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Talent Management and Leadership Development Summit 2017

Thursday, 19 October 2017 @ 9:00 am - 4:30 pm

£449.00 – £499.00
Talent Management and Leadership

Hilton Hotel, Canary Wharf



This event is now complete

Do you agree that attracting the right talent to your organisation is not enough and that you should take a more strategic approach when planning your 

future workforce? Do you feel that your employees have lots of potential that needs to be identified, strengthened and continually developed? Are you wondering how your organisation may benefit from putting more effort into talent retention and leadership development? If your answer is yes to any of these questions, then the Talent Management and Leadership Development Summit is designed to give you solutions to your biggest challenges when creating and enhancing a truly complex and robust HR strategy at your organisation.

Conference Attendee Questions

Will I get the event presentations?


Download detailed instructions here.

For environmental reasons, we do not print conference presentations.  They become available as a download in your account on this site, shortly before the event.

When your order is completed online, an account it automatically created for you.

Please remember the account login and password you created during the event registration process.  You will need this to access the presentations.

The event presentations are added to this account shortly before the seminar and can then be downloaded. We will notify you when they are available.



In order for people to get the presentations they have to download them from an account on this website. 

If you made the booking, you can download them for your colleague as you already have an account – or they can create their own account.

To create an account, the attendee will need to purchase the documentation directly from the site.  Don’t worry – we will email them a “Coupon Code” to input which makes the purchase free of charge. 

Normally we email all attendees to notify them when the documentation is available online about one week before the event.  We include account set up instructions and the Coupon Code with that email. 



You can find the LOST PASSWORD screen under “MY ACCOUNT” on the top menu of our site or by clicking HERE.


What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.


I am a supplier or consultant, can I attend?

Sorry, but suppliers may not attend as delegates.

We do allow a strictly limited number of suppliers to exhibit.  Further exhibitor information can be found here or by calling our sales team on 020 7231 5100.

How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.



Mercer is a global consulting leader in talent, health, retirement and investments helping our clients advance the health, wealth and performance of their most vital asset – their people.

Mercer is also the world’s largest provider of integrated Global Mobility data, technology, consulting, learning and international benefits services. Our Global Mobility experts are located in offices throughout the world ensuring our market-leading solutions are underpinned with local knowledge and service. In addition to our Global Mobility expertise, Mercer’s Career business provides talent strategy, HR transformation, workforce & executive rewards, communications and Workday advisory services to clients across a wide range of industry sectors.


If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site or contact our sales team at sales@symposium-events.co.uk or 020 7231 5100.


Please note this programme may be subject to changes

 09:00 Coffee and Registration
09:30 Chair’s opening remarks – Amy Armstrong, Senior Faculty, Hult International Business School

Agile by design: the future of leadership development is here

  • The importance of leadership to ensure competitiveness
  • Why leadership journeys are the future of development
  • Lessons from experience – how to make leadership journeys work

Anna Seely, Principal, Talent Strategy and Leadership Development, Mercer UK


Mind the leadership gap: the journey to inform, inspire and develop leadership potential

Discover how TFL:

  • Designed a strategic development programme tailored to the needs of high potentials
  • Capitalised on real time changes happeneing in the organisation to accelerate leadership development
  • Moved from supporting to driving business strategy – inspiring an agile and innovative culture.

Mark MacKenzie, Leadership Development Specialist, Transport for London

Leonie Saywell, Organisation Development Lead, Transport for London

10:35   Questions and discussions with speakers

Panel Discussion – when it comes to leadership, does experience matter?

  • Are our leadership strategies complying with the needs of young workers?
  • The importance of learning possibilities and progression opportunities at work for the new works – retain your future leaders
  • The lack of understanding between generations: how baby boomers leaders can manage, motivate and persuade millennials

Lisa Lyons, Principal, Principal, Talent Strategy, Mercer UK

Diana Pavel, Talent Acquisition Manager, Lyst

 11:10 Refreshments and networking

Developing our leaders through a flexible delivery model

  • Understanding BMI’s aim – the challenges behind growing and developing their workforce
  • BMI’s strategy and different levels of learning development – balancing in-house and external expertise
  • The success behind the new leadership support structure – how BMI staff are receiving internal development

Ian Gardner, Learning and Development Lead, BMI Healthcare


How to develop your culture to become a values-based leadership organisation  

  • Employee engagement and the importance of involving your staff in the development of organisational values
  • The ‘Barrett Centre Model’ to develop a values-based culture, adopting new values-based approaches to engagement and leadership
  • Moving forward: building confidence, empowering communication, linking customer experience and staff experience

Sandy Wilkie, Staff Engagement Lead, Bolton NHS Foundation Trust

 12:20 Questions and discussion with speakers  
 12:30 Lunch and networking  

Knowledge share networking session

Roundtable discussion with your peers to share solutions/thoughts about your key talent management challenges:

  • The key that opened you success: can you help other companies (by sharing your knowledge) to manage their talent and ensure engagement and retention of their best employees?
  • Ensuring your future talent pool: how do you ensure your organisation has the right skills for the future


Engineering a sustainable tomorrow to have a workforce that is representative of society

  • How Costain use D&I to manage talent
  • The importance of diversity to become more innovative and creative
  • Attracting diverse talent to the industry – improving attraction and retention of women and BAME

Jenny Tomkins, HR Operations Director, Costain


How to become a ‘great place to work’ and the positive impact on business results

  • The journey to world-class engagement
  • How to develop great leaders
  • Key learnings from the NFU Mutual journey

John Wilson, Group Talent and Leadership Manager, NFU Mutual


The benefits and impacts of moving out of the ‘9-box grid’

  • What the ‘9-box grid’ wasn’t covering, why it wasn’t for the Financial Conduct Authority
  • Developing a tailored talent management strategy
  • Looking towards progress and development

Jennifer Doyle, Talent Manager / Executive Resourcing and Talent /  Human Resources, Financial Conduct Authority

The revolution of employer branding in a tech world

  • The importance of understanding how employer branding relates to talent management
  • Developing ‘The Lyst Way’ and the challenges the organisation had to overcome
  • Attracting talent in the fashion-tech industry today

Diana Pavel, Talent Acquisition Manager, Lyst

14:50 Questions and discussion with speakers Questions and discussion with speakers
 15:00 Refreshments and networking

Panel Discussion: Brexit and the future of attracting and retaining talent

  • How Brexit will affect the planning for talent retention and development in public services
  • The impact of Brexit on mobilising your talent globally
  • Does our workforce have enough information?

Sandy Wilkie, Staff Engagement Lead, Bolton NHS Foundation Trust

Julia Howes, Head of Workforce Planning, Mercer UK


New directions and opportunities in how we think about talent and leadership

  • Challenges on leadership from the new world of work
  • Identifying social talent – the people who impact through their relationship with other people
  • Developing a distributed leadership and ‘communityship’ 

Jon Ingham, Executive HR Consultant and author of the Social Organisation

16:10 Questions and discussion with speakers
16:20 Chair’s closing remarks and end of conference

Some of the experts speaking at this event include…

CHAIR – Dr Amy Armstrong BA (Hons), MBA, PhD, Senior Faculty, Hult International Business School

Amy is senior faculty at Ashridge Executive Education, part of Hult International Business School. Her teaching and research interests include personal resilience; engagement; authenticity and compassion at work. She is particularly interested in how ‘crucible’ experiences in one’s personal life, such as bereavement, illness or family breakdown, shape who we are and how we lead. She runs leadership courses at Ashridge and is a member of the tutor team on highly experiential program, ‘Leading on the Edge’. She also teaches on Hult undergraduate and postgraduate programs where she recently designed and ran an innovative elective entitled Compassion, Human Suffering and the Ethics of Care.

Amy is a Visiting Scholar at Aston University. She also leads the research into barriers to engagement for Engage for Success, a UK Government-led movement which is seeking to improve levels of engagement and well-being across industry.


Jenny Tomkins, HR Operations Director, Costain

Jenny has worked for Costain for the last three years, spending most of her career prior to this at GE, working across GE Healthcare and GE Money.

Her current role is leading the HR business partners, recruitment and reward.

She is passionate about talent development and diversity, particularly working the in the Engineering field.


Sandy Wilkie, Staff Engagement Lead, Bolton NHS Foundation Trust

Sandy has held HR/OD roles in a number of private and public sector organisations. Originally a geographer, his recent work at Bolton NHS Foundation Trust has focused on organisation values, culture and enhancing the staff experience.

He is a Chartered Fellow of the CIPD and is a member of the national Engage for Success Thought & Action Steering Group and will soon be moving to become Head of HR for the Argyll & Bute Health and Social Care Partnership (HSCP). 


Ian Gardner, Learning and Development Lead, BMI Healthcare

Ian joined BMI Healthcare in 2016 to lead on national non-clinical development, supporting c.10,000 colleagues. He has previous experience in further, higher and workplace education with a particular focus on online learning (Ian is very enthusiastic in seeking out ways to transform learning and performance through the innovative use of electronic resources, communication tools, e-assessment platforms, the creation of better digital workflows, etc).

In the last year, BMI has significantly invested in people development, with a team of twenty committed to developing in-house capability, including aligning career development to the emergent apprenticeship standards. Their aim is not just clinically focused, instead encouraging growth and development of the whole workforce.  


Anna Seely, Principal, Mercer

Anna is passionate about the link between the psychology of human behaviour and performance in organisations. She combines her passion, evidence base from the study of psychology (experimental and occupational) and corporate experience as a talent strategy consultant to generate new perspectives and solutions around leadership, performance, and development.


Lisa Lyons, Principal, Mercer

Lisa is a Senior Talent & People Strategist with Top Tier Consulting experience from the UK, Spain and Australia. Lisa has a proven track record in designing strategic talent and leadership programmes to help clients meet their talent needs and manage complex change. 


Julia Howes, Principal, Mercer

Julia has worked in professional services organisations for over 15 years, specialising in people strategy, strategic workforce planning, employee research (surveys), workforce analytics and workforce metrics. Julia has conducted workforce planning consulting engagements for clients in a variety of industries in a number of regions including Australia, Asia, Europe, the Americas and Africa.


Diana Pavel, Talent Acquisition Specialist, Lyst

Diana is a Talent Acquisition Manager for Lyst, a global fashion search platform which connects millions of shoppers globally with the world’s leading fashion designers and stores, giving them a simpler, more engaging buying experience.

She has a degree in PR and has previously worked in social media and agency-side recruitment, which gives her a broad view of talent acquisition and its challenges, and also the opportunities to create and maintain a strong employer brand. 

Mark MacKenzie MBE, Organisational Development Advisor, Transport for London

Mark is an Organisational Development Advisor specialising in Leadership Development. In the last five years he has collaborated in the module design of the programme and has worked with over 500 senior leaders and those starting out on their leadership career. He built the leadership playlist an online resource with latest leadership thinking from global experts and continuously improves the user experience of the site.

In 2012 he co-created the Public Services LGBT Leadership Programme with two colleagues. At the chair of TfL’s LGBT staff network group he increased TfL’s Stonewall ranking from 59th to 5th over a three year period and ‘all that and more’ earned him a MBE for his ‘services to equality’ in the 2014 Queen’s Birthday Honours List. Mark is an alumni of the Stonewall leadership programme and is currently career coaching a deputy Director of a housing association.


John Wilson, Group Talent & Leadership Manager, NFU Mutual

John heads up the Learning and Development function at NFU Mutual and is responsible for talent, succession, leadership development and performance management.

He has introduced Graduate and apprenticeship trainee schemes to the business and championed a range of leadership development and engagement initiatives in support of NFUM’s strategic goal to be a Great Place to Work.

Before working at NFUM John was Head of Management Development for Lloyds TSB Group.

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*Please note these prices are for in house HR practitioners. Suppliers who are interested in attending should contact Tony Okbani on 020 7231 5100 or via this form for more information.

Who's Attending

11 people are attending Talent Management and Leadership Development Summit 2017

  • Suki Vernon
  • Selina Kataria
  • Margaret Wilson
  • Kim Bennett
  • Alison Mitchell
  • Debbie Yeowart
  • Beverley Davy
  • Jo North
  • Sally Hunt
  • Sally Hunt


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Talent Management and Leadership Development Summit 2017 - Standard Rate
Standard rate for HR Professionals
£ 499.00


Thursday, 19 October 2017
9:00 am - 4:30 pm
£449.00 – £499.00
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Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom


Symposium Events
020 7231 5100