Why every company should have a Chief Happiness Officer
Every company should have a CHO – a Chief Happiness Officer. Why do companies appoint CHOs?
Author Archive: Alexander Kjerulf
Alexander is the founder and Chief Happiness Officer of Woohoo inc and one of the world’s leading experts on happiness at work. He is an author and speaker, presenting and conducting workshops on happiness at work at businesses and conferences in over 30 countries. His clients include companies like Hilton, Microsoft, LEGO, IKEA, Shell, HP and IBM.
Bad bosses – why they’re bad and what to do about them
Our brand new study of what makes people unhappy at work has a number of interesting findings but none more relevant (or discouraging) than this one.
Never measure employees on metrics they can’t control
I once worked with a large insurance company, where the claims handling employees were measured on a number of factors, including average customer wait time on the phone.
How not to let annoying people annoy you
Let’s get one thing very straight: the vast majority of people you meet at work are nice, caring and considerate.