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Utilising Process Design for Organisational Transformation

21 April @ 9:30 am - 4:30 pm


Utilising Process Design for Organisational Transformation

21 April 2021
Webinar Runs Approx: 9:30am – 4:30pm
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About this event

Organisational Design is a complex and evolving area of HR expertise. Whilst we tend to think of it as hierarchical structure charts, the process view of an organisation can offer a much more insightful perspective.

Many businesses give a fleeting glance to process design. Many organisational restructures fail because they move jobs and reporting lines around the organisation but fail to change the fundamentals of the business which is to change our processes.

But the reality is that organisations are more complicated than ever and with the increase of AI, the potential benefits of re-engineering effectively are huge. Understanding how effective processes can be created, developed and implemented allows HR to truly add value to the business and to take its seat at the top table.

This seminar will provide you with the understanding and the tools for business process design and considers how their implementation can improve the employee experience as well as meeting business needs.


Who’s it for?

– Director, VP or Manager of HR, L&D, and Organisation       Development
– HR business partner, or and other HR professional, wanting to   contribute more broadly to organisational effectiveness
– HR professional needing to improve the efficiency and   effectiveness of HR processes
– Business leader, with responsibility for the effectiveness of your   own organisation

The Agenda


Session 1: 10.00-11.00

Process as the Foundation for Organisation Design

  • Understanding the role of processes in OD and how it interlinks with other OD factors
  • Utlising process design in organisational transformation
  • Process re-engineering, simplification, and cost cutting methodologies
  • How HR can lead the redesign of business processes working with stakeholders

Session 2: 11.15-12.15

Best Practice in Process Design

  • Understanding methodologies for effective process design
  • Ensuring process requirements are clearly articulated
  • Factoring in the people elements through skills and competencies; accountabilities and responsibilities



Session 3: 13.00-14.00

How Process can impact the Employee Experience

  • Putting employee experience at the heart of process design
  • Using processes to identify employee journeys and using journey mapping to inform process redesign
  • Developing an employee journey to meet employee expectations

Session 4: 14.15-15.15

How Process can support other HR activities

  • How process design impacts recruitment, learning, performance management and more
  • Case studies and examples

Session 5: 15.30-16.30

Future proofing Process Design

  • Maintaining or shifting the balance between processes being helpful and avoiding unnecessary bureaucracy
  • The role of networks and technology in lean and agile process design
  • Conclusions and action planning

By the end of the course you will

Understand the range of activities within process design
Appreciate the differences in process design, process improvement and process reengineering
Have gained experience in using different tools of process design

Your Trainer

Sarah Burdaky

Sarah Burdaky is an international coach and trainer. She helps HR professionals achieve personal and career growth and is an independent strategic people management and organisation development consultant.

She lectures up to CIPD L7 as well as holding Fellowship CIPD status. She also works with the CMI delivering L5 programmes. She has held the post as Head of HR and Organisational development at Blackburn Rovers Football Club.

Her projects often involve helping companies innovate their HR approaches responding to changes in the world of work and also to tie more closely to their own strategic needs.

Sarah has worked with individuals and companies in the UK and Europe, the USA, the Middle East and South Africa.

Recent projects have included developing a 5-week programme for a University to modernise and execute their new style of performance review, advising a private organisation on how to effectively implement apprenticeships into their business, developing the coaching skills of HR professionals who needed to critique the performance of the leadership team and supporting a global manufacturer with their outplacement programme.

Other activities include providing in-house and open training programmes. Her Symposium courses have included strategic HR; digital HR, HR business partnering; people planning, measurement, analytics and reporting; HR and innovation; HR and social media; organisation design and development; process design; employee experience, change management, and specific courses on recruitment, learning, performance management and reward.

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21 April
9:30 am - 4:30 pm
Event Categories:
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