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Business and HR Process Design
Thursday, 4 February 2016 @ 9:30 am - 4:00 pm£399.00
Business process design is a skill which is rarely taught to HR professionals. This is a shame as business process design is the fundamental building block of good organisation design. Understanding how effective processes can be created allows HR to facilitate the development of better processes with their business teams, and also enables HR to improve its own processes.
This seminar provides a methodology for business process design and gives participants experience in applying the methodology to one or more of their organisations.
Trainer, Jon Ingham, introduces this course...
Three key things you will learn on this course:
- Understand how process design involves a lot more than just process mapping
- Understand the differences in process design, improvement and re-engineering
- Have gained experience in the different stages of process design eg seting objectives, to be / from analysis, process mapping, RACI, competency requirements, measures and targets, links to organisation design
Who should attend:
- Director, VP or manager of HR, learning, and organisation development
- HR business partner, or and other HR professional, wanting to contribute more broadly to organisational effectiveness
- HR professional needing to improve the efficiency and effectiveness of HR processes
- Business leader, with responsibility for the effectiveness of your own organisation
Registration and Coffee
Welcome, Introductions and Objectives for the day
Processes as the Basis for Organisation Design
Process Design Methodology
Lunch and Discussion
Practice in Process Design
Newer Trends in Business Process Design
Conclusions and Action Planning
HR Strategy Consultant
Jon is a leading specialist in strategic people management and organizational development issues. He regularly speaks and provides training in Europe, the US, the Middle East and Asia and has also lectured on strategic management, change management and human resources on executive MBA courses across Europe.
He is the author of Strategic HCM: Creating value through people (2006) and is currently completing a second book called Social advantage. He also posts regularly to blogs with these same titles and has recently been recognized as the top global online influencer in talent management.
Before working with Symposium, Jon served as Director of Human Capital Consulting, Europe for Buck Consultants / ACS, as Head of HR Consulting for Penna and as International HR Director for Ernst & Young after working as an IT and change management consultant for Andersen Consulting. Jon delivers a number of Symposium training workshops on HR issues such as business partnering, workforce planning, business and HR process design, organizational design and development and HR innovation.
Jon has a BA in Psychology, a Masters in Engineering and an MBA. He is a Fellow of the Chartered Institute of Personnel and Development (CIPD).