strategy’, ‘Employee Engagement’ (various), ‘Evidence-based Leadership’, ‘Organisation Engagement: Evaluating your human capital management signature’, ‘Brave New HR World’, ‘Real HR Transformation’ and ‘HR Operational Excellence’.

A veteran of 250+ projects over the last 15 years, his global clients include a significant number of FTSE 100/Euro300/S&P500 companies. He has also worked with various organisations in the NHS, Higher Education, and Local Government. Implemented projects include a range of human capital management/measurement related areas, leadership, employee engagement and productivity, HR strategy/transformation, through to value based management and customer relationship management.

He is a DrHCMI, holds an MSc in Finance from the London Business School, and an MBA and Diploma in Management from the Open Business School. He is a Chartered Manager by profession (MCMI) and a member of the Society for Human Resource Management (SHRM US).

He has previously worked at top global consulting firms PriceWaterhouseCoopers (Human Capital Management), Towers Perrin (Strategy & Organisation) and Watson Wyatt (Human Capital Measurement). This spell in management consulting followed a successful management career in financial services spanning 15 years running various growth operations incorporating both organic and acquisition strategies.



Delegate Reviews

Here is just some of the feedback left by previous attendees:

“Trainer passionate about engagement. Very informative.” – HR Officer, CABA

“Very informative with some useful ideas” – Sales Director, Interface Europe Ltd

“Very structured and clear. Thought provoking, interactive, gave clarity of subject in an interesting and stimulating way.” – Regional Director, Interface Europe Ltd

“Passionate and knowledgeable – left me wanting to know more.” – Head of People Engagement, 3663

“Very knowledgeable tutor – thank you!” – Learning & Development Specialist, DeLonghi Kenwood



Additional Information

Training FAQ

What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.


How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can we run this event in-house?

Yes we can run the event in house for you.

There is some information on our in house option here and we suggest you contact us to discuss the options.


Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.


Book here


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Talent Management, Employee Engagement and Organisation Performance - 26 June 2014
£ 399.00


Thursday, 26 June 2014
9:30 am - 4:30 pm
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Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom


Symposium Events
020 7231 5100