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Employee Engagement Summit 2020

Wednesday, 4 March 2020 @ 9:00 am - 4:30 pm

£449.00 – £499.00
Employee Engagement

Employee engagement is not a new concept. There is a wealth of case studies, best practice and evidence supporting its impact on driving productivity, collaboration, wellbeing, innovation and the bottom-line.

There are however changing circumstances that consistently require organisations to review and benchmark the way that they view and manage employee engagement. The 15th Annual Employee Engagement Summit 2020 will provide an understanding of the latest research, data and thought leadership on successfully engaging employees in the workplace.

We will hear from organisations who will share key insights into how they are leading the way through engaging their employees and effective reward strategies and best practice for 2020.

Who should attend:

  • Head of Recruitment / Talent acquisition

  • Head of HR

  • Learning and development Directors/Managers

  • Talent Management

  • Employee Relations

  • Emerging talent

  • Graduate Recruitment Managers

  • Early careers Managers

  • Campus / school Engagement Managers

  • Student Acquisition Managers

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Event Sponsors


Peakon is the leading employee engagement and retention solution. Our data-driven methodology is trusted by hundreds of the world’s best workplaces, such as Capgemini, Verizon, BMW, and easyJet. Peakon gathers employee feedback, analyses it, and provides businesses with the insights they need to improve employee engagement, develop leadership talent, and reduce employee turnover–in real time.


Cascade HR

Cascade HR help you improve employee engagement by creating a central resource, designed to increase involvement and streamline your business. From recruitment and attainment to reporting and engagement, we can help you to truly re-imagine your HR function through fully-integrated HR and Payroll software.



If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site or contact our sales team at sales@symposium-events.co.uk or 020 7231 5100.



09:00 Coffee and Registration
09:30 Chair’s opening remarks 

This year’s conference features extended opening remarks by Dr Amy Bradley. Today’s workplaces are becoming increasingly transactional and increasingly de-humanised. Stress-related absence is growing and career burnout is now a recognised phenomenon. In this short opening address, Amy will discuss and the importance of workplace compassion in order to re-humanise workplaces through connection and care. By embedding cultures of compassion, organisations can build healthier, happier and more engaged workplace environments.

Dr Amy Bradley, Faculty and Program Director, Hult International Business School

10:10 How to develop a culture that fosters employee engagement in a cost-effective way

  • The key factors to enable an engaging culture
  • How to create trust and a sense of belonging
  • Finding creative low cost solutions that align with your culture

Richard Roberts, People Director, Pure Planet

10:35 Engaging employees through times of uncertainty and change

  • Maintaining engagement and motivating employees
  • Optimising focused leadership and clear communication
  • The role of HR professionals as change agents

Kath Howard, Head of Human Resources, Samaritans


Questions and discussion with speakers

11:10 Refreshments and networking
11:30 Engaging line managers to effectively engage with employees

  • Developing line managers’ interpersonal skills to ensure they are effective people leaders
  • Communicating the company’s strategy effectively to line managers and getting feedback
  • Training, motivating and rewarding line managers to facilitate success

Jo Dodds, Strategy Director, Engage for Success

11:55 Improving the employee experience to improve employee engagement

  • Examining and optimising the employee experience journey
  • Developing a more employee-centric approach to decision making
  • Recognising a cultural difference

Jason Simeon, VP Learning and Change Management UK, Leonardo

12:20 Questions and discussion with speakers
12:30 Lunch and networking
13:30 Knowledge share networking session 

Roundtable discussions with your peers to share solutions to your key challenges

14:00 Developing strategic narrative to engage the organisation

  • Connecting brand storytelling with employee engagement
  • Ensuring that the narrative is compelling and authentic
  • Developing a story with a clear message and purpose

David Blackburn, Chief People Officer, Financial Services Compensation Scheme

Sarah-Jane Savage, Engagement Manager, Financial Services Compensation Scheme

14:25 Shifting the dial on culture through employee voice

  • Co-creating culture  – building a new work environment
  • The importance of employee voice
  • Using continuous listening to improve engagement

Naomi Stone, Employee Engagement Manager, St Monica Trust

14:25 Questions and discussion with speakers
15:00 Refreshments and networking
15:20 Linking health and wellbeing to employee engagement

  • Empowering employees to engage with health and wellbeing initiatives
  • Ensuring that health and wellbeing are high on the agenda
  • Developing a long term approach to health and wellbeing to boost employee engagement

Margaret Mercer, Global Health Services – Operation Lead UK, Johnson & Johnson

15:45 Panel discussion

  • With an ‘always on’ culture, longer working hours and 1 in 4 of us now reporting feelings of burnout, should employers accept that there may be a price for high engagement and what can they do about it?
  • Could ‘conscious capitalism’: putting purpose and people before profit, make a difference to global engagement levels?
  • How can organisations best harness the unprecedented ways that a five generations workforce will change the way we work?

Jo Tyler, Employee Engagement Manager, Whitbread

Margaret Mercer, Global Health Services – Operation Lead UK, Johnson & Johnson

Naomi Stone, Employee Engagement Manager, St Monica Trust

16:10 Question and discussion with speakers
16:20 Chair’s closing remarks and end of conference



CHAIR – Dr Amy Bradley, Faculty and Program Director, Hult International Business School

Dr Amy Bradley is a professor, writer, speaker and corporate trainer specialising in compassion and engagement at work. She is particularly interested in how crucible experiences in our personal lives, such as bereavement or critical illness, shape who we are and how we lead.

In 2020, she made it onto to the prestigious Thinkers50 Radar list of global management thinkers. Her research has been published in academic and practitioner publications including Harvard Business Review, Forbes Magazine and Management Today, and in the press, including BBC online and The Guardian. Her new book, The Human Moment has been longlisted for CMI’s Management Book of the Year 2020. In it, she argues that organisations must find ways of becoming more compassionate in an age where our work is increasingly de-humanised


Richard Roberts, People Director, Pure Planet

Richard has nearly 30 years experience in HR and employee engagement roles, including ten years with Virgin Mobile. As People Director at Pure Planet, he is responsible for all aspects of Culture and People.

Pure Planet is already doing some amazing things for their people. They are the first energy supplier in Britain to have an equal parental policy regardless of gender, sexual orientation or how they became a parent. They’re also one of the happiest places to work in Bath – winning the category of ‘Happiest Workplace Medium Business’ in the 2018 Happiest Workplace Awards.


Jason Simeon, VP Learning and Change Management UK, Leonardo

Jason is an experienced Learning and Change Manager with over a decade of experience at Leonardo MW, a global high-tech player in aerospace, defence and security. During his time at Leonardo, he has overseen the creation of a L&D outsource service, implemented learning management systems in the UK and Italy and supported the business through a number of strategic changes.

Jason’s interest in skills and the changing world of work goes beyond his day-to-day role: he is a Board Trustee of the Design and Technology Association, has worked as an entrepreneurial coach for start-up founders in Scotland and has spoken at a number of learning technologies conferences.

David Blackburn, Chief People Officer, Financial Services Compensation Scheme

David Blackburn is a multi-award winning, results-driven senior management executive with over 20 years’ experience in leading all aspects of Human Resources from a diverse career background including manufacturing, IT, retail, housing and financial services. 

He is a Chartered Fellow of the Chartered Institute of Personnel & Development; the Royal Society of the Arts, Manufactures and Commerce; the Institute of Leadership and Management and a Member of the Guild of HR Professionals. An employment law expert he has designed and delivered training across the NHS and the not-for-profit sector and is a regular conference speaker – he has addressed delegates at the People Development Summit in Barcelona, the Work Foundation, NCVO HR Conference and the HR Summit in Lisbon in October 2017.

David is the FT Adviser Diversity Champion of the Year and his work at FSCS has been recognised in the Business in the Community (BITC) Responsible Business Awards; Financial Adviser Diversity in Finance Awards; National Diversity Awards; CIPD People Management Awards; Personnel Today Awards; Investors in People Awards; HR Distinction Awards and HR Excellence Awards.

Naomi Stone, Employee Engagement Manager, St Monica Trust

With over twenty years’ experience as an HR practitioner, Naomi’s ethos is to apply psychological evidence to practice in engaging and motivating teams and individuals.  She uses the principles of positive psychology to elicit behavioural change and to improve people’s working lives. 

Naomi’s career spans the legal (Osborne Clarke, DAS Beachcroft and Womble Bond Dickinson), charity, logistics and academic sectors. 

Margaret Mercer, Global Health Services – Operation Lead UK, Johnson & Johnson

Margaret has worked in occupational health, safety and wellbeing for many years, mostly in corporate environments.   For the past five years she has been working for Johnson and Johnson (J&J) as part of their Global Health Services team.  

Margaret is accountable for advancing Johnson & Johnson’s employee health and wellbeing strategy across all sectors and functions in the UK.   She leads programmes to foster employee physical and mental health and wellbeing, and health risk management in the workplace.  

Kath Howard, Head of Human Resources, Samaritans

Kath Howard is an HR leader, change agent, Chartered Occupational Psychologist, facilitator, accredited coach and consultant. She has twenty years of experience working in the fields of Occupational Psychology and Organisation Development, including leading OD teams within large charities such as Save the Children and Sue Ryder.

Kath currently leads the HR team at the Samaritans which has an incredible and important vision to reduce suicide.

Jo Dodds, Strategy Director, Engage for Success

With a background in retail HR, publishing and social media marketing, Jo now works with leaders to help them to better engage with their employees, improve wellbeing and create a great place to work.

As co-Strategy Director within the Engage for Success movement, she helps to spread the word about employee engagement and shine a light on good practise, inspiring people and their workplaces to thrive.

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Wednesday, 4 March 2020
9:00 am - 4:30 pm
£449.00 – £499.00
Event Category:


Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom
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Symposium Events
020 7231 5100