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Recruitment and Retention Conference 2019

Thursday, 17 October 2019 @ 9:00 am - 4:30 pm

$449.00 – $499.00

Attract, recruit, engage and retain

This conference will showcase best practice and key trends in recruitment, engagement and retention of staff, with a range of speakers and industry leaders sharing their expertise and insights.

Topics covered will include:

  • Innovative recruitment strategies: creative, stand-out approaches to attract and recruit the best
  • Tools and support for managing recruitment: psychometrics, ATS and online databases
  • Using your own talent to recruit future talent: employee referral schemes
  • Grow retention and engagement; reduce and control attrition: practical ideas to strengthen brand engagement, reduce attrition and develop future talent
  • Build your talent pool: strategically plan to ensure you have the right skills in place, and have talent pipelined for the future
  • Develop to motivate: invest in learning for the team to increase engagement, quality and retention
  • Rewards and benefits: understand your workforce and do you have the right rewards to motivate them to stay
  • Are you an employer of choice? Employer branding strategies which show you as a market leader or inspirational employer

Secure your ticket now to avoid missing out!

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Event Sponsors


If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site or contact our sales team at sales@symposium-events.co.uk or 020 7231 5100.



09:00 Coffee and Registration
09:30 Chair’s opening remarks

Adrian Thomas, Chair of RL100 & Strategic Advisor to MOD and Fire & Rescue Service

09:45 How to avoid using the blunt axe of recruitment

  • What type of organisation do you want?
  • Workforce planning levers
  • The end state – achieving the goal

Adam Gibson, Strategic Workforce Planning Leader, Capita

10:10 Purpose and Profitability – a case study of Redington’s journey

  • How Redington recruited to change the ‘why’ the business operates
  • How they built teams while restructuring and the lessons learned
  • How Redington hires for their purpose and the impact on retention

Scott Johnson, Talent Discovery and Business Partner, People, Redington UK

10:35 How to make your employees feel like stars

  • Why employee recognition is important
  • How to build a recognition pyramid
  • Why only some people are money motivate

Debra Corey, Author of The Rebel Playbook for World Class Employee Engagement

11:00 Questions and discussion with speakers
11:10 Refreshments and networking
11:30 Do the right thing: developing and retaining talent – a commercial partnership

  • A purposeful strategy for industry and charities
  • Developing a successful win-win approach
  • Case study: Morgan Stanley

Gillian Murray, Chief Executive, Pilotlight

11:55 Understanding the diversity difference and realising the Diversity Dividend

  • Has investment in diversity made a different to organisations?
  • A de-biased Recruitment & Selection service to attract the best and realise internal talent
  • Receiving a real return on your investment in diversity and inclusion so talent can flourish

Simon Fanshawe, OBE, Partner Manager, Diversity by Design

12:20 Questions and discussion with speakers
12:30 Lunch and networking
13:30 Knowledge share networking session 

Roundtable discussions with your peers to share solutions to key challenges

Focus: Candidate contact – AI or the personal touch?

13:55 Panel Discussion

Focus – Optimising the value of your brand in attraction and retention of talent

Samantha Hope, Head of Attract and Recruitment, Shoosmiths

Claire Battle, Head of Global Talent, Sagittarius

14:25 Designing and delivering a retention strategy

  • The Landscape in the last three years – recruitment and fulfilment averaging 65%, attrition is above industry standard
  • Resourcing – key elements – focussing on assessment, process, candidate care and tracking
  • Retention – cultural shift, empowering employees, training and communication
  • Outcomes – 100% resourcing fulfilment, record engagement scores and drop in attrition

Jonathan Hull, Head of Resourcing Delivery, Nationwide Building Society

14:50 Questions and discussion with speakers
15:00 Refreshments and networking
15:20 Using and optimising data to support recruitment and retention

  • Opportunities identified and actions taken to reduce attrition at Whitbread: a case study

Phil Pringle, Head of Insight & Engagement (HR), Whitbread

15:45 Accessing and retaining your hidden talent in the workplace

Backed by CIPD research which shows more than a third of employees are in jobs which do not fully optimise skills, this session will explore:

  • Preparing for an uncertain future by shifting from a buy to a build strategy
  • Key skills and labour market challenges facing the UK
  • The changing world of work and implications for HR

Lizzie Crowley, Skills Adviser, CIPD

16:10 Question and discussion with speakers
16:20 Chair’s closing remarks and end of conference


Some of the experts speaking at this event include…

Chair – Adrian Thomas, Chair of RL100 & Strategic Advisor to MOD and Fire & Rescue Service

Adrian Thomas is a recognised expert in Human Resources and Recruitment.  With experience spanning over 35 years Adrian has worked for some of the UK’s largest employers within the pharmaceutical, finance  and transportation sectors. Following submission of his review of change within the fire and rescue service, Adrian joined the Civil Service for almost five years to lead the recruitment of the most senior civil servants. He held this position until April 2018 when he returned to the private sector working with a portfolio of clients. Adrian is also chair of The Recruitment Society and the RL100 – the leading network of senior in-house resourcing and TA leaders.

Adam Gibson, Strategic Workforce Planning Leader, Capita

Adam Gibson is a global leader in Workforce Planning, and creator of the Agile Workforce Planning methodology, having successfully implemented and transformed workforce planning and people analytics in businesses across both the public and private sector advising company executives in creating a sustainable workforce that increases productivity and reduces cost.  He is the Group Director of Strategic Workforce Planning at Capita, a multinational company of 70,000 staff; he is at the forefront of efforts to simplify and strengthen their business.  In recent years he has held senior workforce planning roles at the Metropolitan Police and PwC.

Simon Fanshawe OBE, Co-founder and partner, Diversity by Design

Simon Fanshawe OBE is co-founder and partner of Diversity by Design and from 2007-2013 was the chairman of the University of Sussex governing council. He is currently on the boards of Brighton Dome and Festival, POWERful Women and the Museum of London and recently ended six years on the board of Housing and Care 21.

Simon was a co-founder of one of the most successful lobby and campaign groups in recent times, the lesbian and gay equality organisation Stonewall. He is now a co-founder of the Kaleidoscope Trust supporting LGBTI activists abroad.

He is also a broadcaster, writer and pundit. He was awarded the OBE in the New Years Honours list 2013 for services to Higher Education. And he was made an Honorary Doctor of the University of Sussex for services to diversity and human rights in 2013. 

Lizzie Crowley, Skills Adviser, CIPD

Lizzie leads the CIPD’s programme of research and policy development on the UK skills system. She is a policy and research professional with over 13 years’ experience in the employment and skills arena, having worked with both the public and private sector to develop high-quality research to inform organisational practice, public policy and shape the public debate.

Phil Pringle, Head of Insight and Engagement, Whitbread Group Plc

Phil has more than 12 years’ experience working in the field of employee engagement research and people insight. Phil is focused on enhancing Whitbread’s ability to understand employee attraction, engagement and retention through data integration and analytics.

Debra Corey, Author of the Rebel Playbook for World Class Employee Engagement

Debra Corey is a highly experienced and award-winning HR professional, two-time best-selling author and world-class speaker.  She’s had a varied and exciting career over the last 20+ years, working for global companies such as Gap Inc., Honeywell, Merlin Entertainments and Reward Gateway to name a few, where she’s developed and delivered HR strategies in a rebellious way, pushing the boundaries and challenging the status quo to truly drive employee engagement.

She’s also an accomplished author, publishing two best-selling books, and in addition writes blogs for Forbes as well as other industry publications, getting her innovative and rebellious thoughts out in a variety of ways.

Debra’s just moved into what she calls the ‘pay it forward’ part of her career, where she’s using her experience to assist and influence others through her speaking, consulting and writing.

Jonathan Hull, Head of Resourcing Delivery, Nationwide

Jonathan has over 25 years experience in the Resourcing and HR world and has held senior positions across a range of industries and companies, where the focus has always been transforming service delivery, empowering teams to deliver to high standards and ensuring resourcing is always aligned to commercial goals and outcomes.

He has delivered transformation programmes in Assessment, Branding and Emerging Talent and always seen areas for improvement. Resourcing is now a strategic player for business and HR in order to deliver measurable results and value.

Samantha Hope, Graduate Recruitment Manager, Shoosmiths LLP

Samantha is Shoosmiths’ graduate recruitment manager based in Milton Keynes. She attracts, recruits and develops trainee solicitors, by co-ordinating the vacation placements and training contracts across the firm’s 11 office locations in the UK.

Samantha has a passion for the use of digital media in recruitment and marketing. She leads the social media pages for the careers teams at Shoosmiths, including a Facebook live video series called #ShoosmithsLIVE – designed as an opportunity to engage with a diverse range of potential candidates all over the world.

A law graduate herself, Samantha has been working in the graduate recruitment market since 2008, before joining Shoosmiths in 2010.

Scott Johnson, Head of Talent Discovery, Redington

Scott is Head of Talent Discovery and People Business Partner at Redington, an Investment advisory firm on a mission to make 100 million people financial secure. Scott joined Redington in March 2018 to establish an internal recruitment capability and was also tasked with establishing a new office for the company in Bristol.

In January 2019 he was invited to join the RL100 future leaders programme.

Prior to Redington he lead UK& Ireland Recruitment for Vertiv (a Critical infrastructure manufacturer) and before that led recruitment for Insurance and Investment Consulting at Willis Towers Watson.


Gillian Murphy, CEO, Pilotlight

Gillian is the CEO of Pilotlight, an award-winning social enterprise that matchmakes and manages relationships between charities in need of strategic transformation and carefully selected teams of senior professionals and entrepreneurs with skills to offer. Over 15 years, Pilotlight’s impact on over 1,000 professionals and 800 charities has been well-documented. Her work straddles a UK charity sector dealing with increasing deprivation and a business world that is being challenged to pair profit with purpose.

Gillian has worked in both the private and non profit sectors in Italy and South-East Asia.

Claire Battle, Head of Talent, Sagittarius Agency

Claire is Head of Talent at Sagittarius Agency having been at the organisation for nearly four years. In this time, the organisation has grown from 24 people in one office to 75 people based in Ashford, London, Leeds, Ukraine and Sri Lanka. 

She is accountable for Sagittarius’ global HR and recruitment strategies, and implementation of processes. 

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*Please note these prices are for in house HR practitioners. Suppliers who are interested in attending should contact our sales team on 020 7231 5100 or via this form for more information.



Thursday, 17 October 2019
9:00 am - 4:30 pm
$449.00 – $499.00
Event Categories:


Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom
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Symposium Events
020 7231 5100