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Talent Management and Leadership Development Summit 2019

5 September @ 9:00 am - 4:30 pm

£449.00 – £499.00
Talent-Illustration

Hilton Hotel, Canary Wharf

Hooray!

Do you agree that attracting the right talent to your organisation is not enough and that you should take a more strategic approach when planning your future workforce?

Do you feel that your employees have lots of potential that needs to be identified, strengthened and continually developed?

Are you wondering how your organisation may benefit from putting more effort into talent retention and leadership development?

If your answer is yes to any of these questions, then the 13th annual Talent Management and Leadership Development Summit is designed to give you solutions to your biggest challenges when creating and enhancing a truly complex and robust HR strategy at your organisation.

We are still finalising the details for this conference - so speakers, programmes and dates are subject to change.

Conference Attendee Questions

Will I get the event presentations?

PLEASE READ – IMPORTANT INFORMATION ABOUT THE EVENT PRESENTATIONS

Download detailed instructions here.

For environmental reasons, we do not print conference presentations.  They become available as a download in your account on this site, shortly before the event.

When your order is completed online, an account it automatically created for you.

Please remember the account login and password you created during the event registration process.  You will need this to access the presentations.

The event presentations are added to this account shortly before the seminar and can then be downloaded. We will notify you when they are available.

 


IF YOU BOOK FOR A COLLEAGUE PLEASE TELL THEM THIS

In order for people to get the presentations they have to download them from an account on this website. 

If you made the booking, you can download them for your colleague as you already have an account – or they can create their own account.

To create an account, the attendee will need to purchase the documentation directly from the site.  Don’t worry – we will email them a “Coupon Code” to input which makes the purchase free of charge. 

Normally we email all attendees to notify them when the documentation is available online about one week before the event.  We include account set up instructions and the Coupon Code with that email. 

 


IF YOU LOSE YOUR PASSWORD OR LOGIN DETAILS

You can find the LOST PASSWORD screen under “MY ACCOUNT” on the top menu of our site or by clicking HERE.

 

What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.

 

I am a supplier or consultant, can I attend?

Sorry, but suppliers may not attend as delegates.

We do allow a strictly limited number of suppliers to exhibit.  Further exhibitor information can be found here or by calling our sales team on 020 7231 5100.

How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.

Event Sponsors

cut-e an Aon company

In May 2017, global professional services firm Aon plc acquired cut-e and integrated the company into its global talent solution.

Cut-e and Aon undertake 30 million assessments each year in 90 countries and 40 languages. They deeply believe that psychometrics can create personal and organisational benefits that no other means can deliver.

They focus on creating innovative approaches to manifest these benefits for their clients and the people they assess.

www.cut-e.com/assessment-solutions/

Sponsors

If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site or contact our sales team at sales@symposium-events.co.uk or 020 7231 5100.

Programme

 

09:00 Coffee and Registration
09:30 Chair's opening remarks

Ivan Wise, Recruitment Director, ThinkAhead

09:45 Digital Learning Transformation: Lessons from the frontline

  • Building a winning team and the skills for a brave new world
  • Moving from courses, programmes and learning to resources, experiences and performance
  • Using data to drive decisions and demonstrate impact

Anthony Williams, Global Learning Design Manager, Costa Coffee

10:10 Buy, rent, grow or automate: what should your talent strategy be?

  • Reskilling and redeploying internal talent
  • How to own your agile career
  • Should we be worried about job automation?
  • The future of work and skills of the future

Tina Pilipovic, Commercial Consultant, Aon's Assessment Solutions

10:35 Questions and discussion with speakers
10:45 Panel discussion

Focus: Exploring social leadership: leadership of groups v individuals

Jon Ingham, Strategic HR & Organisation Development Consultant, Author of The Social Organisation

Aimée Badcock, Head of HR, Personal Health and SRC, Philips UKI

Robert Ritchie, Head of Organisational Development, University of Salford

11:10 Refreshments and networking
11:30 The Salford Manager - a behaviour led approach to management development

  • Understanding the University of Salford's 'build as we go' approach
  • How to build behaviours through '5 critical conversations'
  • Tools and techniques
  • The impact on managers and growth strategy

Howard Barringer, Organisational Development Specialist, University of Salford

11:55 Getting 130,000 people to do a global Mexican Wave

  • How do you align 130k frontline employees to your strategic goals and company culture?
  • Looking back - bringing consistency to customer experience on a global scale
  • Looking forward - how can we support a Digital Society using our frontline - bringing digital skills, culture and purpose to life

Claire Barron, Customer Experience Capability Manager, Vodafone Group

12:20 Questions and discussion with speakers
12:30 Lunch and networking
13:30 Knowledge share networking session 

Roundtable discussions with your peers to share solutions to key challenges

Focus: The most successful initiatives in your experience to develop talent with positive impact on business results

14:00 Tangible business benefits from talent development

  • How talent management can develop your business as well as your people
  • Using talent management to alleviate real business issues
  • How to reap pragmatic rewards from talent management that will engage your senior leaders

Michela Deegan, Learning and Development Manager, Johnsons Workwear

14:25 European emerging leaders programme: a case study

  • Remote assessment and evaluation across multiple markets
  • Logistics of the programme
  • Evidence of business impact

James Moffat, Head of Learning & Development UK, Kloeckner Metals

14:50 Questions and discussion with speakers
15:00 Refreshments and networking
15:20 Driving L&D impact through professionalism of L&D

  • Sharing 2019 research evidence on knowledge and behaviour L&D need to successfully navigate the changing world of work
  • Explore the identified development needs of L&D professions
  • Highlighting business benefits of building these skills for impactful learning strategies

Mel Green, Research Advisor, CIPD

15:45 The impact on retention of high performing leadership behaviours and career planning

  • Why and how to establish expectations for leadership behaviours from day one
  • Employer transparency on setting out an individuals' career potential
  • Developing a talent pool to future proof your organisation

Ivan Wise, Recruitment Director, ThinkAhead

16:10 Question and discussion with speakers
16:20 Chair's closing remarks and end of conference

 

Some of our expert speakers include...

CHAIR - Ivan Wise, Recruitment Director, ThinkAhead

Ivan Wise is the Recruitment Director for Think Ahead, a charity which recruits and trains mental health social workers with a clear plan to develop graduates and career changers who have the potential to become excellent mental health social workers, and go on to lead change in their fields.

Think Ahead is ranked 42nd in the 2018-19 list of Times Top 100 Graduate Employers. He was previously Head of Staffing at The Challenge, recruiting thousands of students and graduates to work on residential and community projects as part of the NCS programme. Before that, he was Head of Volunteering Project Managers for WorldWide Volunteering, overseeing a series of projects which supported disadvantaged young people – including those from prisons and care homes - into voluntary work.

Anthony Williams, Global Learning Design Manager, Costa Coffee

Since 1999, Anthony has focused on providing L&D support to operational teams across the retail, hospitality and technology sectors. Believing that resources, experiences and conversations drive performance, Anthony now leads the Costa Coffee Global Learning Design Team.

This team blends digital media with real world experiences aligned to business KPIs. Prior to that he worked in the Mitchells &Butlers  team that won the 2018 Digital Learning Transformation Award for its innovative shift from face to face learning into an in-house, digital provision. A keen collaborator, Anthony is an advocate of active personal learning networks for all L&D professionals.

Melanie Green, Research Adviser, CIPD

Melanie joined the CIPD research team in 2017. She conducts research in a variety of areas, including learning and development and diversity and inclusion. Recent research includes evidence assessments on ethical behaviour at work, the case for diversity and inclusion and applying learning theory to digital learning.

Prior to the CIPD, Melanie worked as an HR practitioner, leading a wide variety of people projects, and as a researcher in a wellbeing and engagement consultancy. She holds a master’s degree in Occupational Psychology from University of Surrey.

Michela Deegan, Learning and Development Manager, Johnsons Workwear

Michela has over 20 years’ experience in Learning and Development within Manufacturing, Financial Services, Consultancy and has experience of working with talent development in a range of organisations in the private and public sector.

Talent development and the pragmatic business benefits of creating and developing an engaged internal talent pool is a key driver for Michela.

The real business and people benefit of effective talent management is the key driver for Michela.  Michela’s current talent development programme has been received wide accolades including winning Personnel Today Talent Management Award 2018 and currently being finalists for The Princess Royal Award for Training and HR Excellence award for Talent Management.

Aimée Badcock, Head of HR, Personal Health, Philips UKI

Aimée joined Philips in early 2014 and during this time has worked across the consumer and healthcare businesses focusing on employee engagement, talent management, organisational design and retention.

Aimée has over 15 years generalist experience gained across many different sectors supporting leaders meet challenging business goals, in an ever changing environment. However, her real passion lies in empowering employees to reach their full potential and drive their career through fostering a learning culture that supports employability, engagement and retention. 

James Moffat, UK Head of L&D, Kloeckner Metals Ltd

James is an award winning Learning and Development specialist, Executive Coach and Speaker, with a wealth of experience working with major corporate companies across a diverse selection of industries (including Veterinary, Renewable Energy, Mobile Telecoms, Retail, Dental, Automotive, Finance and Steel). A former consultant and now UK Head of L&D for Kloeckner Metals UK, James is an expert in the full L&D cycle from design and delivery to managing talent and apprenticeships. 

An NLP Practitioner, iMA Practitioner and Fellow of the ILM, he believes in the power of positivity (even in the face of adversity) and is extremely passionate about developing people. As a member of HM Forces and former Firefighter, James served in many arduous and challenging environments as well as undergoing some of the most rigorous training in the world. He uses his experiences to demonstrate that success doesn't only come from the state of skills and training, but also a state of mind.

Jon Ingham, HR Thought Leader and author

Jon is a leading specialist in strategic people management and organizational development issues. He regularly speaks and provides training in Europe, the US, the Middle East and Asia and has also lectured on strategic management, change management and human resources on executive MBA courses across Europe.

He is the author of Strategic HCM: Creating value through people (2006) and is currently completing a second book called Social advantage. He also posts regularly to blogs with these same titles and has recently been recognized as the top global online influencer in talent management.

Tina Pilipovic, Commercial Consultant, cut-e

Tina is a commercial consultant at cut-e, now Aon's Assessment Solutions, and is responsible for the solutioning of complex global projects at proposition stage as well as the design of assessment packages to address key challenges faced by organisations. Motivated to understand the skills and behaviours required to thrive in the digital world of work, Tina has been heavily involved in the expansion and definition of our Digital Readiness offering.  She combines her psychology background, previous experience in talent acquisition within the digital research industry and Digital Readiness expertise to develop future-proof solutions that successfully tackle both today's and tomorrow's challenges.

Robert Ritchie, Head of Organisational Development, University of Salford

Robert leads Organisational Development at the University of Salford. His works focuses on understanding and cultivating growth mindsets and behaviours to shape connection, build strong community and strengthen citizenship.  A storyteller, Robert deliberately draws on positive psychology and neuroscience, language and experiences to deliver his work.  He has a behaviour led approach which has inspired a unique approach to leader-led development ‘Leading without masks.’ Robert is always looking for new ideas and inspiration to blend into his portfolio.

Claire Barron, Customer Experience Capability Manager, Vodafone Group

Claire joined Vodafone UK fresh out of University, as a Retail Store Adviser and 25 years later after a career spanning Retail, Customer Experience, Development and Communications she is now at Vodafone Group.

In her current role Claire defines the global strategy for learning across their 130k+ frontline and designs the training programmes that drive Customer Experience Excellence and Digital Transformation. She is passionate about ensuring the teams in stores and contact centres have access to the best and funkiest of content and tools in order to drive the behaviours and skills required to deliver Vodafone’s strategic goals.

Claire is also the winner of the LPI’s Learning Professional of the Year Gold Award 2019.

Howard Barringer, Organisational Development Specialist, The University of Salford

Howard is an OD specialist at the University of Salford, an industry linked University at the heart of the northwest of England. He leads on the internally developed management programme and provides learning and development experiences for the 2500 colleagues. In his 30+ years in development roles he has worked across a wide range of industry sectors ranging from telecommunications, retail, utilities, local government and now in higher education. The one constant in all of this has been his desire to help others to be become better versions of themselves, being agile and adopting the right behaviours to create positive outcomes.

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*Please note these prices are for in house HR practitioners. Suppliers who are interested in attending should contact our sales team on 020 7231 5100 or via this form for more information.

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Details

Date:
5 September
Time:
9:00 am - 4:30 pm
Cost:
£449.00 – £499.00
Event Categories:
,

Venue

Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom
+ Google Map

Organiser

Symposium Events
Phone:
020 7231 5100
Email:
accounts@symposium.co.uk