Conducting Difficult Conversations

Emotional Intelligence

The course is designed to help attendees (managers, team leaders, HR professionals, etc) understand: a) the benefits of conducting the conversation early; b) how to prepare for and structure the discussion; c) the skills which can be employed, and d) bringing closure to the discussion.

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Conducting Difficult Conversations

The course is designed to help attendees (managers, team leaders, HR professionals, etc) understand: a) the benefits of conducting the conversation early; b) how to prepare for and structure the discussion; c) the skills which can be employed, and d) bringing closure to the discussion.