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Employee Engagement Summit 2020

4 March @ 9:00 am - 4:30 pm

Employee Engagement

Hilton Hotel, Canary Wharf



Winter Flash Sale - all 2020 conference tickets £199 for a limited time only!

Employee engagement is not a new concept. There is a wealth of case studies, best practice and evidence supporting its impact on driving productivity, collaboration, wellbeing, innovation and the bottom-line.

There are however changing circumstances that consistently require organisations to review and benchmark the way that they view and manage employee engagement. The 15th Annual Employee Engagement Summit 2020 will provide an understanding of the latest research, data and thought leadership on successfully engaging employees in the workplace.

We will hear from organisations who will share key insights into how they are leading the way through engaging their employees and effective reward strategies and best practice for 2020.

Who should attend:

  • Head of Recruitment / Talent acquisition

  • Head of HR

  • Learning and development Directors/Managers

  • Talent Management

  • Employee Relations

  • Emerging talent

  • Graduate Recruitment Managers

  • Early careers Managers

  • Campus / school Engagement Managers

  • Student Acquisition Managers

Conference Attendee Questions

Will I get the event presentations?


Download detailed instructions here.

For environmental reasons, we do not print conference presentations.  They become available as a download in your account on this site, shortly before the event.

When your order is completed online, an account it automatically created for you.

Please remember the account login and password you created during the event registration process.  You will need this to access the presentations.

The event presentations are added to this account shortly before the seminar and can then be downloaded. We will notify you when they are available.



In order for people to get the presentations they have to download them from an account on this website. 

If you made the booking, you can download them for your colleague as you already have an account – or they can create their own account.

To create an account, the attendee will need to purchase the documentation directly from the site.  Don’t worry – we will email them a “Coupon Code” to input which makes the purchase free of charge. 

Normally we email all attendees to notify them when the documentation is available online about one week before the event.  We include account set up instructions and the Coupon Code with that email. 



You can find the LOST PASSWORD screen under “MY ACCOUNT” on the top menu of our site or by clicking HERE.


What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.


I am a supplier or consultant, can I attend?

Sorry, but suppliers may not attend as delegates.

We do allow a strictly limited number of suppliers to exhibit.  Further exhibitor information can be found here or by calling our sales team on 020 7231 5100.

How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.

Event Sponsors


If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site or contact our sales team at sales@symposium-events.co.uk or 020 7231 5100.



09:00 Coffee and Registration
09:30 Chair’s opening remarks 

This year’s conference features extended opening remarks by Dr Amy Bradley. Today’s workplaces are becoming increasingly transactional and increasingly de-humanised. Stress-related absence is growing and career burnout is now a recognised phenomenon. In this short opening address, Amy will discuss and the importance of workplace compassion in order to re-humanise workplaces through connection and care. By embedding cultures of compassion, organisations can build healthier, happier and more engaged workplace environments.

Dr Amy Bradley, Faculty and Program Director, Hult International Business School

10:10 How to develop a culture that fosters employee engagement in a cost-effective way

  • The key factors to enable an engaging culture
  • How to create trust and a sense of belonging
  • Finding creative low cost solutions that align with your culture

Richard Roberts, People Director, Pure Planet

10:35 Engaging employees through times of uncertainty and change

  • Maintaining engagement and motivating employees
  • Optimising focused leadership and clear communication
  • The role of HR professionals as change agents

Kath Howard, Head of Human Resources, Samaritans


Questions and discussion with speakers

11:10 Refreshments and networking
11:30 Engaging line managers to effectively engage with employees

  • Developing line managers’ interpersonal skills to ensure they are effective people leaders
  • Communicating the company’s strategy effectively to line managers and getting feedback
  • Training, motivating and rewarding line managers to facilitate success

Jo Dodds, Strategy Director, Engage for Success

11:55 Improving the employee experience to improve employee engagement

  • Examining and optimising the employee experience journey
  • Developing a more employee-centric approach to decision making
  • Recognising a cultural difference

Jason Simeon, VP Learning and Change Management UK, Leonardo

12:20 Questions and discussion with speakers
12:30 Lunch and networking
13:30 Knowledge share networking session 

Roundtable discussions with your peers to share solutions to your key challenges

14:00 Developing strategic narrative to engage the organisation

  • Connecting brand storytelling with employee engagement
  • Ensuring that the narrative is compelling and authentic
  • Developing a story with a clear message and purpose

David Blackburn, Chief People Officer, Financial Services Compensation Scheme

14:25 Shifting the dial on culture through employee voice

  • Co-creating culture  - building a new work environment
  • The importance of employee voice
  • Using continuous listening to improve engagement

Lisa Ferrol, Group Head of Culture and Inclusion, Wood plc

14:25 Questions and discussion with speakers
15:00 Refreshments and networking
15:20 Linking health and wellbeing to employee engagement

  • Empowering employees to engage with health and wellbeing initiatives
  • Ensuring that health and wellbeing are high on the agenda
  • Developing a long term approach to health and wellbeing to boost employee engagement

Margaret Mercer, Global Health Services - Operation Lead UK, Johnson & Johnson

15:45 Panel discussion: Understanding the driver of workforce engagement using HR metrics

  • Using employee engagement surveys effectively
  • Establishing key metrics and measurements
  • Collecting and utilising employee feedback

Jo Tyler, Employee Engagement Manager, Whitbread

Lisa Ferrol, Group Head of Culture and Inclusion, Wood plc

Margaret Mercer, Global Health Services - Operation Lead UK, Johnson & Johnson

16:10 Question and discussion with speakers
16:20 Chair's closing remarks and end of conference



To be announced

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Book here - Secure your tickers today!

  1. Enter the number of tickets* you need below.
  2. Complete the delegate detail fields that appear.
  3. Click 'Add to Cart' and in the new screen add discount coupon codes if you have any.
  4. Go to the checkout to pay or arrange for an invoice.

*Please note these prices are for in house HR practitioners. Suppliers who are interested in attending should contact our sales team on 020 7231 5100 or via this form for more information.


87 available
Employee Engagement Summit 2020 - Standard Rate£499.00 £199.00
87 available
Employee Engagement Summit 2020 - Charity Rate£449.00 £199.00Rate for registered charities only


4 March
9:00 am - 4:30 pm
Event Category:


Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom
+ Google Map


Symposium Events
020 7231 5100