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Talent Management and Leadership Development Summit 2017

19 October @ 9:00 am - 4:30 pm

£449.00 - £499.00
Talent Management and Leadership

Hilton Hotel, Canary Wharf


This event is now complete

Do you agree that attracting the right talent to your organisation is not enough and that you should take a more strategic approach when planning your 

future workforce? Do you feel that your employees have lots of potential that needs to be identified, strengthened and continually developed? Are you wondering how your organisation may benefit from putting more effort into talent retention and leadership development? If your answer is yes to any of these questions, then the Talent Management and Leadership Development Summit is designed to give you solutions to your biggest challenges when creating and enhancing a truly complex and robust HR strategy at your organisation.

Conference Attendee Questions

Will I get the event presentations?


Download detailed instructions here.

For environmental reasons, we do not print conference presentations.  They become available as a download in your account on this site, shortly before the event.

When your order is completed online, an account it automatically created for you.

Please remember the account login and password you created during the event registration process.  You will need this to access the presentations.

The event presentations are added to this account shortly before the seminar and can then be downloaded. We will notify you when they are available.



In order for people to get the presentations they have to download them from an account on this website. 

If you made the booking, you can download them for your colleague as you already have an account – or they can create their own account.

To create an account, the attendee will need to purchase the documentation directly from the site.  Don’t worry – we will email them a “Coupon Code” to input which makes the purchase free of charge. 

Normally we email all attendees to notify them when the documentation is available online about one week before the event.  We include account set up instructions and the Coupon Code with that email. 



You can find the LOST PASSWORD screen under “MY ACCOUNT” on the top menu of our site or by clicking HERE.


What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.


I am a supplier or consultant, can I attend?

Sorry, but suppliers may not attend as delegates.

We do allow a strictly limited number of suppliers to exhibit.  Further exhibitor information can be found here or by calling our sales team on 020 7231 5100.

How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.



Mercer is a global consulting leader in talent, health, retirement and investments helping our clients advance the health, wealth and performance of their most vital asset – their people.

Mercer is also the world’s largest provider of integrated Global Mobility data, technology, consulting, learning and international benefits services. Our Global Mobility experts are located in offices throughout the world ensuring our market-leading solutions are underpinned with local knowledge and service. In addition to our Global Mobility expertise, Mercer’s Career business provides talent strategy, HR transformation, workforce & executive rewards, communications and Workday advisory services to clients across a wide range of industry sectors.


If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site or contact our sales team at [email protected] or 020 7231 5100.


Please note this programme may be subject to changes

 09:00 Coffee and Registration
09:30 Chair's opening remarks - Amy Armstrong, Member of Faculty in Ashridge Qualifications, Hult International Business School
 09:45 Agile by design: the future of leadership development is here

  • The importance of leadership to ensure competitiveness
  • Why leadership journeys are the future of development
  • Lessons from experience - how to make leadership journeys work

Anna Seely, Principal, Talent Strategy and Leadership Development, Mercer UK

10:10 Leadership Development - topic coming soon!

Mark MacKenzie, Leadership Development Specialist, Transport for London

Leonie Saywell, Organisation Development Lead, Transport for London

10:35   Questions and discussions with speakers

Panel Discussion - when it comes to leadership, does experience matter?

  • Are our leadership strategies complying with the needs of young workers?
  • The importance of learning possibilities and progression opportunities at work for the new works - retain your future leaders
  • The lack of understanding between generations: how baby boomers leaders can manage, motivate and persuade millennials

Lisa Lyons, Principal, Mercer UK

 11:10 Refreshments and networking

Leadership Development - topic coming soon!

11:55 How to develop your culture to become a values-based leadership organisation  

  • Employee engagement and the importance of involving your staff in the development of organisational values
  • The 'Barrett Centre Model' to develop a values-based culture, adopting new values-based approaches to engagement and leadership
  • Moving forward: building confidence, empowering communication, linking customer experience and staff experience

Sandy Wilkie, Staff Engagement Lead, Bolton NHS Foundation Trust

 12:20 Questions and discussion with speakers  
 12:30 Lunch and networking  
13:30 Knowledge share networking session

Roundtable discussion with your peers to share solutions/thoughts about your key talent management challenges

 14:00 STREAM A 

Talent Management - topic coming soon!


Engineering a sustainable tomorrow to have a workforce that is representative of society

  • How Costain use D&I to manage talent
  • The importance of diversity to become more innovative and creative
  • Attracting diverse talent to the industry - improving attraction and retention of women and BAME

Jenny Tomkins, HR Operations Director, Costain

14:25 The benefits and impacts of moving out of the '9-box grid'

  • What the '9-box grid' wasn't covering, why it wasn't for the Financial Conduct Authority
  • Developing a tailored talent management strategy
  • Looking towards progress and development

Jennifer Doyle, Talent Manager / Executive Resourcing and Talent /  Human Resources, Financial Conduct Authority

The impact of Employer Branding in talent management

  • The importance of understanding how employer branding relates to talent management
14:50 Questions and discussion with speakers Questions and discussion with speakers
 15:00 Refreshments and networking
 15:20 Panel Discussion: Brexit and the future of attracting and retaining talent

  • How Brexit will affect the planning for talent retention and development in public services
  • The impact of Brexit on mobilising your talent globally
  • Does our workforce have enough information?

Sandy Wilkie, Staff Engagement Lead, Bolton NHS Foundation Trust

Julia Howes, Head of Workforce Planning, Mercer UK

 15:45 Talent Management - topic coming soon

16:10 Questions and discussion with speakers
16:20 Chair's closing remarks and end of conference

Some of the experts speaking at this event include...

CHAIR - Dr Amy Armstrong, Senior Faculty Member, Ashridge Executive Education, Hult International Business School

Amy holds a First Class Bachelor's degree, an MBA, PhD and is also a senior faculty member in Ashridge Executive Education at Hult International Business School. Amy runs leaderships courses within the Ashridge Executive MBA for the Creative Industries (EMBACI) the online Masters in Management (MiM) degree.

Amy recently returned to Ashridge from the University of Bedfordshire where she was a Senior Lecturer in Organisational Behabiour. She was previously an Ashridge faculty member for ten years, engaging in research, working with a variety of corporate clients and leading postgraduate programmes. She is a regular writer and speaker on the topics of engagement, authentic leadership, resilience and compassion at work and is particularly interested in how 'crucible experiences' of personal trauma (such as critical illness and bereavement) affect the way in which managers view and approach their work. Amy is also a visiting lecturer at Aston University and she leads the research steam into barriers to engagement for Engage for Success, a Government-led movement which is seeking to improve engagement and well-being levels across the UK.


Jenny Tomkins, HR Operations Director, Costain

Jenny has worked for Costain for the last three years, spending most of her career prior to this at GE, working across GE Healthcare and GE Money.

Her current role is leading the HR business partners, recruitment and reward.

She is passionate about talent development and diversity, particularly working the in the Engineering field.


Sandy Wilkie, Staff Engagement Lead, Bolton NHS Foundation Trust

Sandy has held HR/OD roles in a number of private and public sector organisations. Originally a geographer, his recent work at Bolton NHS Foundation Trust has focused on organisation values, culture and enhancing the staff experience.

He is a Chartered Fellow of the CIPD and is a member of the national Engage for Success Thought & Action Steering Group and will soon be moving to become Head of HR for the Argyll & Bute Health and Social Care Partnership (HSCP). 

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  1. Enter the number of tickets* you need below.
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*Please note these prices are for in house HR practitioners. Suppliers who are interested in attending should contact Tony Okbani on 020 7231 5100 or via this form for more information.


142 available
Talent Management and Leadership Development Summit 2017 - Charity Rate£449.00Rate for registered charities only

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142 available
Talent Management and Leadership Development Summit 2017 - Standard Rate£499.00Standard rate for HR Professionals

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19 October
9:00 am - 4:30 pm
£449.00 - £499.00
Event Categories:
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Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom


Symposium Events
020 7231 5100

Who's Attending

8 people are attending Talent Management and Leadership Development Summit 2017

  • Suki Vernon
  • Selina Kataria
  • Margaret Wilson
  • Kim Bennett
  • Alison Mitchell
  • Debbie Yeowart
  • Beverley Davy