Loading Events

« All Events

  • This event has passed.

Mission Critical HR Analytics 2016

Thursday, 15 September 2016 @ 9:30 am - 4:30 pm

£349.00 – £399.00

Book Now

Kensington Close Hotel, London

Mission Critical HR Analytics 2016 581088 DD
days : HH
hours : MM
min : SS

This event is now complete


Analytics-600pxUnlocking the hidden potential of HR analytics – how monitoring HR past and present can help to shape a successful future.
The conference will tackle the current approach to analytics and will help you to see the ways of exploring and using metrics for monitoring staff turnover, employee engagement and diversity statistics. It will provide you with examples of how HR analytics can equip executive level leadership with palpable intelligence, which will enable you to make more informative and safer decisions. Learn how HR Analytics can be an inseparable and valuable tool, not only to monitor present and past HR activities, but also how it can be used to predict and support HR strategy and actions.

The event will encapsulate case studies, practical examples, knowledge sharing, discussions with HR analytics experts and plenty of opportunities for networking.

This event has been specially designed to assist HR professionals in their better understanding and development of HR Analytics.

This event is for you if:

  • You feel that there is more to HR metrics, if you can sense its potential, but don’t know how to use it
  • You want to hear success stories about the use of analytics
  • You want to provide your executives with evidence that making investments in analytics is crucial
  • You need help moving from diagnostic to predictive analytics
  • If you want to clearly see what will have the biggest impact on performance at your company
  • You wish to attend smaller, practical breakout sessions on the topics that really interest you



This event is for you if you are responsible for:

  • HR/People Management
  • HR Metrics and Analytics
  • HR Data, Reporting & Systems
  • Workforce Planning
  • Workforce Intelligence
  • HRIS/HR Technology
  • HR Transformation
  • Organizational Development
  • Organizational Effectiveness
  • HR Strategy and Analytics
  • Talent Development




Informance logo 300px


Informance – limitless business intelligence for human resources

At Informance we understand that developing the right human resources strategy for people analytics and performance management is vital to the success of your business.

We are experts in providing HR solutions, based on Qlik technology, that transform the way organisations use HR analytics to understand their workforce better, optimise performance and drive talent management strategies.

Qlik’s platform-enabled visual analytics provide limitless business intelligence and data discovery capabilities that unlock the true power of your data and give you the information you need to make fact-based decisions for driving change, improving efficiency and increasing profit.





The Happiness Index is the UK’s leading employee engagement pulse technology. We help measure your business’ greatest asset – your people!

Focused on improving business performance by promoting better cultural alignment and engagement, we aim to empower HR leaders in the boardroom by providing them with the stress-free, yet insight-rich analytics they need to make key strategic business decisions and create value from their human capital investments (what we call the 2nd P&L).




Conference Attendee Questions

Will I get the event presentations?


Download detailed instructions here.

For environmental reasons, we do not print conference presentations.  They become available as a download in your account on this site, shortly before the event.

When your order is completed online, an account it automatically created for you.

Please remember the account login and password you created during the event registration process.  You will need this to access the presentations.

The event presentations are added to this account shortly before the seminar and can then be downloaded. We will notify you when they are available.



In order for people to get the presentations they have to download them from an account on this website. 

If you made the booking, you can download them for your colleague as you already have an account – or they can create their own account.

To create an account, the attendee will need to purchase the documentation directly from the site.  Don’t worry – we will email them a “Coupon Code” to input which makes the purchase free of charge. 

Normally we email all attendees to notify them when the documentation is available online about one week before the event.  We include account set up instructions and the Coupon Code with that email. 



You can find the LOST PASSWORD screen under “MY ACCOUNT” on the top menu of our site or by clicking HERE.


What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.


I am a supplier or consultant, can I attend?

Sorry, but suppliers may not attend as delegates.

We do allow a strictly limited number of suppliers to exhibit.  Further exhibitor information can be found here or by calling our sales team on 020 7231 5100.

How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.



Dear Colleague,

In the light of the most recent Deloitte 2015 Human Capital Trends report, it was revealed that 75 percent of companies believe that using people analytics is important, but just eight percent believe their organisation is strong in this area.
This event will help you get up-to-speed on HR analytics.
The conference features case studies about HR analytics from practiced HR professionals that demonstrate the link between metrics and the bottom line.
If you believe HR analytics can be a critical tool to help your organisation complete its mission, this event is for you!

Marsha Dydo,
Conference Producer




Our thought leaders

This event includes speakers from…

  • CIPD
  • Institute for Employment Studies
  • Strategic Dynamics
  • Informance
  • First Group
  • Shell
  • CBRE
  • Virgin Media
  • Havering Council
  • The Happiness Index
  • GarnerHaines

Unlocking the hidden potential of HR analytics – how monitoring HR past and present can help to shape a successful future.


09:00 Coffee and registration
09:30 Chair’s opening remarks 

Peter Reilly, Principal Associate, Institute for Employment Studies

09:45 Valuing your talent: Better people measures, better decisions, better business 

  • How HR is measuring key aspects of the workforce
  • The big HR analytics challenges of today and tomorrow. Where to next?
  • A new framework for measurement and reporting
  • Case study insights of real issues HR analysts and managers face
  • The future of HR data. How transparency is changing how employees share and use data

Edward Houghton, Research Adviser, Human Capital and Metrics, CIPD

10:10 You don’t have to start big – make use of what you already have 

  • Necessity is the mother of invention
  • What can possibly go wrong?
  • What gets counted get done
  • The seven stages of people analytics

Tim Cowley, Head of HR, FirstGroup

10:35  Questions and discussion with speakers
10:45 Panel discussion – The future of HR analytics 

  • Overcoming the biggest challenges of HR Analytics at your organization
  • Predicting the future trends in the HR Analytics industry
  • The latest technological advancement

Peter Reilly, Principal Associate, Institute for Employment Studies

Ben Hawkes, Advisor, HR Analytics, Shell

Tim Cowley, Head of HR, FirstGroup

11:10 Refreshments and networking
11:25 How to get buy-in for your HR analytics from the board and beyond 

  • Engaging teams from the outset
  • Securing buy-in from the boardroom by making data relevant
  • Getting the frequency, language and questions right
  • Improving response rates for maximum insight
  • Building trust internally – anonymous vs. identified responses
  • Best practice for creating a compelling employee engagement strategy

Tony Latter, CEO and Co-Founder, The Happiness Index

11:50 Best practice case studies using modern HR analytics processes 

  • Replacing Excel for HR Analysis
  • Workforce management, Absenteeism, Human Capital Management & Labour productivity
  • Improving efficiency and customer satisfaction
  • Empowering the workforce to discover insight, reducing the reporting burden, solve business problems & support better decision-making

Dominic Embley, Sector Manager – Business Intelligence, HR & Recruitment, Informance

12:15 Questions and discussion with speakers
12:25 Lunch and networking
13:25 Knowledge share – networking session
13:55 Where to start when you have people data but no reporting 

  • Inspiring senior leadership with a plausible vision
  • Engaging HR colleagues by building relationships
  • Making sense of ambiguous reporting requests
  • Understanding existing data quality and structure
  • Establishing a rhythm of reporting through dashboards

Neil Parkinson, Senior HR Analyst, CBRE Limited

14:20 Harnessing data to advance talent management 

  • Addressing the biggest talent management question you can be asked
  • Building and implementing a cohesive approach to Talent Insight
  • Overcoming obstacles
  • Progressing the HR analytics journey

Aggy Russell (Dhillon), Head of People Insight, Virgin Media

Simon Haines, Managing Director, GarnerHaines

14:45 The future of HR analytics: techniques, technologies and training 

  • Discover new techniques and technologies that will continue to transform HR
  • Learn how analytics will drive the adoption of evidence-based HR practice
  • Understand how the training of HR professionals needs to change to meet the challenges of analytics

Ben Hawkes, Advisor, HR Analytics, Shell

15:10 Questions and discussion with speakers
15:20 Refreshments and networking
15:35 Focusing analytics on HR strategy using evidence based insights 

  • Understanding what questions to ask to ensure analytics has a major impact on the business
  • Using data and other evidence as the basis for insight creation
  • Simple but strategic approaches for descriptive and predictive analytics

Jon Ingham, Executive Consultant, Strategic Dynamics

16:00 Using analytics across organisations – tips on how to get others engaged 

  • The importance of engaging your customers with the analytics you are presenting
  • How we have shared and standardised data across 33 boroughs in London
  • Some practical tips on how we got all 33 boroughs to work in the same way and how you might replicate that in your organisations
  • What that data is now being used for in practice i.e. saving money!

Mark Porter, Operational HR Manager, Havering Council


Questions and discussion with speakers

16:35 Chair’s closing remarks and end of conference
Peter Reilly, Principal Associate, Institute for Employment Studies

Expert speakers at this event:


Aggy Russell (nee Dhillon), Head of People Insight, Virgin Media

Aggy Russell (Dhillon) is a specialist in Corporate Finance and Human Resources having spent 22 years working in private sector organisations across international markets – a specialist in operating model efficiencies, HR practices and Reward strategy. Aggy is CIMA qualified and holds a Masters in Business Economics. Previous employers include the Financial Times and Universal Pictures. Aggy is currently leading the People Insight team at Virgin Media, championing business performance improvements through better People Insight. Aggy will be celebrating her ten year anniversary with Virgin Media later this year.


Peter Reilly 150x150pict

Peter Reilly, BA, MA, Principal Associate, Institute for Employment Studies

Peter Reilly joined the Institute for Employment Studies in 1995 as a Senior Research Fellow and eight years later became Director HR Research and Consultancy. In May 2014 he resigned to become self employed whilst continuing his attachment to IES as a Principal Associate. Peter still contributes to consultancy and research work on workforce planning at IES. Clients come from all sectors and his involvement ranges from facilitation, through expert advice to design and evaluation. For example, last year he undertook a number of case studies on HR analytics for the Ministry of Defence. Peter is the editor of two reports on workforce planning – one for IES and the other for Cambridge Strategy Publications. He is a frequent conference speaker on workforce planning and HR analytics subjects and also trains HR colleagues on workforce planning techniques. He is a graduate in history and politics from Cambridge and Kent universities.

Institute for Employment Studies (IES)

Edward Houghton 150x150

Edward Houghton, Research Adviser, Human Capital and Metrics, CIPD

Edward Houghton is the CIPD’s Research Advisor for Human Capital Metrics and Standards. He is responsible for leading the organisation’s human capital research work stream exploring various aspects of human capital management, theory and practice; including the measurement and evaluation of the skills and knowledge of the workforce. He has a particular interest in the role of human capital in driving economic productivity, innovation and corporate social responsibility.

Before joining the CIPD in 2013 Edward completed a number of research roles in government and higher education. Most recently he was a Knowledge Transfer Associate at the University of Bristol leading an innovative knowledge exchange programme between the university and Barclays bank. Over 3 years he managed research investigating business culture, corporate social responsibility and community investment. In this role he specialised in qualitative and quantitative social research techniques and strategic project design, developing metrics for the organisation’s flagship community investment programme in the UK. Prior to this Edward held a number of research analyst roles in regional and local government as well as the private sector, including at the East Midlands Development Agency, Leicester City Council and the Transport Research Laboratory.


Jon Ingham, Executive Consultant, Strategic Dynamics

Jon Ingham is an insight-based HR and OD consultant specialising in developing strategic and innovative approaches to HR planning; measurement and analytics; HR process management, and organisation design and development. As well as working as a consultant, Jon acts as a trainer, conference speaker, researcher and writer. He is the author of Strategic Human Capital Management (2006) and was a contributor to the ATD’s Talent Management Handbook (2015).  He is currently working on a new book The Social Organization and has also just co-authored an article on Building Better HR Departments together with Dave Ulrich. Jon also blogs about analytics and other topics at his well known blog, Strategic HCM.


Dominic Embley, Sector Manager – Business Intelligence, HR & Recruitment, Informance

For 7 years, Dominic has been advising companies on how to see the whole story within their enterprise. Customers have included MARS, Disney, Tesco, Jaguar Land Rover, Friends Life, Del Monte, Bakkavor and Manchester United Football Club. He has designed innovative solutions for the HR and Recruitment sector and was involved with an analytics tech start-up that was acquired in 2011. Earlier in his career Dominic was a Director at PPM (a management consultancy) and prior to that a team leader at the Adecco Group. In his spare time Dominic is a voluntary business mentor for the Princes Trust, a keen motorcyclist and sports fan.

Tim Cowley, Head of HR , FirstGroup

Tim is motivated by getting HR analytics to provide the greatest value to the organisation. Often this does not involve incurring significant additional costs but it does incur getting executive support. (Geeky as it sounds), Tim is passionate about developing HR analytics not only for operational improvement but also for strategic development. Tim has worked in commercial and HR roles in the banking, government, support services and transport sectors. Tim is a qualified business psychologist and a chartered fellow of the CIPD.

Neil Parkinson, Senior HR Analyst, CBRE Limited

After gaining experience across a number of roles Neil embarked on a career in recruitment/HR analysis. After successfully implementing a culture of data led decision making across two recruitment advertising agencies he moved to BSkyB to set up a new recruitment analysis function. Neil set up his own consultancy to help clients bring their data to life. He worked on developing strategic KPIs, designing dashboards and enhancing in-house analysis capability. At CBRE he is currently establishing HR analysis for the EMEA region. Early successes include delivering dashboards to MDs and HRDs, improving data integrity and adopting a new analytics tool.


Ben Hawkes, Advisor, HR Analytics, Shell

Ben Hawkes is an Advisor within the HR Analytics function of Shell International, which is responsible for delivering talent analytics and assessment services to Shell’s 90,000 employees worldwide. He has worked in the field of talent assessment and analytics in Europe and the US for almost 20 years. Prior to joining Shell Ben was employed by IBM as Global Head of Content for their assessment product portfolio. During his time with IBM, he worked on projects developing new approaches to HR analytics including machine learning, text analytics and simulations. Ben is a regular presenter at conferences in the UK and US, and is the author of numerous articles and chapters on the use of technology to assess and predict workplace behaviour. His most recent chapter on game-based assessment will appear in the upcoming book International Applications of Web-Based Testing: Challenges and Opportunities.


 Mark Porter_150

Mark Porter, Manager, Corporate Workforce Strategy, London Borough of Havering

Mark is the Operational HR Manager for oneSource, a unique partnership working arrangement between the London Boroughs of Havering and Newham.  He manages a multidisciplinary team across both boroughs. He is also the Chair of the pan London Workforce Planning Group which provides advice and guidance to all London boroughs on human capital metrics and how best they can be used in organisations. Mark has extensive experience of working within the HR field and also as a manager which gives him the unique ability to understand how managers think and what they want from an HR team to run their business. He is passionate about the importance of using good data to tell an organisation’s ‘story’ and inform strategies – but not to the point of being a geek about it!

 Havering Council_150

 Tony Latter_150

Tony Latter, CEO and Co-Founder, The Happiness Index

Tony likes to challenge the status quo and works hard to provide a consultative, human approach to nurturing a business’s most important asset – its people. Believing that at its core workplace happiness is based on an open and honest approach, Tony loves nothing more than helping organisations utilise technology to increase their client and staff retention rates. With 13 years’ experience of growing companies (including IPC Media and AXA), Tony learnt early about the importance of listening to and acting upon the feedback from his team/clients in order to effectively increase productivity and ultimately revenue. His belief is ‘create the right environment to work in and people will naturally excel – benefiting customers, employees and employers alike.

 The Happiness Index_logo_150

Simon Haines, Managing Director, GarnerHaines

Simon is a recognised thought leader in the field of workforce analytics.  He conceived and led Deloitte’s workforce analytics practice and built this into a global team, before setting up GarnerHaines in 2014.  He works with forward-thinking HR and business leaders to ensure their HR analytics make a tangible positive impact on their business performance.  He has led projects internationally with organisations including Vodafone, EDF Energy, Swiss Re, and McDonalds – and has had the pleasure of working with Aggy and the Virgin Media team over the past 3 years.


Book Here

Standard Rate*Per delegate399.00Most organisationsEarly bird rate. Book now!Network with peers Learn from experts Pdf of presentations to keepAdd to cartCharities Rate*Per delegate349.00Registered charities onlyEarly bird rate. Book now!Network with peers Learn from experts Pdf of presentations to keepAdd to cartDocumentation onlyPDF to download following the conference89.00Get the presentations if you can’t make the event!n/a n/a Pdf of presentations to keepAdd to cart *Please note these prices are for in house HR practitioners. Suppliers who are interested in attending should contact Tony Okbani on 020 7231 5100 for more information. Keep in touch! Join our HR events mailing list.


  • Qlik by Informance


If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship page here or email  sales@symposium-events.co.uk or call sales at 020 7231 5100.

Who's Attending

55 people are attending Mission Critical HR Analytics 2016


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Mission Critical HR Analytics 2016 - Standard Rate
NB. Rate for in-house HR professionals only. Suppliers please call Tony Okbani 020 7231 5100.
£ 399.00
Mission Critical HR Analytics 2016 - Charity Rate
Discounted rate for registered charities.
£ 349.00


Thursday, 15 September 2016
9:30 am - 4:30 pm
£349.00 – £399.00
Event Categories:
, ,
Event Tags:
, , , , , , , , ,


Hide Meta Box
hide venue, hide ticket