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Recruitment and Retention Conference 2019

17 October @ 9:00 am - 4:30 pm

£449.00 – £499.00

Hilton Hotel, Canary Wharf



Attract, recruit, engage and retain

This conference will showcase best practice and key trends in recruitment, engagement and retention of staff, with a range of speakers and industry leaders sharing their expertise and insights.

Topics covered will include:

  • Innovative recruitment strategies: creative, stand-out approaches to attract and recruit the best
  • Tools and support for managing recruitment: psychometrics, ATS and online databases
  • Using your own talent to recruit future talent: employee referral schemes
  • Grow retention and engagement; reduce and control attrition: practical ideas to strengthen brand engagement, reduce attrition and develop future talent
  • Build your talent pool: strategically plan to ensure you have the right skills in place, and have talent pipelined for the future
  • Develop to motivate: invest in learning for the team to increase engagement, quality and retention
  • Rewards and benefits: understand your workforce and do you have the right rewards to motivate them to stay
  • Are you an employer of choice? Employer branding strategies which show you as a market leader or inspirational employer

Secure your ticket now to avoid missing out!

Conference Attendee Questions

Will I get the event presentations?


Download detailed instructions here.

For environmental reasons, we do not print conference presentations.  They become available as a download in your account on this site, shortly before the event.

When your order is completed online, an account it automatically created for you.

Please remember the account login and password you created during the event registration process.  You will need this to access the presentations.

The event presentations are added to this account shortly before the seminar and can then be downloaded. We will notify you when they are available.



In order for people to get the presentations they have to download them from an account on this website. 

If you made the booking, you can download them for your colleague as you already have an account – or they can create their own account.

To create an account, the attendee will need to purchase the documentation directly from the site.  Don’t worry – we will email them a “Coupon Code” to input which makes the purchase free of charge. 

Normally we email all attendees to notify them when the documentation is available online about one week before the event.  We include account set up instructions and the Coupon Code with that email. 



You can find the LOST PASSWORD screen under “MY ACCOUNT” on the top menu of our site or by clicking HERE.


What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.


I am a supplier or consultant, can I attend?

Sorry, but suppliers may not attend as delegates.

We do allow a strictly limited number of suppliers to exhibit.  Further exhibitor information can be found here or by calling our sales team on 020 7231 5100.

How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.

Event Sponsors


If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site or contact our sales team at sales@symposium-events.co.uk or 020 7231 5100.



09:00 Coffee and Registration
09:30 Chair's opening remarks

Adrian Thomas, Chair of RL100 & Strategic Advisor to MOD and Fire & Rescue Service

09:45 How to avoid using the blunt axe of recruitment

  • What type of organisation do you want?
  • Workforce planning levers
  • The end state - achieving the goal

Adam Gibson, Strategic Workforce Planning Leader, Capita

10:10 To be announced
10:35 Questions and discussion with speakers
10:45 Panel Discussion

AI for Recruiting

Identifying the right candidates from a large applicant pool; using emerging HR technology to reduce time spent and improve the quality of hires.

11:10 Refreshments and networking
11:30 Understanding the diversity deficits and realise the diversity dividend

  • Discover how true talent development means seeing people's difference, valuing it and managing it
  • Has investment in diversity made a difference?
  • A de-biased recruitment and selection process to attract the best and develop internal talent
  • Receiving a real return on your investment in diversity and inclusion so that talent can flourish

Simon Fanshawe OBE, Partner Manager, Diversity by Design

11:55 To be announced soon
12:20 Questions and discussion with speakers
12:30 Lunch and networking
13:30 Knowledge share networking session 

Roundtable discussions with your peers to share solutions to key challenges

Focus: Candidate contact - AI or the personal touch?

14:00 Designing and delivering a retention strategy

  • The Landscape in the last 3 years - Recruitment fulfilment averaging 65% attrition above industry standard meaning poor engagement and productivity
  • Resourcing - key elements - focussing on assessment, process, candidate care and tracking
  • Retention - cultural shifts, empowering employees, training and communication
  • Outcomes - 100% resourcing fulfilment, record engagement and scores and drop in attrition

Jonathan Hull, Head of Resourcing Delivery, Nationwide Building Society

14:25 Making your employees feel like stars

  • Why employee recognition is important
  • How to build a recognition pyramid
  • Why only some people are money motivated

Debra Corey, Author of the Rebel Playbook for World Class Employee Engagement

14:50 Questions and discussion with speakers
15:00 Refreshments and networking
15:20 Using and optimising data to support recruitment and retention

  • Opportunities identified and actions taken to reduce attrition at Whitbread: a case study

Phil Pringle, Head of Insight & Engagement (HR), Whitbread

15:45 Accessing and retaining your hidden talent in the workplace

Backed by CIPD research which shows more than a third of employees are in jobs which do not fully optimise skills, this session will explore:

  • Preparing for an uncertain future by shifting from a buy to a build strategy
  • Key skills and labour market challenges facing the UK
  • The changing world of work and implications for HR

Lizzie Crowley, Skills Adviser, CIPD

16:10 Question and discussion with speakers
16:20 Chair's closing remarks and end of conference


Some of the experts speaking at this event include...

Chair - Adrian Thomas, Chair of RL100 & Strategic Advisor to MOD and Fire & Rescue Service

Adrian Thomas is a recognised expert in Human Resources and Recruitment.  With experience spanning over 35 years Adrian has worked for some of the UK’s largest employers within the pharmaceutical, finance  and transportation sectors. Following submission of his review of change within the fire and rescue service, Adrian joined the Civil Service for almost five years to lead the recruitment of the most senior civil servants. He held this position until April 2018 when he returned to the private sector working with a portfolio of clients. Adrian is also chair of The Recruitment Society and the RL100 - the leading network of senior in-house resourcing and TA leaders.

Adam Gibson, Strategic Workforce Planning Leader, Capita

Adam Gibson is a global leader in Workforce Planning, and creator of the Agile Workforce Planning methodology, having successfully implemented and transformed workforce planning and people analytics in businesses across both the public and private sector advising company executives in creating a sustainable workforce that increases productivity and reduces cost.  He is the Group Director of Strategic Workforce Planning at Capita, a multinational company of 70,000 staff; he is at the forefront of efforts to simplify and strengthen their business.  In recent years he has held senior workforce planning roles at the Metropolitan Police and PwC.

Simon Fanshawe OBE, Co-founder and partner, Diversity by Design

Simon Fanshawe OBE is co-founder and partner of Diversity by Design and from 2007-2013 was the chairman of the University of Sussex governing council. He is currently on the boards of Brighton Dome and Festival, POWERful Women and the Museum of London and recently ended six years on the board of Housing and Care 21.

Simon was a co-founder of one of the most successful lobby and campaign groups in recent times, the lesbian and gay equality organisation Stonewall. He is now a co-founder of the Kaleidoscope Trust supporting LGBTI activists abroad.

He is also a broadcaster, writer and pundit. He was awarded the OBE in the New Years Honours list 2013 for services to Higher Education. And he was made an Honorary Doctor of the University of Sussex for services to diversity and human rights in 2013. 

Lizzie Crowley, Skills Adviser, CIPD

Lizzie leads the CIPD’s programme of research and policy development on the UK skills system. She is a policy and research professional with over 13 years’ experience in the employment and skills arena, having worked with both the public and private sector to develop high-quality research to inform organisational practice, public policy and shape the public debate.

Phil Pringle, Head of Insight and Engagement, Whitbread Group Plc

Phil has more than 12 years’ experience working in the field of employee engagement research and people insight. Phil is focused on enhancing Whitbread’s ability to understand employee attraction, engagement and retention through data integration and analytics.

Debra Corey, Author of the Rebel Playbook for World Class Employee Engagement

Debra Corey is a highly experienced and award-winning HR professional, two-time best-selling author and world-class speaker.  She’s had a varied and exciting career over the last 20+ years, working for global companies such as Gap Inc., Honeywell, Merlin Entertainments and Reward Gateway to name a few, where she’s developed and delivered HR strategies in a rebellious way, pushing the boundaries and challenging the status quo to truly drive employee engagement.

She's also an accomplished author, publishing two best-selling books, and in addition writes blogs for Forbes as well as other industry publications, getting her innovative and rebellious thoughts out in a variety of ways.

Debra's just moved into what she calls the 'pay it forward' part of her career, where she's using her experience to assist and influence others through her speaking, consulting and writing.

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  1. Enter the number of tickets* you need below.
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*Please note these prices are for in house HR practitioners. Suppliers who are interested in attending should contact our sales team on 020 7231 5100 or via this form for more information.



64 available
Recruitment and Retention Conference 2019 - Standard Rate£499.00
64 available
Recruitment and Retention Conference 2019 - Charity Rate£449.00For Registered Charities only


17 October
9:00 am - 4:30 pm
£449.00 – £499.00
Event Categories:


Symposium Events
020 7231 5100


Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom
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