Duncan Lewin is an ex-Deloitte consultant specialised in helping people improve their skills in giving and receiving feedback, managing conflict more productively and handling difficult conversations.
A former ‘feedback-phobic’, Duncan was terrible at handling feedback and criticism. Like many, he had two ways of responding: aggressive and argumentative, or passive and resentful. Neither worked, and both left him stressed.
Eventually the stress got too much and he began a deep, personal journey in finding a new way of relating to feedback and conflicting opinions.
The results have been startling:
- Duncan now actively seeks feedback;
- feels comfortable with conflict;
- and has learnt how to handle even the most difficult conversations with (he hopes!) assertiveness and grace.
He works with a range of clients including BT, Accenture, Exxon Mobil and Canary Wharf Group.
HR Strategy Consultant
Jon is a leading specialist in strategic people management and organizational development issues. He regularly speaks and provides training in Europe, the US, the Middle East and Asia and has also lectured on strategic management, change management and human resources on executive MBA courses across Europe.
He is the author of Strategic HCM: Creating value through people (2006) and is currently completing a second book called Social advantage. He also posts regularly to blogs with these same titles and has recently been recognized as the top global online influencer in talent management.
Before working with Symposium, Jon served as Director of Human Capital Consulting, Europe for Buck Consultants / ACS, as Head of HR Consulting for Penna and as International HR Director for Ernst & Young after working as an IT and change management consultant for Andersen Consulting. Jon delivers a number of Symposium training workshops on HR issues such as business partnering, workforce planning, business and HR process design, organizational design and development and HR innovation.
Jon has a BA in Psychology, a Masters in Engineering and an MBA. He is a Fellow of the Chartered Institute of Personnel and Development (CIPD).
Early Careers & Talent Expert
Ben has worked in the recruitment industry for more than 15 years. He began at Hays as a Recruitment Consultant in 2000, before running Hays’ in-house recruitment team, responsible for sourcing around 700 graduate hires every year. He then joined a European field marketing group as Head of Recruitment, before joining Motorola as Head of Recruitment for Northern Europe.
More recently, Ben became a Client Director at global RPO business Alexander Mann Solutions, managing recruitment operations and client delivery at Prudential, Cable&Wireless and Ericsson. In this role he had sole responsibility for P&Ls totalling around £25m per annum.
In 2008, Ben joined the GradWeb, the UK’s leading graduate / future talent recruitment outsourcing and technology business. As a board director, he steered the company through the recession, achieving c.80% revenue growth and a significant increase in profitability. Within this role, Ben consulted with many of the UK’s largest graduate and apprentice employers, including almost half of the Times Top 100 employers. In 2014, Ben set up as a consultant, helping recruitment teams – both in-house and outsourced – to become better at talent acquisition and management.
Ben has a Bachelor’s degree in Latin and Ancient History, and is a qualified Prince 2 Practitioner. He speaks regularly on the subject of millennials / Generation Z at events run by the likes of the CIPD, the Association of Graduate Recruiters, the Forum for In-house Recruitment Managers (the FIRM) and Symposium Events. He has published numerous articles in HR Grapevine, OnRec and Graduate Recruiter magazines.
Julia has worked in the creative marketing and branding design industry for over twenty years. She is the co-author of two ‘teach yourself guidebooks’ to branding; Create the Perfect Brand (2010) and Successful Brand Management (2014), and began her career in marketing with campaigns for Samsung, Telewest, MG Rover and ICL. Since 1996, she has worked as a consultant with hundreds of businesses to help them realize the potential of their brands through consultancy, seminars and training workshops. She has co-written and developed a series of Symposium training workshops on brand strategy and the employer brand for HR practitioners.
Julia is a member of the Chartered Institute of Marketing (CIM) and a business studies graduate from the University of Greenwich, for whom she is also an active mentor for their student careers mentoring scheme.
Paul Hitchens is a highly experienced marketing and brand consultant and the co-author of Create the Perfect Brand (2010) and Successful Brand Management (2014), ‘teach yourself’ guidebooks to branding. He has extensive experience in branding, including manufacturing and service brands, and has created and implemented brand strategies for new business ventures, start-ups and established organisations. After a successful agency career that included an award-winning recruitment campaign at the PA Consulting Group and Automotive Branding at Wolf-Olins, he became a founding partner of the brand consultancy Verve Interactive Ltd.
Paul is a member and course director with the Chartered Institute of Marketing (CIM) and has lectured at the Henley Business School, presenting the brand module for the MSc in strategic marketing leadership. He has contributed articles on branding to business journals including Management Today and Start Your Business magazine and has been interviewed on both television and radio regarding corporate branding.
As well as consulting, Paul currently delivers Symposium training workshops on employer branding and brand experience for HR professionals.
HR/Change Management Consultant
Paul is an international HR specialist, executive coach and mentor with over thirty years experience in senior HR roles for organizations including Unisys, Sun Microsystems and General Electric (GE), building and leading diverse global teams. He has extensive experience in organisational restructuring and change management, including moving Sun Microsystems from a regionally focused HR function to a global delivery model with over five hundred HR employees in fifty countries.
Paul is also an experienced trainer in HR processes and delivers Symposium workshops providing investigation, mediation and disciplinary skills to HR practitioners at all levels. Paul offers consultancy on HR strategy, organisational design and development and change management as well as the design and management of day-to-day HR processes.
Paul is a graduate in economics with honours from the University of Bristol, a Fellow of the Chartered Institute of Personnel and Development (CIPD) and a masters graduate from the Ashridge Business School.
International Recruitment Consultant
Ian’s experience in UK immigration stretches over twenty years, with more than ten of those spent on the frontline as an immigration officer, and then chief immigration officer, for the Home Office as well as time spent as part of the forgery team at Gatwick airport. He now works with commercial, not-for-profit, financial and higher education institutions seeking his particular expertise in global recruitment compliance and identity fraud.
Ian can offer expert consultancy on immigration and recruitment strategy, including compliance and maintenance requirements and applications within and outside the points-based system. He provides recruitment training, compliance audit checks and speaks about current UK immigration issues. He can work with senior management and the key recruiters within your organization to safeguard your procedures and help you avoid the cost, and embarrassment, of civil penalties.
As well as being the current secretary and former chairman of the Association of Regulated Immigration Advisors (ARIA), Ian holds the highest level of regulation with the Office of the Immigration Services Commissioner (OISC). He is also a member of the Immigration Lawyers Practitioners Association (ILPA) and the Chartered Institute of Personnel and Development (CIPD).
Barry first qualified as an accountant before graduating in business studies and pursuing a career in human resources. He has held senior international HR positions with oil exploration and energy company Schlumberger Ltd., Control Data and General Electric after six years with telecommunications giant STC, before serving as the Executive Vice President for Human Resources at Corange – Boehringer Mannheim healthcare groups. His roles have taken him all over the world, including long periods in Holland, France and Japan.
Barry then moved into HR consultancy in 1996, utilizing his expertise in organizational design, talent management, executive search and recruitment as well as individual and team executive coaching.
Barry is also an experienced trainer in workplace issues such as conflict resolution, mediation, investigations, disciplinary hearings and appeals, and delivers our highly popular Symposium workshops that help HR practitioners at all levels and across all industries navigate these often complex processes.
HR / Change Management Consultant
Beverly brings expertise in a diverse range of areas within human resources strategy, including organizational design and effectiveness, leadership, executive coaching, change management and acceleration, acquisition due diligence and integration, conflict resolution and mediation.
She spent twenty five years with General Electric (GE) in both the US and Europe as an HR practitioner across various financial and industrial services, as well as over five years working within GE integration, leading cross-functional business teams on acquisition and integration projects across Europe. She is an accredited workplace mediator, experienced corporate change management consultant and delivers Symposium training workshops on mediation skills.
Beverly is an honours graduate from Northeastern University in Boston, Massachusetts, holds an MBA from the same institution, and is a member of the Chartered Institute of Personnel and Development (CIPD) and the Institute of Directors.
Wellbeing and Stress Management Consultant
Ann is an experienced and highly successful scientist, educationalist, speaker, writer, trainer, coach and therapist. She specialises in developing positive and resilient work cultures in organisations through effective performance and wellbeing strategies. An employee wellbeing expert, her post-graduate published research in immunology has given her great insight into the recently publicised topic of psycho-neuro-immunology which explores and explains the interactions and impact of stress, wellbeing, mental toughness, optimism and resilience. In her book, Stress Gremlins (2005), Ann demystifies the word ‘stress’ and takes a down to earth approach to dealing with life’s everyday hassles, offering new insights into managing stress and a dynamic approach to tackling the challenges on a much broader, accessible scale.
Ann was a research scientist for ten years and, after teaching, began working as a coach and therapist in 1998. Since then she has built a wealth of experience as a consultant and has become a highly sought after speaker and chair for conferences, including chairing the Symposium Wellbeing and Stress Summit for the last five years. Her extensive work delivering training now includes two new and exciting Symposium workshops on mental health awareness and personal and organisational wellbeing and resilience.
Ann is the current vice-president and former chair of the International Stress Management Association (ISMA), a visiting lecturer at the University of Westminster and a member of the Chartered Institute of Personnel and Development (CIPD) and the Institute of Biology. She holds a BSc in biology and MSc in immunology from the University of Edinburgh, both with honours, and is an associate member of the Royal College of Pathology.