Avoiding a culture of secrecy
Once again, the Health Service Ombudsman has found that 40% of complaints made against NHS employees are not investigated properly.
Author Archive: Kate Russell
The HR Headmistress, #employmentlaw trainer, HR advisor to business owners & HR professionals, author, speaker, green thumbed babe & whodunnits addict
Customer service. Or do we mean disservice?
All too often customer service is just the name of a department.
Workplace Snapchat
One of the most popular apps at the moment is Snapchat. It’s an app that allows you to take a photo or short video and send it to anyone on your snapchat contact list.
Quick recruiting and what to watch out for
Perhaps it was inevitable that the mobile phone app craze drifted from pure social media into the professional world.
Positive steps in recruitment
We all know that employers are under a duty not to discriminate unlawfully. So how can we take positive action to encourage people from different backgrounds to apply?
Dealing with misconduct – missing money
With many employees responsible for large quantities of company cash, how should HR deal with those who can’t resist temptation?
Who’s for tea?
HR Headmistress Kate Russell outlines her views on breaks and examines the Working Time Regulations…
A year of paternity leave anyone?
Employment law expert Kate Russell gives her verdict on Richard Branson’s leave policies at Virgin and breaks down some of the legislation.
How will employers help prevent extremism?
Kate Russell explores the potential requirement for some employers to identify would-be extremists applying for jobs and what this would mean for employers and candidates alike…
Working from home – a great opportunity that can get abused
The HR Headmistress, Kate Russell, extols the virtues of a flexible approach to working, provided you can manage it effectively to avoid abuse.