When employees do not understand the brand proposition, or their responsibility in delivering the brand promise, it compromises the brands value and will have a negative impact on the organisation.
Author Archive: Paul Gray
This course examines how each interaction between brand and audience is a test of the brands strength. Learn through exercises and examples, how to communicate the brand idea at every touchpoint. Consider how each touchpoint is a realization of the brand. The course includes: culture, values, senses, environment and social events.
This seminar provides a methodology for business process design and gives participants experience in applying the methodology to one or more of their organisations.
The course is designed to help attendees (managers, team leaders, HR professionals, etc) understand: a) the benefits of conducting the conversation early; b) how to prepare for and structure the discussion; c) the skills which can be employed, and d) bringing closure to the discussion.
This course will help you communicate values that are clear and relevant to each employee at every stage of their relationship with the organisation.
Innovation is an increasingly important capability for all organisations and will be even more important once the economy improves to help businesses capture new market opportunities.
The course will cover: the initial due diligence needed by the acquiring business; what the legal implications are for staff; whether the TUPE regulations will apply and if so how to consult with staff; how to manage the transfer of staff to a new employer; and how to harmonise terms and conditions of employment.
The Investigation Skills Training programme is designed to provide attendees with an understanding, process, framework, and tool set to enable Managers to undertake such an investigation working with a proven methodology.
Attend this course to improve decision making within your business and improve the decisions you and your team are making about your people and organisational effectiveness.
The course will help participants understand the nature of conflict, the process of mediation and the skills needed to successfully mediate. Participants will learn, observe and practice the techniques of mediation.