By booking an event with Black and White Trading Ltd (trading as ‘Symposium’) you accept our Standard Booking Terms and Conditions on tab 1 below.
Webinars and eLearning materials are offered subject to the Terms set out in tab 3.
All conference fees are payable by the invoice due date or in advance of the event date, whichever is sooner. We reserve the right to refuse admission if payment is not received before the event. Fees may be paid by credit card, cheque or transfer to accompany your booking form or online, or upon of receipt of an invoice. We do not store any credit card details used for payment but you can opt to have information saved by our card processor for future use.
Confirmation of Booking
We do not accept provisional bookings and you cannot ‘reserve a place’ without incurring liability for the full payment or the cancellation charges specified in Section 3 (below). If you wish to ensure a place is available for you, you must make a confirmed booking as we cannot hold places open and it is in the nature of some venues that we have to cap attendance figures for some events.
Cancellations, Changes and Substitutions by Delegates
Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT. Cancellations at less than one month from the event date are be subject to full payment. Substitutions may be made at any date and are subject to a £100 + VAT administration fee. Non-payment or non-attendance does not constitute a cancellation. If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Changes to dates and courses are subject to a £100+VAT administration fee.
Cancellations & Rescheduling by Symposium
It is very rare for Symposium to cancel an event, but if, due to circumstances beyond our control (Acts of God, terrorism etc), this is necessary, a full refund will be offered. If the event is rescheduled for a new date customers will be advised of the date as soon as possible. If the rescheduled date is more than 30 days from the notice by Symposium, we request that customers notify us if they cannot attend no later than ten days before the revised date. Should the revised date be less than 30 days from the date of notice, we require a minimum of two days notice if the customer cannot attend. Failure to notify us will result in full payment being due. We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap 'non-refundable / no change' tickets and to check your insurance covers travel and accommodation in these circumstances. Symposium's liability is strictly limited to refund of the delegate fee.
Special Offers and Discounts
Where discounts and special offers apply these are not cumulative and only one offer can be applied to a booking. The price current at the time of booking is the price you will be charged and we cannot amend, replace or substitute your booking to take account of any subsequent special offers, discounts or reductions that may be made as part of the event marketing. Early bird discounts are only available until the advertised date. All discounts lapse if invoices are not paid within 30 days of issue date, at which point the full registration fee will be payable.
Programme & Venue Changes
It may be necessary, for reasons beyond the control of the organisers, to alter the content and timing or location of an event. Where this happens, we will endeavor to advise you of this in reasonable time. Such changes are an inevitable part of event organisation and do not constitute grounds for cancellation of a delegate booking. Notifications may be made via our website, email, telephone or letter but we cannot guarantee receipt. If you are unsure about any aspect of the event, please call us for an update.
Use of Contact Data
We may use contact data supplied when you book to contact you about other Symposium Events or allow carefully selected third party companies to let you know how you can benefit from similar offers. If you do not wish this to happen please send us your amended details using the form on our website at www.symposium-events.co.uk.
Accommodation and Other Venue Charges
Unless otherwise stated booking fees only cover attendance at each event and refreshments provided by the organiser. Accommodation, travel, telephones and other incidental charges are the responsibility of the delegate. Should Symposium be charged for any unauthorised costs incurred by delegates, these will be passed on to the delegate with the addition of an administration fee of £50 or 10%, whichever is greater.
The delegate fee entitles you to one copy of the documentation. This is normally provided in PDF format ahead of the event. Additional papers may also be handed to you on arrival at the event. Extra copies may be purchased for a small charge.
Loss of Theft of Property
Symposium accepts no liability for the loss or theft of any property belonging to delegates.
Travel Costs and Reimbursements
You are advised to take out appropriate travel insurance, as we will not accept any liability for travelling,accommodation or other expenses incurred as a consequence of a possible event cancellation or postponement.We will not accept liability for any loss, including incidental or consequential damages etc.
Terms and Conditions of use
These terms apply whether you use our site as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.
Other applicable terms
Information about us
We are a limited company registered in England and Wales and have our registered office at Unit F, 44-48 Shepherdess Walk, London, N1 7JP.
Changes to these terms
Accessing our sites
Unless otherwise stated for particular site, or any content and/or functionality on a site, our sites are made available free of charge.
We do not guarantee that our site, or any content or functionality on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
Changes to our site
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
No reliance on information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Third party resources and links in our site
Our site may contain links and other content which is published for and on behalf of, or is otherwise sponsored by, third parties. Such content is provided for information only and does not represent our views or opinions or an endorsement of any particular brand, product or service.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
We may also provide information about third party products and services, as well as the opportunity to purchase such products and services. In the event that you choose to do so, you will be taken to the relevant third party’s website in order to complete your purchase. The third party provider will have its own terms & conditions which you should read prior to using their site, or purchasing any products or services.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.
We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to our site
You may link to our site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our site must not be framed on any other site.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out above.
If you wish to make any use of content on our site other than that set out above, please contact the Symposium and please state the website it is in reference to.
User data removal
You have the right to request the deletion of your personal data by contacting us at using the form here and please state the website it is in reference to.
Limitation of our liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site;
- or use of or reliance on any content displayed on our site.
Please note that in particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation;
- or any indirect or consequential loss or damage.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked to from our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
To contact us, please email using for form here and please state the website it is in reference to.
Thank you for visiting our site.
"Access Period" means the minimum period of three months during which Individual Webinar Access Customers are entitled to access the Service in accordance with these Terms and Conditions.
"Charges" means the fees payable by Customer for the Service in accordance with Clause 6 below.
"Access Code" means the code provided by Supplier to Customer which allows Users to access the Service.
"Library" means the Auditorium or Website where, during the Access Period, a User may access and view any Webinar that they have registered for as many times as they wish.
"Customer" means any person who places an order for an Individual Webinar Access.
"Individual Webinar Access" means access for one User to view a single specified Webinar for a period of a minimum of one month.
"Service" means the provision of access over the Internet to view a Webinar by virtue of an Open Pass Subscription or Individual Webinar Access, and any related services offered by Supplier, including but not limited to transcripts, audio recordings, video recordings and Tests.
"Supplier" means Black and White Trading Limited - Unit F, 44-48 Shepherdess Walk, London, N1 7JP (Company No. 7711181) Registered in England and Wales, Registered office: Unit F, 44-48 Shepherdess Walk, London, N1 7JP.
"Test" means the multiple choice test corresponding to each Webinar if applicable.
"User" means an employee or member of Customer’s organisation entitled to access the Service in accordance with these Terms and Conditions.
"User Password" means the individual password set up by a User upon registration to the Service.
"Webinar" means a live or recorded online seminar, in audio, video or any other format made available by Supplier to be viewed by Users remotely.
"Website" means www.symposium-events.co.uk
2. Acceptance of Orders
(1) An order shall be deemed to have been accepted by Supplier on the earliest of:
(a) acceptance by Supplier of payment in cleared funds; or
(b) grant of access to the Service by Supplier; or
(c) provision by Supplier to Customer of the Access Code.
3. Access to Service
(1) Subject to these Terms and Conditions, Supplier shall provide Customers with access to the Service for the Access Period, which shall commence from:
(a) in the case of a previously recorded Webinar, on acceptance of the order by Supplier, or the date the webinar goes live online.
(b) in the case of a Webinar scheduled to take place following the acceptance of the order, the date on which the Webinar takes place.
(2) Customers shall be entitled, during the Access Period, for one individual to view the Webinar ordered and access the Library, to take any Test and to access any other content or functionality that Supplier, in their sole discretion, may offer.
(3) When placing an order the Customer will be required to register to the Service by setting up a User Password. Customer shall not disclose the User Password to any other person under any circumstances whatsoever, and it is the responsibility of Customer to ensure the confidentiality of the User Password and to notify Supplier immediately on becoming aware of any unauthorised use thereof.
(4) Supplier may suspend or terminate access to the Service during the Access Period without notice if:
(a) any Charges or other payment due hereunder are unpaid for more than fourteen days after becoming due;
(b) the Customer commits a material breach or default of any term herein and in the case of a breach capable of remedy shall have failed to remedy it within 21 days of receiving notice of it.
4. Changes to the Service
(1) Supplier reserves the right to make changes to advertised Webinars in Supplier’s sole discretion, including but not limited to the substitution of advertised speakers, the removal of Webinars and changes to the advertised dates, topics and times of Webinars. Customers will not be entitled to cancel their order or to any refunds where such changes are made to advertised Webinars, except as specified below.
(2) Customers who have purchased Individual Webinar Access shall have a right to cancel their order in the following circumstances:
(a) Where Supplier has substituted a Webinar topic Customers may cancel their order if they do not wish to view the Webinar as substituted, provided that they send this request to Supplier by email to email@example.com at least 24 hours prior to the date of the Webinar, in which case Customer will not be charged or will be credited the price on the invoice (where Customer has already paid). There will be no right to any refund or cancellation where Supplier has substituted a speaker
(b) Where a Webinar is removed from the Service, Customers may cancel their order if they have not already watched the Webinar or completed any Tests, provided that they send this request to Supplier by email to firstname.lastname@example.org during the Access Period, in which case Customer will not be charged or will be credited the price on the invoice (where Customer has already paid).
(c) Supplier will make all reasonable efforts to ensure that Webinars take place on the advertised date and time. In the event that a Webinar does not take place at the advertised date and time it will be held at an alternative date/time at Supplier’s sole discretion. Customers may cancel their order if they do not wish to view the rescheduled Webinar, provided that they send this request to Supplier by email to email@example.com within 7 days of the original scheduled date of the Webinar but not after the rescheduled date. Customer will not be charged or will be credited the price on the invoice (where Customer has already paid).
5. Charges and Payment
(1) The Charges payable shall be as set out on the Website or as otherwise agreed in writing by the parties.
(2) Where Customer does not pay the Charges in full at the time of placing an order Supplier will send an invoice or a request for payment to Customer upon acceptance of Customer's order.
(3) The Customer shall pay the Charges and any additional sums which are agreed between the Supplier and the Customer in full in cash or cleared funds within fifteen (15) days of the date of invoice, or immediately upon receipt of a request for payment, as the case may be.
(4) Unless otherwise stated, all Charges made are exclusive of any applicable value added tax levied at the prevailing rate from time to time.
(5) Where the Customer intends to pay the Charges by debit or credit card, the Customer hereby authorises the Supplier to debit the said card with the sums due.
(6) We do not store credit card details for any transaction made by the card.
(7) Accounts are by application to the Supplier, and are at the Supplier’s sole discretion.
(8) All Telecoms charges incurred in the use of the Service are the responsibility of Customer.
6. Cancellation of Orders
(1) Customers may cancel an order to view a live Webinar by notifying Supplier by email to firstname.lastname@example.org, such notice to be received by Supplier at least 7 days before the Webinar of the scheduled broadcast date. For the avoidance of doubt, cancellations will not be permitted where Customer has placed an order to view a live Webinar within 7 days of the scheduled broadcast date, or if Customer has placed an order to view a recorded Webinar whether viewed in whole or in part or not viewed.
(2) Subject to Customer complying with Clause 6(1) above, Customer will not be charged for the order or will be credited the price on the invoice (where Customer has already paid) and Supplier will charge a £20 administration fee (exclusive of VAT at the prevailing rate).
(3) This Clause 6 does not affect any right of cancellation under Clause 4 above.
(1) All rights, title and interest in the Website, Webinars, audio and visual recordings and transcripts in all languages, formats and media throughout the World, including all copyrights, are and will continue to be the property of Supplier or its licensors or trainers, as the case may be.
(2) Customer shall promptly inform Supplier if Customer becomes aware of any unauthorised use of the Service or of the Service content, any actual, threatened, or suspected infringement of any intellectual property of Supplier or its licensors which comes to Customer's notice, and any claim by any third party coming to its notice that the Service infringes the intellectual property or other rights of any other person.
8. Disclaimer of Warranties and Limitation of Liability
(1) Except as specifically provided in these Terms and Conditions, the Service is provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of performance, fitness for a particular purpose, accuracy, omissions, completeness, currentness and delays. It is the responsibility of Customer and/or Users to ensure that content is relevant for their training needs.
(2) Some systems/software may not be capable of supporting the Service and Customer acknowledges (a) that it has made appropriate investigations into the necessary systems/software required to support Customer’s use of the Service and (b) that performance of the Service may vary with equipment and telecommunications links with which it is used. Supplier is not liable if Customer cannot view the Webinars due to firewalls, other hardware or software issues, or failure of any software and/or technology used by Customer. [TBC - Supplier provides a free of charge demonstration Webinar on the Website, and it is Customer’s responsibility to check that the technology used by the Service works on Customer’s systems.]
(3) Supplier shall not be liable in contract, tort, delict or otherwise for any loss of whatsoever kind howsoever arising suffered in connection with the Service (whether or not caused by the negligence of Supplier).
(4) Supplier shall not be liable in contract, tort, delict or otherwise for any loss of revenue business, anticipated savings or profits, loss of goodwill or data or for any indirect or consequential loss whatsoever, howsoever arising suffered in connection with the Service (whether or not caused by the negligence of Supplier).
(5) Customer shall accept sole responsibility for the use of the Service by any User and Customer shall hold Supplier harmless and fully indemnified against any claims, costs, damages, loss and liabilities arising out of any such use.
(6) Customer's exclusive remedy and Supplier's entire liability if any, for any claim(s) for damages relating to the Service made against it, whether based in contract or negligence, shall be limited to the proportion of the Charges paid by Customer relative to the specific Webinar which is the basis of the claim(s) during the 12 month period preceding the event giving rise to such claim.
(7) None of these Terms and Conditions shall operate to exclude or restrict liability for fraud or for death or personal injury resulting from the negligence of Supplier or the appointed agents or employees of Supplier whilst acting in the course of their employment.
(8) Except for claims relating to the Charges or improper use of the Service, no claim regardless of form which in any way arises out of these terms and conditions or the use of, or inability to use, the Service, or Webinars may be made, nor action based upon such claim brought, by either party more than one year after the basis for the claim becomes known to the party desiring to assert it.
9. Data Protection
(1) Supplier warrants that any personal data collected by Supplier will be kept confidential and used only for the purposes of providing the Service (except as stated in Section 4 Data Privacy) and in accordance with any marketing consents given in relation to the Service and that Supplier will process any such personal data in accordance with the provisions of the Data Protection Act 1998. Contact data may be passed to event partners, such as webinar sponsors although Customers may opt to exclude themselves from such arrangement by emailing email@example.com.
(2) Supplier warrants that it has in place appropriate technological and organisational measures to protect against unauthorised or unlawful processing, and accidental loss, destruction or damage to Customer's personal data collected by Supplier in the provision of the Service.
(1) Customer agrees that Supplier may monitor and record details of Customer's and Users' use of the Service, including but not limited to the number of computers and IP addresses accessing the Service and details of and Tests or Surveys completed by Users, and use such details for the purpose of reporting to accrediting bodies and for general management of the Service including but not limited to setting prices.
(2) Neither party may assign or otherwise transfer any rights or obligations under these Terms and Conditions without the prior written consent of the other, except that Supplier may assign rights and obligations to any company which is an Associated Company of Black and White Trading Ltd. For the purposes of these Terms and Conditions "Associated Company" shall have the meaning attributed to that term in section 449 of the Corporation Tax Act 2010, as amended.
(3) Except as otherwise provided, all notices must be given in writing to the Supplier at: Unit F, 44-48 Shepherdess Walk, London, N1 7JP or emailed to firstname.lastname@example.org and to the Customer at the address provided when placing their order.
(4) These Terms and Conditions will be governed by English Law and the English courts will have exclusive jurisdiction over any disputes arising under them.
(5) Where Customer is a body other than an individual the person signing or otherwise placing an order represents that he or she is authorised by Customer to sign it for and on behalf of Customer and to bind Customer.
(6) Should any provision of these Terms and Conditions be held to be void, invalid, unenforceable or illegal by a court, the validity and enforceability of the other provisions will not be affected thereby.
(7) Failure of any party to enforce any provision of these Terms and Conditions will not constitute or be construed as a waiver of such provision or of the right to enforce such provision.
(8) Supplier shall not be responsible for any delay or failure to fulfill any of its obligations under these Terms and Conditions nor be liable for any loss or damage suffered or incurred by Customer by any Act of God, war, government or parliamentary restriction, import or export regulation, strike, lock out, trade dispute, fire, theft, flooding, breakdown of plant or premises, late or non delivery of any supplies or any other cause whatsoever beyond the control of Supplier.
(9) The headings and captions contained in these Terms and Conditions are inserted for convenience only and do not constitute a part of the Terms and Conditions.
[tab:4. Data Privacy]
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, newsletter and product preferences or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Help remember and process the items in the shopping cart.
Understand and save user's preferences for future visits.
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.
However, you can still place orders .
Third Party Disclosure
Do we disclose the information we collect to Third Parties?
We may sell, trade, or otherwise transfer to outside parties your name, address, city, town, any form or online contact identifier email, name of chat account etc., phone number.
We engage in this practice because: List rental and list swaps are a service we occasionally provide to carefully selected third parties who may be of interest to our contacts.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
Remarketing with Google AdSense
Google Display Network Impression Reporting
Demographics and Interests Reporting
DoubleClick Platform Integration
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page.
Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
Children Online Privacy Protection
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. CAN SPAM is American legislation, but in accordance with it's principles, we state the following...
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders
We may also send you additional information related to your product and/or service.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
We agree to the following:
NOT use false, or misleading subjects or email addresses
Identify the message as an advertisement in some reasonable way
Include the physical address of our business or site headquarters
Monitor third party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly
Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at
Follow the instructions at the bottom of each email.
Contact us via the contact page on this site and we will promptly remove you from ALL correspondence.
Black and White Trading Ltd (t/a Symposium Events)
London, N1 7JP
Last Edited on 2015-08-25
Black and White Trading Limited (BWTL) are the owners of Symposium. ('We' or 'BWTL') are committed to protecting and respecting your privacy.
Our website address is: https://www.symposium.co.uk.
This policy (and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
BWTL is the Data Controller and also acts as a Data Processor for GDPR.
Basis for Processing Data
Consent: Where you supply your data to us by purchasing a product, completing an opt-in form, joining a mailing list or similar activity then we will ask you to consent to us processing your data.
Legitimate Interest: In circumstances where consent is not used, we may process data on the basis of 'Legitimate Interest'. We process your personal information for carefully considered and specific purposes which are in our interests and enable us to enhance the services we provide, but which we believe also benefit you, our customers or users. This will usually be in the form of email updates and newsletters which may be issued in print or digitally via an email, information on our Awards and events or provision of products and other services from BWTL and it's sub-brands such as Symposium and HRreview.
In all our communications by email or in print we will offer you the right to ‘Opt Out’ of receiving further communications.
You have the right to object to this processing of your data, but please bear in mind that this may affect our ability to carry out tasks for your benefit. If you object to this processing of your data, then please ‘Opt Out’ to a communication or request that your data is deleted by emailing
Information we may collect
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on our site, using social media logins and/or other plugins, or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, subscribe to a newsletter or service, order products or services, upload content, and/or participate in discussion boards or other social media functions on our site. The information you give us may include (but is not necessarily limited to):
your personal name and address;
your business name and address;
your email address;
your phone number;
your financial and credit card information; and/or
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information we collect about you. Each time you visit our site or interact with the emails we send to you, we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, operating system and platform;
information about your visit, including the URL clickstream to, through and from our site (including date and time); pages, resources and/or products you viewed or searched for; page response times, errors, length of visits to certain pages, page interaction, and methods used to browse away from the page;
information about your interaction with our emails, including whether you have opened the email, the number of times the email is accessed, and your interaction with email content including the links you have clicked.
Information we receive from other sources. We may receive information about you if you use any of the other websites we or any of our group companies operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
How do we collect information?
We obtain personal information from you when you use our websites, enquire about our activities or services, send or receive an email, or otherwise provide us with personal information.
We may record telephone calls and emails for quality assurance purposes.
We may collect information that is available in the public domain, for example: newspaper or online media items, publicly available posts on LinkedIn or social media or Companies House listings.
We collect information at our events, for example, from registration forms, feedback forms.
We may also collect technical information relating to your use of our website, including your browser type or the Internet Protocol (IP) address used to connect your computer to the internet.
We also gather general information about the use of our website, such as which pages users visit most often and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in emails. We may use this information to personalise the way our website is presented when users visit, to make improvements to our website and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our website.
Uses made of the information
We use information held about you in the following ways (the following lists are not exhaustive):
Information you give to us. We will use this information:
to enable you to access the content and functions available via the site, provide you with any products and services you request, and carry out our obligations arising from any contracts entered into between you and us;
to provide you with information about other resources, materials, goods and services we offer that are similar to those that you have already accessed, purchased or enquired about;
to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are a new user, and where we permit selected third parties to use your data, we (or they) will contact you only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick, or untick, the relevant box situated on the form on which we collect your data (i.e the account registration form);
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you. We will use this information:
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site;
to allow you to participate in interactive features, when you choose to do so;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about content, goods or services that may interest you or them.
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Data is transferred to a database server located in our office, where it may be integrated with other information we hold on users to provide a central repository and back up of all our contact data.
We keep your information for no longer than is necessary. We will retain your information for any period required by law, for example for compliance with HMRC requirements. Where we are not under a legal obligation to retain your information, we will determine what is necessary by reference to the lawful basis for processing set out above and our legitimate interests.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may also share your information (including personal data) with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. This includes (but is not limited to) the following suppliers:
Communigator, a supplier which provides us with a cloud-based email system to enable us to provide you with customised newsletters and updates.
Third parties (such as advertisers and sponsors) on whose behalf we have conducted surveys, competitions, promotions, events and other activities which you have chosen to take part in.
Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
In the event that we sell or buy any business or assets, the prospective seller or buyer of such business or assets.
Third parties who purchase lists and data from us. We occasionally lease data to carefully selected partners we believe offer services and products relevant to contacts on our database.
Where we store your personal data
All information you provide to us is stored on our secure servers, websites and email system. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You may ask us, or we may ask you, to rectify information that you or we think is inaccurate, and you may also ask us to remove information which is inaccurate or to complete information which is incomplete (‘right to rectification’). If you inform us that your personal data is inaccurate, we will correct our records.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided us with changes, for example, if you change your email address, name or payment details, please let us know using the contact details at the end of this policy.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking (or omitting to check) certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com and please state the site it is in reference to.
You have a right to obtain your personal data from us and reuse it for your own purposes, without hindering the usability of the data (‘right of portability’). This right does not apply where processing is necessary for the performance of a task carried out in the public interest or in the exercise of authority vested in us.
You have a right to ask for your data to be erased where it is no longer necessary for us to continue holding or processing your personal data and you may withdraw your consent. (often referred to as the ‘right to be forgotten’). This right is not absolute, as we may need to continue processing this information, for example, to comply with our legal obligations, or for reasons of public interest. You should note that we are entitled to and reserve the right to retain your data for statistical purposes.
You have a right to ask us to restrict our processing of your information (‘right to restriction’) if:
you do not think it is accurate and we need to verify whether it is accurate
the processing is unlawful and you ask us to restrict its use instead of erasing it
we no longer need the information for the purpose of processing, but you need it to establish or defend legal claims
you have objected to processing of your information being necessary for the performance of a task carried out in the public interest, or for the purposes of our legitimate interests. The restriction would apply while we review your rights and our legitimate interests.
If you exercise your right to restrict processing, we would still need to process your information for the purpose of exercising or defending legal claims, protecting the rights of another person or for public interest reasons. You have a right to prevent us from processing your personal information for marketing purposes.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Automated Decision Making and Profiling
We do not use any automated decision making proceedures. We may use your data to profile you for marketing purposes, for example, to target relevant information for you based on your job title, location, company or industry sector.
To prevent data breaches our websites provide administrator access to only a limited number of employees and contractors. In the unlikely event of a data breach we will notify you by email of the breach.
Access to information
You can request to receive a file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Contact us at firstname.lastname@example.org and please state the site it is in reference to.
A cookie is a small text file written to your hard drive that contains information about your account and use of this site. Cookies do not contain any personal information about users. Cookies enable us to collect useful information and to improve your experience when accessing and using our site.
We use this this service to improve your experience across the sites. The cookies we use on our site include:
This service runs in the background and drops one or more cookies to your computer, or handheld device. It helps us measure how you interact with our websites content by tracking your user journey and site interactions. The cookies store non-identifiable information about your browsing history, we use this data to analyse patterns and trends to help improve your experience.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
The data Google Analytics stores about you:
Non-identifiable data such as, visits, pages views, time on site, and the journey you take through the site. For more details on Google Analytics please visit their website http://www.google.com/analytics/
If you wish to restrict or block the cookies which are set by our site, you can do this through your browser settings. The “help” function within your browser should provide information about this. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
This online service (the Service) is provided by Black and White Trading Ltd. By using the Service you accept these terms and conditions which apply to use of the Service and the materials and information it contains (Materials).
Black and White Trading Ltd grants you a non-exclusive licence to access and use the materials for your personal purposes. You may not reproduce or distribute any part of the content for commercial purposes. Copyright, database rights and all other intellectual property rights comprised in or relating to the Service and Materials belong to Black and White Trading Ltd and its licensors.
Black and White Trading Ltd may at any time make alterations to or withdraw the service or any part of it. Black and White Trading Limited excludes all warranties, express or implied relating to the service. This includes, but is not limited to, any implied warranty that the information it contains is accurate or up-to-date or is suitable for any particular purpose.
Black and White Trading Limited shall not be liable for any loss or damage suffered as the result of the use of this the Service. These terms and conditions shall be interpreted in accordance with the Laws of England and any dispute shall be subject to the exclusive jurisdiction of the English Courts.
If this website contains links to other owned by companies outside the Black and White Trading Ltd, users view such sites at their own risk. Black and White Trading Ltd is not responsible for, and has no control over, the content of such sites.
To the full extent permissible by law Black and White Trading Ltd shall have no liability for any damage or loss (including, without limitation, financial loss, loss of profits, loss of business or any indirect or consequential loss), however it arises, resulting from the use of or inability to use this website or any material appearing on it or from any action or decision taken as a result of using the website or any such material.
Thank you for visiting our site.