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Mental Health Awareness

Wednesday, 3 December 2014 @ 9:30 am - 4:00 pm


Book nowGain the confidence to deal with staff who may be experiencing mental health problems.

There tends to be great variation in the level of awareness of mental health issues within workplaces.  HR and Managers need to be able to recognise and understand some of the most common signs and symptoms of  mental health conditions within the workplace to enable compliance of the 2010 Equalities Act.   A workplace that is positive about mental health supports the wellbeing of all employees, and encourages openness about mental health problems. Many organisations lose the skills and experience of  capable employees who feel they have no choice but to choose between a deterioration of their mental health or leaving their employment.   This course raises awareness of the most common mental health disorders, enabling delegates to recognise some of the associated signs, symptoms and behaviours and learn the most effective ways of managing a member of staff with either a suspected or diagnosed mental health condition.  This course also raises awareness of the stress response and how it impacts on mental health.


Five key things you will learn on this course:

  • Understand the stigma that surrounds mental health
  • Appreciate the key areas of legislation and the impact on businesses, including the implications of the Equality Act 2010 and the duty to make reasonable adjustments in the workplace
  • Improve your understanding of the way stress impacts on mental health
  • Recognise and understand some of the most common signs, symptoms and behaviours of mental health conditions within the workplace
  • Gain the confidence to deal sensitively with colleagues who may be experiencing mental health problems


This course is for you if you are…

  • An HR or Wellbeing professional



This training day will run from 9:30 – 16.30. Lunch and refreshments will be provided during the break.


Refresh your understanding of acute and chronic stress and its relationship to mental health


16 mental health illnesses and conditions


Signs, symptoms, causes and interventions


Treatments and medication


Key skills and useful techniques
  • Helpful memory aids – ALGEE and LEAP – to increase confidence to communicate sensitively about mental health issues and emergencies


Mental health and the law
  • Summary of the main areas of legislation and the impact on businesses
  • The implications of the Equality Act 2010 and the duty to make reasonable adjustments in the workplace




Ann McCracken

Wellbeing and Stress Management Consultant

Ann is an experienced and highly successful scientist, educationalist, speaker, writer, trainer, coach and therapist. She specialises in developing positive and resilient work cultures in organisations through effective performance and wellbeing strategies. An employee wellbeing expert, her post-graduate published research in immunology has given her great insight into the recently publicised topic of psycho-neuro-immunology which explores and explains the interactions and impact of stress, wellbeing, mental toughness, optimism and resilience. In her book, Stress Gremlins (2005), Ann demystifies the word ‘stress’ and takes a down to earth approach to dealing with life’s everyday hassles, offering new insights into managing stress and a dynamic approach to tackling the challenges on a much broader, accessible scale.

Ann was a research scientist for ten years and, after teaching, began working as a coach and therapist in 1998. Since then she has built a wealth of experience as a consultant and has become a highly sought after speaker and chair for conferences, including chairing the Symposium Wellbeing and Stress Summit for the last five years. Her extensive work delivering training now includes two new and exciting Symposium workshops on mental health awareness and personal and organisational wellbeing and resilience.

Ann is the current vice-president and former chair of the International Stress Management Association (ISMA), a visiting lecturer at the University of Westminster and a member of the Chartered Institute of Personnel and Development (CIPD) and the Institute of Biology. She holds a BSc in biology and MSc in immunology from the University of Edinburgh, both with honours, and is an associate member of the Royal College of Pathology.


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    Additional Information

    Training FAQ

    What food and refreshments are provided?

    Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

    Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

    I have a discount code – how do I claim it?

    If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

    I have a ‘ticket’ email but it does not say the right delegate names?

    Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

    If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.


    How do I pay? Can I have an invoice? Can I pay with a credit card?

    Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

    An invoice or receipt is automatically sent once booking is completed online.

    For cheque and BACS payments, our account details can be downloaded here.

    Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

    Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

    How do I book an event?

    You can book online
    Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

    You can book by telephone
    Simply call us on 020 7231 5100.

    Event Date Changes

    Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

    We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

    Can you recommend a hotel near the venue?

    Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

    Can we run this event in-house?

    Yes we can run the event in house for you.

    There is some information on our in house option here and we suggest you contact us to discuss the options.


    Can I cancel my booking or transfer to another event?

    Please see our full terms and conditions here .

    • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
    • Cancellations at less than one month from the event date are be subject to full payment.
    • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
    • Non-payment or non-attendance does not constitute a cancellation.
    • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.



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    Mental Health Awareness - 3 December 2014
    £ 399.00


    Wednesday, 3 December 2014
    9:30 am - 4:00 pm
    Event Category:
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    CCT Venues Barbican
    Aldersgate House, 135-137 Aldersgate Street
    London, EC1A 4JA United Kingdom
    020 7776 4798
    View Venue Website


    Symposium Events
    020 7231 5100


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