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Apprentices and School Leavers Conference 2016

Tuesday, 6 December 2016 @ 9:00 am - 4:30 pm

£349.00 – £399.00

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Hilton Hotel, Canary Wharf, London

Apprentices and School Leavers Conference 2016 79768 DD
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Apprenticeship Programs and school leavers have proven to make a positive impact on the productivity, diversity and skills development in an organisation. It is most topical Apprenticesin today’s current climate with the ever growing skills shortage and more recently the introduction of the National Apprenticeship Levy.

This Forum provides insight to how you can attract, develop and retain the brightest talent to build a strong talent pipeline for the future.  It will also provide you with insights to the strategic and practical know-how to designing and delivering a successful Apprenticeship programme within your organisation.

You will hear case studies from organisations who have successfully developed and implemented Apprenticeship Programs. You will learn about their challenges and the strategies and tools they developed to overcome them.

The event will provide you an opportunity to share your own organisational challenges and thoughts through a knowledge share networking session.

What will this event will do for you? You will:

  • Gain insight to the education and political landscape for apprenticeship programmes
  • Understand the fundamentals of developing a thorough programme that successfully attracts, develops and retains apprentices
  • Gain insight to the process and potential challenges of developing apprenticeship standards
  • Learn to develop apprenticeship programmes within SMEs that allow for continuous development and growth
  • Understand different approaches to attracting, recruiting and assessing apprentices and school leavers
  • Learn how to ensure longevity or reinvigorate apprenticeship programs

Who should attend:

  • HR Directors / Managers / Business Partners
  • Heads of Talent and Talent Managers
  • Early Careers Recruitment Managers
  • Recruitment Managers
  • Learning and Development Heads / Managers


Who should attend:

  • HR Directors / Managers / Business Partners
  • Heads of Talent and Talent Managers
  • Early Careers Recruitment Managers
  • Learning and Development Heads / Managers


Conference Attendee Questions

Will I get the event presentations?


Download detailed instructions here.

For environmental reasons, we do not print conference presentations.  They become available as a download in your account on this site, shortly before the event.

When your order is completed online, an account it automatically created for you.

Please remember the account login and password you created during the event registration process.  You will need this to access the presentations.

The event presentations are added to this account shortly before the seminar and can then be downloaded. We will notify you when they are available.



In order for people to get the presentations they have to download them from an account on this website. 

If you made the booking, you can download them for your colleague as you already have an account – or they can create their own account.

To create an account, the attendee will need to purchase the documentation directly from the site.  Don’t worry – we will email them a “Coupon Code” to input which makes the purchase free of charge. 

Normally we email all attendees to notify them when the documentation is available online about one week before the event.  We include account set up instructions and the Coupon Code with that email. 



You can find the LOST PASSWORD screen under “MY ACCOUNT” on the top menu of our site or by clicking HERE.


What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.


I am a supplier or consultant, can I attend?

Sorry, but suppliers may not attend as delegates.

We do allow a strictly limited number of suppliers to exhibit.  Further exhibitor information can be found here or by calling our sales team on 020 7231 5100.

How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.



LG_cut-e_c-150x150 cut-e

cut-e is a world leader in the design and implementation of online psychometric assessments and related talent solutions. Assessing over 7 million people per year with tools in 40 languages and offices in 33 countries around the world cut-e helps many of the world’s most successful organisations to select and develop the best talent. Organisations such as Dell, Emirates, Rolls Royce, Aer Lingus, O2 Telefonica and Burger King all trust cut-e to help them hire and develop the best people for their organisations.

BPP Professional Apprenticeships

Expert business, finance and law apprenticeship training and support from one of Europe’s largest specialist professional education providers.

Aligned to industry recognised professional qualifications with clear progression paths to full professional or postgraduate qualifications, BPP work with employers to create and deliver bespoke apprenticeship and school leaver programmes tailored to individual business needs to recruit and develop the professionals of tomorrow.


GTI Recruiting Solutions GTI Recruiting Solutions

GTI Recruiting Solutions is one of the world’s leading student and graduate outsourcing recruitment specialists.

We bring the latest ideas, innovation and best practice to our clients’ campaigns, allowing them to recruit the best fit talent for their organisations. We focus on building long standing relationships with a small number of clients, achieved only by delivering proven, measurable results providing real benefits to all stakeholders within their businesses.


Capp Logo CAPP & CO Ltd

Using our pioneering strengths-based assessment techniques and recruitment solutions, organisations around the world are hiring candidates that are a perfect fit for their business – seeing new hires settle in quicker, perform better in their roles and be more productive over time.

Our early career solutions from attraction through to induction have helped organisations including EY, Nestle, BT and Lloyds Banking Group to attract, select, develop and retain the very best candidates.


Milkround logo Milkround

Milkround is your graduate career resource with hundreds of internships, placements, graduate jobs and schemes. Start your job search here, or use our advice pages to research careers and help with your decision making.

We’re committed to giving students and graduates career confidence, and that means conquering fears of finding, applying and making that first step on the career ladder. With Milkround you get direct access to employers.


kf-logos-compiled-14 Korn Ferry

Korn Ferry is the preeminent global people and organisational advisory firm. They help leaders, organisations and societies succeed by releasing the full power and potential of people. Their nearly 7,000 colleagues deliver services through Korn Ferry’s Executive Search, Hay Group and Futurestep divisions.





If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site or contact our sales team at sales@symposium-events.co.uk or 020 7231 5100.


Our thought leaders 2016

This event includes speakers from…

  • Nielsen
  • Babcock International
  • Cristal
  • Ginger Nut Media
  • Fletchers Solicitors
  • Client


 09:00 Coffee and Registration
09:30 Chair’s opening remarks – Zeena Cala, Head of Employer Development, Skills Funding Agency
 09:45 Apprenticeship design and delivery fundamentals

  • Understanding the fundamentals of Apprenticeship programme design
  • Key contributors to apprenticeship programme delivery success
  • Considerations and best practice in operationalising apprenticeship programmes

Emma O’Dell, Head of Financial Services Apprenticeships and Strategic Partnerships, BPP Professional Education

10:10 A case study of best practice – an embedded approach to apprenticeship programmes

  • Establishing frameworks that attract, develop, support and retain apprentices and trainees
  • The balance of learning through theory, on the job and exploration
  • Experiential rotations to enable greater business acumen
  • The importance of communication, engagement and support

Jaime Silvester, Commercial Director, Nielsen

 10:35 Strength based recruitment and assessment

  • Introduction to strengths based recruitment
  • Design of innovative recruitment solutions for civil service cyber-security apprentices (including bespoke apprentice recruitment tools)
  • Civil service campaign results including significant impact on diversity statistics and candidate experience

Alex Linley, CEO, CAPP Jake McClure, Head of Apprenticeships – Civil Service, Cabinet Office

11:00 Questions and discussion with speakers
 11:10 Refreshments and networking
 11:30 Communicating, engaging and attracting students through innovative tools

  • Data-driven student attraction: how can you use research to reach school students?
  • Hard to reach hires: finding future female tech professionals and future female engineers
  • Discoursing digitally: communicating with school students in 2017

Hannah Harrison, Director, GTI Recruiting Solutions David Palmer, UK Research Manager, Trendence (Group GTI)

 11:55 Panel discussion: Measuring the value of an apprenticeship programme

  • Measuring the contribution of apprentices and school leavers to profitability and productivity
  • Apprentices and school leavers in comparison to graduates
  • Contributions to long term succession and workforce planning
10:10 Questions and discussion with speaker
 12:30 Lunch and networking
13:30 Knowledge share networking sessionroundtable discussions with your peers to share solutions to your key apprenticeship and school leaver program design, delivery and recruitment challenges 
 14:00 The Science Industry Apprenticeship Consortium – a collaborative approach to make the apprenticeship changes work for employers

  • Working with similar companies to create a joint training programme
  • Using the move to Apprenticeship Standards to improve the training content
  • Potential development of future standards for our industry

Lorraine Barben, Human Factors and Competence Superintendent, Cristal Pigments

14:00 Breaking the Law’

  • Breaking & Entering – breaking away from the traditional approach to Apprenticeships
  • Crime doesn’t pay – the value that Apprentices can add to your business, and you get paid for it!
  • Beat the rap – get ahead of the competition in securing future talent

Sara Duxbury, Head of People, Fletchers Solicitor

 14:25 Creating a sustainable Apprentice programme within a small to medium enterprise

  • Embedding continuous training and development with limited resources
  • Enabling continuous growth for the apprentice and business
  • Creating development pathways for apprentices within a SME

Phil Warnock, Founder, Ginger Nut Media

 14:25 Beyond technical skills – Developing resilience, leadership and accountability

  • Incorporating the development of behavioural based skills within the apprenticeship framework
  • Instilling the Growth Mindset of ownership, accountability, resilience and leadership in apprentices through non-traditional means of T&D
  • Providing Apprentices with opportunities for meaningful input and to drive change

Ben Elmer-White, Learning and Development Manager, Babcock International Group

14:50 Questions and discussion with speakers 14:50 Questions and discussion with speakers
 15:00 Refreshments and networking
 15:20 The Sorcery of Apprenticeships – Learning Points from World-class Apprentice Hiring Programmes

  • What leading organisations do to attract and select talent for their Apprenticeships
  • Current and future trends in Apprentice talent acquisition
  • Questions you can ask yourself about your own process/programme

Howard Grosvenor, Director of Professional Services, cut-e

 15:45 Ensuring longevity and reinvigorating apprenticeship programmes

  • Ensuring continuous development and review of apprenticeship programmes
  • Developing new routes of progression and improvement
  • The importance of 360 feedback and open communication

Phillip Paige, VP – Junior Talent Pipeline Manager (Schools & College), JP Morgan

16:10 Questions and discussion with speakers
16:20 Chair’s closing remarks and end of conference



CHAIR – Zeena Çala, Head of Account Management, Skills Funding Agency

Zeena Çala heads up a team of National Account Managers who operate throughout London and the South East area mirroring the National Apprenticeship Service available across England to assist large employers that need direct assistance to develop and grow their apprenticeship programmes.

Zeena joined the original National Apprenticeship Service as an Employer Services Director in March 2009 after working in a host of workforce development related roles in the Learning and Skills Council.

She began her career working in the private sector for a Life Assurance company in the 80’s and recognises that effective customer service is paramount to meeting employer demands and that we must invest in our workforce if we are to move industry forward.

She has a passion for working with employers and seeing the benefits Apprentices bring to people and employers.


Emma O’Dell, Head of Financial Services Apprenticeships and Strategic Partnerships, BPP Professional Education

Starting out on the Graduate Leadership Programme at Barclays, Emma worked her way up through various HR roles including recruitment, learning and development and talent management before specialising in Graduates.After setting up the Corporate Banking graduate programme there, Emma left the world of Banking to become the Head of Graduate Recruitment and Development at Taylor Wessing Law Firm, responsible for the management of their trainee solicitor programmes. After navigating through the recession, Emma decided to return to the Financial Services sector as the Early Career Head of Programmes at RBS, responsible for the programme management function for all RBS Group graduate and apprenticeship schemes (from the point of induction to roll off). Now at BPP, Emma’s role as Head of Financial Services Apprenticeships and Strategic Partnerships is to work with key clients, supporting them to develop their early career strategies and design and deliver apprenticeship programmes that are aligned to their business needs.


Alex Linley, CEO, Capp

Alex Linley is CEO of Capp, the strengths experts, focused on better assessment to identify talent and improve diversity and inclusion outcomes.Alex launched strengths-based recruitment in 2005 and since then Capp have developed this into a range of innovative products and solutions for millions of candidates and hundreds of clients, winning numerous awards as a result. Alex’s particular passion is matching the right people to the right roles, which inspired the Jobmi recruitment platform (www.jobmi.com), developed with improving social mobility at its core.In his previous academic career, Alex published over 150 papers and 8 books, including The Strengths Book. Alex holds a PhD in Psychology from the University of Warwick, is a Chartered Director and Fellow of the Institute of Directors, and is Visiting Professor in Psychology at Bucks New University.


Jake McClure, Head of Apprenticeships – Civil Service, Cabinet Office

Jake is Head of Apprenticeships – Civil Service for the Cabinet Office. He leads the development and delivery of infrastructure and incentives to create 3mil new apprenticeship roles in the UK and 40,000 in the Civil Service, working across 30 separate and autonomous government departments to ensure the legislative target is met. Before this, he headed talent and capability for operations in the Civil Service where he led on design, development and delivery of a core curriculum, a suite of qualifications, a pioneering apprenticeship programme and talent management for front-line members of the public sector. He also helped establish the Foreign and Commonwealth Office’s Diplomatic Academy. Prior to these roles, he worked as an inspector for the Chief Inspector of Borders and Immigration, on Criminal Justice legislation and implementation in Northern Ireland, offender management in England and as an educational consultant for the British Council in Poland, Malaysia, Mongolia, Afghanistan, Senegal and Vietnam.

Jaime Silvester, Commercial Director, Nielsen

Jaime Silvester is a senior commercial leader within Market Research for the FMCG industry.Local to the Oxfordshire area, Jaime entered the commercial world with an A Level and a BTEC, choosing to grow her career through experience and opportunity rather than the traditional University route.Having worked at Nielsen for the last 16 years, Jaime has held a number of roles, within Client Consulting, Sales and New Business Management, Client Business Partnering and Commercial Training, the latter enabling her to combine her zest for developing new and diverse talent initiatives with the opportunities that a global leader in business can offer.Outside of the corporate environment, Jaime is currently spending most of her time developing her diplomacy and endurance skills as she tries to teach both her daughter to drive, and her hyperactive Pug to stop chasing pigeons.


Lorraine Braben, Human Factors and Competence Superintendent, Cristal Pigments UK

Lorraine Braben is the Human Factors and Competence Superintendent at Cristal Pigments UK Ltd, where she manages the training, development and competence programmes for the UK site, as well as providing the lead for the Human Factors agenda in the Process Safety Management systemLorraine worked for many years as a chartered Chemical Engineer before becoming a qualified HR professional. She led the introduction of Human Factors on site, developing and delivering training in a wide range of topics within this subject area. Since taking on her current L&D management position, Lorraine has been involved in the management of the apprenticeship programmes, leading recruitment, monitoring and review processes with individual apprentices.


David Palmer, UK Research Manager, Trendence UK (Group GTI)

David Palmer is the UK Research Manager at Trendence UK, a specialist market research company that focuses on helping organisations to effectively reach and recruit university and school students. Prior to joining Trendence UK in 2013, David read English at Exeter College, Oxford.



Target Jobs Staff Photos March 2015 Hannah Harrison, Business Director, GTI Recruiting Solutions

Hannah is the Business Director of GTI Recruiting Solutions and has overall responsibility for the delivery of all early careers recruitment campaigns at GTI, working with a range of organisations recruiting apprentices and school leavers across a wide variety of sectors.  Hannah previously worked for GTI as an account manager from 2003-2007 before taking up a role leading Graduate Recruitment at the Financial Services Authority (FSA). During her five years at the regulator Hannah was responsible for the FSA’s marketing strategy and delivery, selection design and execution, and programme management of the FSA’s early careers development programme, specialist schemes, and undergraduate and MBA intern programmes.

GTI Logo


 howard-g Howard Grosvenor,Director of Professional Services, cut-e UK.

Howard Grosvenor is the Director of Professional Services for cut-e UK. He develops the infrastructure for a skilled, pragmatic and professional consulting team, ensuring projects are delivered to the highest standards of professional practice. Some of his recent projects include: the design and implementation of an online assessment process for a national retail group, including an evaluation of the return on investment of using assessment tools; a business research project to understand key drivers of sales success in a pan-European technology company; assessment process design for a national property development and investment company; and the re-accreditation of cut-e client training packages to new European professional standards.


phil-warnock Phil Warnock, Managing Director, Ginger Nut Media

Phil is the founder and MD of Ginger Nut which has grown to 30 or so staff in under 5 years never having made a loss. He puts a great deal of the business’ success in the marketing arena down to his investment in apprenticeships within Ginger Nut and they have been responsible for assisting the business to launch into two new areas web design and now apprenticship training.

Phil has personally hired almost 30 apprentices within the last few years with three departments at Ginger Nut now lead by former apprentices. Phil passionately cares about giving people opportunity and is Chair ambassador for the South East Local Ambassador Network for the National Apprenticeship scheme.

Alongside his experience as an award winning employer of apprenticeships, Ginger Nut have won many awards including best New SME at the NAS awards 2014 and Best Level of support at All About School Leavers beating many large blue chips. Phil has a unique perspective as an SME employer and now as a training provider after the launch of Ginger Nut Training.


Sara-Duxbury_150x150 Sara Duxbury, Head of People, Fetchers Solicitors

As Head of People at Fletchers Solicitors, a Sunday Times Top 100 employer, Sara is responsible for defining and implementing the talent, training and HR strategy.

A qualified psychologist and executive coach, with an extensive retail background; Sara is a people person through and through. She has revolutionised the way Fletchers deals with HR and recruitment.

Out of work, Sara can often be found shoe shopping and is an avid Newcastle United supporter, showing she isn’t quite perfect.


ben-elmer-white Ben Elmer-White, Learning and Development Manager, Babock International Group

Ben Elmer-White joined Babcock International at HMNB Clyde in April 2013, where he has driven major change in Learning & Development, Early Careers, Competence and Career Frameworks, and Behavioural Change.

Prior to joining Babock International, Ben held a number of senior management roles in Operations,  Sales, Learning and Development and People Management. Ben also created his own consulting company delivering customer experience, sales & service, learning & development, employee engagement, culture change, recruitment & selection, reward & recognition solutions to clients including British Gas, CSS Hong Kong –working in Asia Pacific, and TeleTech.


What are people saying?

Real words from real delegate at the 2015 event!

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Standard Rate*Per delegate399.00Most organisationsNetwork with peers Learn from experts Pdf of presentations to keepAdd to cartCharities Rate*Per delegate349.00Registered charities onlyNetwork with peers Learn from experts Pdf of presentations to keepAdd to cartDocumentation onlyPDF to download following the conference89.00Get the presentations if you can’t make the event!n/a n/a Pdf of presentations to keepAdd to cart *Please note these prices are for in house HR practitioners. Suppliers who are interested in attending should contact Tony Okbani on 020 7231 5100 for more information. Keep in touch! Join our HR events mailing list.

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Apprentices Conference 2016 - Standard Rate
NB. Rate for in-house HR professionals only. Suppliers please call Tony Okbani 020 7231 5100.
£ 399.00
Apprentices Conference 2016 - Charity Rate
NB. Rate for in-house HR professionals only. Suppliers please call Tony Okbani 020 7231 5100.
£ 349.00


Tuesday, 6 December 2016
9:00 am - 4:30 pm
£349.00 – £399.00
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Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom


Symposium Events
020 7231 5100


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