Loading Events

« All Events

Employee Engagement Summit 2019

Thursday, 28 March 2019 @ 9:00 am - 4:30 pm

£449.00 – £499.00

Employee engagement is not a new concept. There is a wealth of case studies, best practice and evidence supporting its impact on driving productivity, collaboration, wellbeing, innovation and the bottom-line.

There are however changing circumstances that consistently require organisations to review and benchmark the way that they view and manage employee engagement. The 14th Annual Employee Engagement Summit 2019 will provide an understanding of the latest research, data and thought leadership on successfully engaging employees in the workplace.

We will hear from organisations who will share key insights into how they are leading the way through engaging their employees and effective reward strategies and best practice for 2019.

All information about this conference are subject to change as we are in the process of finalising details.

Who should attend:

  • Head of Recruitment / Talent acquisition

  • Head of HR

  • Learning and development Directors/Managers

  • Talent Management

  • Employee Relations

  • Emerging talent

  • Graduate Recruitment Managers

  • Early careers Managers

  • Campus / school Engagement Managers

  • Student Acquisition Managers

Conference Attendee Questions

Will I get the event presentations?


Download detailed instructions here.

For environmental reasons, we do not print conference presentations.  They become available as a download in your account on this site, shortly before the event.

When your order is completed online, an account it automatically created for you.

Please remember the account login and password you created during the event registration process.  You will need this to access the presentations.

The event presentations are added to this account shortly before the seminar and can then be downloaded. We will notify you when they are available.



In order for people to get the presentations they have to download them from an account on this website. 

If you made the booking, you can download them for your colleague as you already have an account – or they can create their own account.

To create an account, the attendee will need to purchase the documentation directly from the site.  Don’t worry – we will email them a “Coupon Code” to input which makes the purchase free of charge. 

Normally we email all attendees to notify them when the documentation is available online about one week before the event.  We include account set up instructions and the Coupon Code with that email. 



You can find the LOST PASSWORD screen under “MY ACCOUNT” on the top menu of our site or by clicking HERE.


What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.


I am a supplier or consultant, can I attend?

Sorry, but suppliers may not attend as delegates.

We do allow a strictly limited number of suppliers to exhibit.  Further exhibitor information can be found here or by calling our sales team on 020 7231 5100.

How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.

Event Sponsors

RTG Wellness

Your Expert Workplace Wellness Services Company

"An excellent service to employees: Reckitt Benckiser"

Delivering hands on services and training across the full wellness spectrum for companies across the UK and Ireland. RTG has worked with and are still working with some of the UK's biggest companies such as Moet Hennessy, LVMH, Unilever, Zoopla, Allianz, Virgin, The Trainline, Kraft Heinz, Lego, John Lewis and PWC.



If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site or contact our sales team at sales@symposium-events.co.uk or 020 7231 5100.

Employee Engagement Summit 2019



09:00 Coffee and Registration
09:30 Chair’s opening remarks

This year’s conference features extended opening remark, by previewing the findings of the largest study of barriers to team engagement in the UK to date, which is led by Dr Amy Armstrong. The research, which has been widely publicised across national and international media, challenges binary notions of engagement and questions if engagement surveys present the true story when it comes to team engagement. It also presents a new way of looking at team engagement across four ‘zones’ where teams were found to be ‘comfortable’ or ‘playing the game’ rather than engaged or disengaged.

Dr Amy Armstong, Faculty and Program Director, Hult International Business School

10:10 Creating an effective employee engagement strategy that drives individuals, team and organisational performance

  • Analysing the tools and techniques successful companies are using to engage employees
  • Comparing new ways to drive engagement
  • Evaluating current and future trends

Faran Johnson, Managing Director, Engage for Success

10:35 Capturing a true measure of employee engagement levels 

  • Moving from data to insight: using the best annual feedback surveys to measure and understand employee engagement
  • Developing employee engagement through multi-directional conversation
  • Collecting employee feedback as a driver for employee collaboration, enablement and engagement
  • Ensuring employees are invested in the process

Kav Patel, HR & People Specialist, Board Member of Investment 20/20

11:00 Questions and discussion with speakers
11:10 Refreshments and networking
11:30 Why line managers are our key to success

  • How line managers fit into the employee engagement picture
  • Why the good become great
  • What we can do to help managers be more engaging

Christopher Coburn, Global Head of Internal Communication, Xe

11:55 Finding low cost, high impact employee engagement strategies

  • Burning platform
  • Implementing effective development initiatives to drive employee engagement, within budgetary constraints
  • Examining low cost, quick wins

Aimee Badcock, Head of HR, Personal Health, Philips UKI

12:20 Questions and discussion with speakers
12:30 Lunch and networking
13:30 Knowledge share networking session 

Roundtable discussions with your peers to share solutions to key challenges

Focus: How to improve engagement across a diverse and evolving workforce

14:00 Maintaining and adapting employee engagement strategy through periods of change

  • Communication as the key to engagement
  • Retaining the integrity of your organisation’s engagement agenda while adapting to changing business needs
  • Developing a flexible and collaborative workforce 

Kerry Freeman, Head of Culture, RBS

14:25 Ten innovations to add life to your engagement strategy

  • Taking a more strategic approach to employee engagement
  • New opportunities provided by digital technology and working in the digital world
  • Providing a substantially more compelling experience for all people working in the organisation

Jon Ingham, HR and OD Consultant

14:50 Questions and discussion with speakers
15:00 Refreshments and networking
15:20 Panel discussion: new ways of working and engaging in the future

  • Understanding and responding to employees’ needs
  • Developing engagement strategies for a changing workforce and workplace
  • Predictions for the future 

Phil Pringle, Head of Insight and Engagement, Whitbread Group, PLC

Alex Nelson, Senior Colleague Experience Manager, HR, Marks and Spencer Plc

James Johnson,  Group CEO, Nicoll Curtin

15:45 Case study: Using data to improve the employee experience and predict turnover 

  • Understanding the employee experience and how to measure it
  • Creating action-based improvement plans, in the areas that matter
  • Using data to predict future trends
  • How to embed employee experience across a business 

Alex Nelson, Senior Colleague Experience Manager, HR, Marks and Spencer Plc

16:10 Questions and discussion with speakers
16:20 Chair’s closing remarks and end of conference



CHAIR – Dr Amy Armstrong, Faculty and Programme Director, Hult International Business School

Amy is senior faculty at Ashridge Executive Education, part of Hult International Business School. Her teaching and research interests include personal resilience; engagement; authenticity and compassion at work. She is particularly interested in how ‘crucible’ experiences in one’s personal life, such as bereavement, illness or family breakdown, shape who we are and how we lead. She runs leadership courses across Ashridge-Hult and works with a variety of international corporate clients.

Amy is a Visiting Scholar at Aston University. She also leads the research into barriers to engagement for Engage for Success, a UK Government-led movement which is seeking to improve levels of engagement and well-being across industry.


Alex Nelson, Employee Engagement Manager, Marks and Spencer

Alex Nelson is Employee Engagement Manager for Marks and Spencer, responsible for delivery of their global employee survey and people insight. With a history of working in a range of roles on the frontline of retail and hospitality, he brings to the team an understanding of the challenges and opportunities that exist in a large retail organisation.

Currently working to develop a market leading employee insight strategy that delivers clear stories, themes and actions from employee feedback and enables M&S to make sure it is looking after all their employees, no matter their background or the challenges they face. Alex holds a Bachelor’s degree in History and Politics, is a keen cyclist and record collector.


Faran Johnson, Managing Director, Engage for Success

Faran Johnson is a highly experienced change and transformation professional who has recently been appointed as the Managing Director of Engage for Success, formed to promote employee engagement as a better way to work that benefits individual employees, teams, whole organisations and the country. Her 30 year career spans both the private and the public sectors, operating in senior line, consulting and Board roles across Private Equity, Financial Services, Entertainment, Retail and Media organisations.

She specialises in both large-scale workforce and HR function transformation, from strategy design through to execution; from behavioural, cultural and leadership change to improving organisational performance.


Christopher Coburn, Global Head of Internal Communication, Xe

Christopher has spent more than ten years connecting people to each other and their business through great internal communication and engagement, mainly within the John Lewis Partnership but the past few months with Xe.

He has also clocked up more than 15 years’ experience as a line manager and even tried his hand in a non-executive director role. Chris is currently studying for a Masters in Internal Communication management, of which employee engagement is a large part.

Phil Pringle, Head of Insight and Engagement, Whitbread Group Plc

Phil has more than 12 years’ experience working in the field of employee engagement research and people insight. Phil is focused on enhancing Whitbread’s ability to understand employee attraction, engagement and retention through data integration and analytics.

Aimée Badcock, Head of HR, Personal Health, Philips UKI

Aimée joined Philips in early 2014 and during this time has worked across the consumer and healthcare businesses focusing on employee engagement, talent management, organisational design and retention.

Aimée has over 15 years generalist experience gained across many different sectors supporting leaders meet challenging business goals, in an ever changing environment. However, her real passion lies in empowering employees to reach their full potential and drive their career through fostering a learning culture that supports employability, engagement and retention. 

Kerry Freeman, Head of Culture, RBS

Opt In Image
Sign up for our weekly HR newsletter
Keep up-to-date with our HR experts and event news

Book here – Secure your tickers today!

  1. Enter the number of tickets* you need below.
  2. Complete the delegate detail fields that appear.
  3. Click ‘Add to Cart’ and in the new screen add discount coupon codes if you have any.
  4. Go to the checkout to pay or arrange for an invoice.

*Please note these prices are for in house HR practitioners. Suppliers who are interested in attending should contact our sales team on 020 7231 5100 or via this form for more information.


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
Tickets are no longer available


Thursday, 28 March 2019
9:00 am - 4:30 pm
£449.00 – £499.00
Event Categories:


Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom
+ Google Map


Symposium Events
020 7231 5100