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Graduate Recruitment and Development Forum 2016

Thursday, 25 February 2016 @ 9:00 am - 5:00 pm

£349.00 - £399.00
Graduate Recruitment and Development Forum

25 February 2016, Hilton Hotel, Canary Wharf, London

Days till this event

Event Day!

About this event

Attract and retain future talent

Graduate Recruitment and Development ForumA recent CIPD report has highlighted the mismatch in graduate skills due to the growth in graduate numbers. However as graduate vacancies continue to rise employers are still facing fierce competition to attract, recruit and retain the brightest graduate talent with the skills to take their organisations forward.

Many employers are changing their approach to recruitment and development to ensure they stand out in the market and are able to recruit work ready grads. 

The conference will be an opportunity to share best practice strategies with industry leaders across the sectors, giving those responsible for hiring and developing graduates a chance to uncover both the strategic and practical elements of implementing a successful and innovative graduate programme.

This is a must attend event if you want to stay above your competition.

 

Leading speakers at this event include:

Dyson logo trans 150university transparent 150civil final trans 150 deloitte 2 trans 150 Shoosmiths 150
 L'oreal 150NHS 150Rolls Royce 150University of Leicester 150Google 150 

What this event will do for you:

  • Find a balance between the mismatch of skills and qualifications
  • Develop innovative strategies to attract talent in a competitive market
  • Retain graduates after the beyond the scheme through engagement and development strategies
  • Improve development and make sure recruits reach their full potential
  • Measure performance and ROI of graduate strategies
  • Manage international careers and global graduate movement
  • Develop better partnerships with universities to improve the employ ability of graduates.

 

This event is for you if you are a:

  • HR director or manager
  • Graduate recruitment or development manager
  • Graduate programme manager
  • Leadership or talent manager
  • Employer brand manager
  • Head of recruitment & resourcing
  • Head of training and development

 

Sponsors:

Saville-Consulting-a-Towers-Watson-Companygti-200px-colour-trans

Founded in 2004 by Professor Peter Saville, Saville Consulting is an international assessment business working with organizations to identify, select and develop talented individuals and teams.

Our vision is to transform assessment around the world with leading edge psychometrics. All of our assessments have been developed through extensive research into what drives successful workplace performance.

Saville Consulting’s efficient and straightforward approach to apprentice recruitment helps clients recruit secure the best early careers talent using fresh and modern psychometric assessments.

GTI Recruiting Solutions is one of the world's leading student and graduate outsourcing recruitment specialists.

We bring the latest ideas, innovation and best practice to our clients’ campaigns, allowing them to recruit the best fit talent for their organisations.

We focus on building long standing relationships with a small number of clients, achieved only by delivering proven, measurable results providing real benefits to all stakeholders within their businesses.

Capp LogoMilkround logo

Using our pioneering strengths-based assessment techniques and recruitment solutions, organisations around the world are hiring candidates that are a perfect fit for their business - seeing new hires settle in quicker, perform better in their roles and be more productive over time.

Our early career solutions from attraction through to induction have helped organisations including EY, Nestle, BT and Lloyds Banking Group to attract, select, develop and retain the very best candidates.

Milkround is your graduate career resource with hundreds of internships, placements, graduate jobs and schemes. Start your job search here, or use our advice pages to research careers and help with your decision making.

We’re committed to giving students and graduates career confidence, and that means conquering fears of finding, applying and making that first step on the career ladder. With Milkround you get direct access to employers.

TalentQ_logo_transparent 

At Talent Q, we design and deliver innovative online psychometric assessments, training and consultancy, to help organisations make better, more informed decisions about their people.

We believe we have a refreshingly different approach to working with clients – open, committed and passionate – and whilst we have a strong technical and psychometric pedigree, we’re pragmatic and practical in our solutions.

We are now part of Hay Group, the global management consultancy firm, and with offices in over 50 countries, assessments in over 40 languages and a global network of partners, we’re able to deliver talent management solutions to clients across the world.

 

Information for potential sponsors

If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site here or email or call Sales at [email protected] or 020 7231 5100.

 

A Message from the Producer

Hayley Griffin

Dear Graduate Manager,

I am delighted to announce that the 9th annual graduate conference will be returning on the 25th February 2016.

After fantastic feedback at the last event we are welcoming Gordon Chesterman, the Director of Careers at the University of Cambridge, back to chair the conference. Gordon will be joined by some of the biggest and most successful graduate employers in the UK.

I look forward to seeing you at the event

Thank you

Hayley Griffin
Conference Producer

Sponsors

TalentQLogo-bw

milkround-logo-bw

gti-200px-bw-trans

capp-logo-bw

Saville-200px-bw

Programme

09:00 Coffee and registration
09:30

Chair’s opening remarks

Gordon Chesterman, Director of Careers, University of Cambridge
09:45

Balancing the mismatch between skills and qualifications

  • Examining the big, mega trends in graduate employment
  • Thinking about difference routes into employment
  • Looking at  Government data on graduate leavers
Ben Willmott, Head of Public Policy, CIPD
10:10

Engaging with a new, tech savvy generation

  • What motivates the new generation?
  • Engaging graduates through technology
  • Innovating in the recruitment process
  • Attraction beyond the initial attraction – how best to attract and engage throughout the whole selection process
Alastair Frater, Business Development Manager, Saville Consulting
10:35

Questions and discussion with speakers

10:45 Refreshments and networking
11:05

The latest strategies in social media and new technology

  • Engaging candidates through social media
  • New social media channels
  • Embedding with different technologies e.g. social video and mobile
  • Getting the content right for your organisation
  • Ensuring you stand out for the right reasons
Rob Farace, Senior Programme Lead, Resourcing, NHS Leadership Academy
 11:05

Ensuring your graduates are reaching their full potential throughout the programme

  • Innovating in graduate development
  • Building the competencies you need; innovation, entrepreneurial & leadership skills
  • Measuring and assessing for future potential
Alexandra Bennet, Graduate Talent Manager, L’Oreal UK & Ireland
11:30

Culture & hiring at Google

Jonathan Barker, Staffing Manager and Kerry Lale, Tech Staffing Programs Manager, EMEA, Google
 
 11:30

Maximising social mobility through attraction and selection strategies

  • Managing outreach activities
  • Tools and approaches for diversity
  • Using the right selection and assessment strategies
  • leveraging mentoring, internships and apprenticeships
Phil Wilson, Fast Stream Chief Assessor and Chief Psychologist, Civil Service
11:55

Questions and discussion with speakers

11:55

Questions and discussion with speakers

12:05 Lunch and networking
13:00

Knowledge share networking session

Round table discussions with your peers to share your challenges and solutions.

  1. How do you manage performance and measure the ROI of your graduate programme?
  2. What recruitment and development strategies can you share to aid retention beyond the graduate scheme?
  3. How can you change assessment centres to add value and aid self-selection?
13:40

Preparing graduates for work

  • Ensuring graduate are work ready when they join you
  • Do your recruits have the right mind-set and behaviours for your organisation?
Julie Broad, Company Graduate Development Manager and Gaynor Nutty, Early Career Recruitment Manager, Rolls-Royce plc
 13:40

Developing a global graduate brand proposition

Alison Heron, Global University Relations Director, GSK
14:05

Standing apart in a competitive market

  • Innovating and looking at new opportunities for attraction
  • Changing perceptions of your organisation to attract a wider range of skills
  • Managing the candidate experience
  • Candidate journey from attraction and to selection
Rob Fryer, Head of Student Recruitment, Deloitte
 14:05

Global graduate management and rotations in practice

  • Attracting graduates with a global mind set
  • Managing global movement
  • Local initiatives in a global office
  • Setting the framework to support and develop
  • Ensuring the structure has the agility to move with business needs
Sarah Wallace, Graduate Talent Partner and Stacey Turner, Graduate Development Manager, Dyson
14:30

Questions and discussion with speakers

 14:30

Questions and discussion with speakers

14:40 Refreshments and networking
15:00

Mind the Gap – development in the modern age and the challenges of engaging and retaining millennials

  • Talking their language – how to make your voice heard in a noisy room
  • How to get graduates ‘work ready’, and quickly!
  • Rethinking the graduate programme structure
  • Keeping them engaged – combatting the ‘two year itch’
Hannah Harrison, Director, GTI Recruiting Solutions
15:30

Leading the change from traditional graduate recruitment

Emma Judge, Head of Student Recruitment, Ernst&Young and Helen Dovey, CPsychol, Head of Assessment and Consulting, Capp & Co Ltd
15:55

Questions and discussion with speakers

16:05

Panel discussion – Working with universities

  • Understanding changes in higher education
  • Partnering for better employability
  • Eliminating unconscious bias in the recruitment process
  • Future changes and challenges to effect graduate recruitment

Panelists include:

  • Bob Athwal, Director of Student Experience, University of Leicester
  • Samantha Hope, Graduate Recruitment Manager, Shoosmiths LLP
  • Jonathan Walpole, Senior Client Partner,  Talent Q
16:35

Chair’s closing remarks and end of conference

Expert speakers at this event:

Gordon Chesterman

Gordon Chesterman, Director of Careers, University of Cambridge

Gordon Chesterman began his career in personnel, training and recruitment as a graduate trainee for a multinational company, and in 1983 he joined a major firm of chartered accountants as their graduate recruitment manager. After a period with a small publishing company in Cambridge and running his own training business, he joined the Careers Service in 1995 and was appointed Director in 2002.

 Ben Willmott 150x150

Ben Willmott, Head of Public Policy, CIPD

Ben leads the CIPD’s Public Policy team, which works to inform and shape debate, government policy and legislation in order to enable higher performance at work and better pathways into work for those seeking employment. His particular research and policy areas of interest include employment relations, employee engagement and wellbeing, absence and stress management, and leadership and management capability.

Ben joined the CIPD in 2003. He started his career in regional journalism and prior to joining the CIPD was news editor and employment law editor at Personnel Today magazine.

 Alistair Frater 150x150

Alastair Frater, Business Development Manager, Saville Consulting

Alastair is Business Development Manager at Saville Consulting, he manages a number of the business’ key accounts, including Thales, Prudential, Fujitsu, National Air Traffic Services, Capita and easyJet.

As a Business Psychologist, Alastair uses his consultative approach with clients and prospects to promote best practice in organisational selection and assessment. Alastair is passionate about empowering clients, building bespoke solutions to exceed client needs. Recent projects include aligning the Saville Consulting suite of assessment tools to organisational competency models, developing and implementing assessment centre materials for graduate selection programmes and embedding a variety of tools within a major corporation to facilitate selection at all levels of recruitment, from apprentices to board level. The nature of Alastair’s role requires that he is adept in the full range of the Saville Consulting portfolio of services, particularly psychometric assessments (for screening, selecting and developing talent), tailored training courses and psychometric consultancy services.

 Rob Farace - to use 150x150

Rob Farace, Senior Programme Lead, Resourcing, NHS Leadership Academy

Rob Farace has worked in HR for over twenty years and has specialised in resourcing, with a particular focus on graduate schemes. In his current role, he is responsible for recruitment to the NHS Leadership Academy Programmes – including the award-winning NHS Graduate Management Training Scheme and the Aspiring CEO Programme.

Rob started his career with the London Borough of Barnet before moving to the Children’s Society and later to the Imperial Cancer Research Fund, where he set up their graduate scheme. He subsequently played a key role in the biggest charity merger which created Cancer Research UK. At CR-UK Rob went onto to set up the resourcing function for the new organisation which included the introduction of several graduate & PhD training schemes, recruiting the board for the new organisation and helping set up a new research facility in Cambridge.

Rob has a variety of roles in addition to his day job including being a Board of Director for the Association of Graduate Recruiters and Charity Works (a unique Graduate Development Programme for the charity sector) and is a member of the Bright Futures Society Advisory Board and the CIPD Resourcing Steering Committee.

Alex Bennett 150x150

Alexandra Bennet, Graduate Talent Manager, L’Oreal UK & Ireland

Alex joined L’Oréal from Bath University as an intern in 2011 working within the Graduate Recruitment space and was subsequently appointed to the permanent role coordinating graduate activities. After a short spell outside of the Company at the BBC in 2014 Alex returned to L'Oreal as the HR Officer within the HR Retail team working with the Beauty Consultants and field teams. Alex has recently been appointed as the Graduate Talent Manager, bringing a wealth of knowledge of the graduate arena, an expertise in assessing graduate talent and the passion to drive a creative programme of activities with a social and digital steer.

 Phil Wilson 150x150

Phil Wilson, Fast Stream Chief Assessor and Chief Psychologist, Civil Service

Phil focuses on the design, diversity and evaluation of Fast Stream - the graduate talent management programme for the Civil Service. He also oversees the award winning Summer Diversity Internship Programme, the Early Diversity Internship Programme, Autism Internship Programme and Intern Coaching Programme and many other positive action and outreach activities. Prior to this role he was Head of Occupational Psychology at the London Fire Brigade, as well as Acting Head of Occupational Psychology for Greater Manchester Police and has also operated as a consultant for a range of industries. He has presented at numerous professional conferences, undertaken a variety of media activities and chaired national work psychology committees.

 Julie Broad 150x150

Julie Broad, Company Graduate Development Manager, Rolls-Royce plc

Julie is a Fellow of the CIPD, she graduated from Lancaster University with a degree in Psychology and Educational studies and has always had a keen interest in Employee Development.

Having held a number of line Human Resources and Employee Development roles within the rail industry and Rolls-Royce, Julie has returned fully to her first love of graduate development and is currently the Rolls-Royce Global Company Graduate Development Manager.

Julie has over 15 years experience of graduate recruitment, development and Talent Management for a number of functional programmes.

Julie is responsible for the development globally of approx 350 graduates a year. She is responsible for developing the strategy for development and post programme placement in close partnership with the business and function stakeholders. Julie manages the implementation of this strategy through a global team of development consultants.

Gaynor Nutty 150x150 Gaynor Nutty, Early Career Recruitment Manager Graduates, Interns and Apprenticeships, Leadership and People Development, Rolls-Royce plc

Gaynor graduated from University of Liverpool with a degree in Economics and Social History studies and took a role in recruitment after graduating. Having had experience of volume, specialist and headhunting recruitment with both agencies and Rolls-Royce, Gaynor joined the Early Career Recruitment team at Rolls-Royce in 2010.

Gaynor is responsible for the recruitment of approximately 650 graduates and apprentices each year across Europe. Key to this, is developing and implementing effective recruitment strategies to build a solid pipeline of diverse talent for the business. This varied role spans everything from developing key metrics for evaluation, to overseeing engagement with schools and universities, to relationship management with key business stakeholders. She leads and manages a team of early career recruitment specialists globally and works closely with the wider Talent Acquisition and Brand team to drive candidate-led experiences and communications.

 board-alison-heron

Alison Heron, Global University Relations Director, GSK

Alison has almost twenty years’ experience of the graduate recruitment industry and has worked on the supplier side as well as the employer side. In that time, her roles have given her experience of all aspects of recruitment from attraction through to assessment.

She spent 10 years working on a huge variety of recruitment campaigns for Flag, a design and communications agency. In 2005, Alison joined KPMG to lead the recruitment marketing team and was responsible for both graduate and experienced hire marketing working on everything from websites to campus sessions, from employee referral programmes to virtual events. Two years later she became increasingly involved in recruitment marketing for firms across the EMA region.

In 2010 her role expanded to include the graduate recruitment operations team. With the introduction of a range of school leaver programmes a year later, Alison played a key role in bringing recruitment, marketing and CSR together to demonstrate KPMG’s commitment to widening participation to the profession.

Alison joined GSK as Global University Relations Director in 2014.

Alison has been involved in the AGR in a number of different ways over the years including the Education & Training Task group, the conference planning team, and presenting on AGR workshops and courses.

 Sarah Wallace 150x150

Sarah Wallace, Graduate Talent Partner, Dyson

Sarah has nearly 20 years’ experience in Graduate and early careers recruitment. Starting in-house in professional services, she went on to spend several years in RPO defining and resourcing outsourced support for large blue chip companies. After a period of freelancing delivering both employability skills coaching for university students and outsourced assessment support city firms, she moved back in-house to Dyson two years ago. To support the rapid, global growth of this innovative Technology firm she has streamlined recruitment processes, helped define and recruit for new graduate and school leaver programmes and continues to raise Dyson’s profile as an early careers Employer.

Stacey 150x150

Stacey Turner, Graduate Development Manager, Dyson

Stacey has recently joined Dyson as the Graduate Development Manager having previously worked at the John Lewis Partnership where she worked in the Partner Development team designing L&D solutions for Waitrose stores & managers. Prior to this she worked at Vodafone in various HR roles including L&D and HR services. She graduated from Portsmouth Uni with a degree in Human Resource Management.

Hannah Harrison 150x150

Hannah Harrison, Director, GTI Recruiting Solutions

Hannah is responsible for the delivery of global recruitment campaigns for leading graduate brands across a wide variety of sectors. Hannah previously worked for GTI as an account manager from 2003-2007 before taking up a role leading Graduate Recruitment at the Financial Services Authority (FSA). During her five years at the regulator Hannah was responsible for the FSA’s marketing strategy and delivery, selection design and execution, and programme management of the FSA’s graduate development programme, specialist schemes, and undergraduate and MBA intern programmes. She also spent 12 months leading the experienced hires recruitment team. Hannah led a full selection review and redesign at the FSA which resulted in them winning the AGR Selection and Assessment Award in 2008 and has presented at a number of seminars on recruitment best practice. In 2012 Hannah re-joined GTI who are a world leader in graduate recruitment with businesses in the UK, Ireland, Germany, France, Switzerland, Singapore, Malaysia and China. During 27 years of specialising in graduate recruitment GTI have developed a worldwide network of university career services and departments, student and alumni societies, as well as graduate marketing channels. Many of the clients GTI work with draw on their global expertise to reach graduates they would find it impossible to attract without GTI Recruiting Solutions.

Rob Fryer 150x150

Rob Fryer, Head of Student Recruitment, Deloitte

Rob has over 15 years experience working in recruitment across banking, manufacturing and professional services and has  spent the last 5 years as Head of Student Recruitment at Deloitte.

Rob has a Masters in Human Resource Management and is currently on the Board of Directors for the Association of Graduate Recruiters and Leicester University Careers Advisory service.

Jonathan Barker 150x150

Jonathan Barker, Staffing Manager, Google

Jonathan Barker is a Staffing Manager at Google for Europe, the Middle East and Africa - responsible for hiring all of the technical people at Google across that region. He has worked in Google’s London office for the past 9 years and has seen thousands of “Nooglers” join the company in that time. He has hired people into 15+ countries across 3 continents and built entire teams at Google. During his time there, he has worked with senior Google leadership to grow the EMEA offices and even got to meet the Queen on her visit to the office. Before joining Google, Jonathan worked at several recruitment consultancies, hiring technical people into consulting companies and Investment Banks in the UK.

Kerry Lale 150x150

Kerry Lale, Tech Staffing Programs Manager, EMEA, Google

Kerry Lale is the Tech Staffing Programs Manager for EMEA, running the teams responsible for hiring all technical interns across the engineering offices in EMEA and the university outreach team, who run all activities on Campus. Kerry has been with Google since 2011 and has seen the intern programme grow exponentially over that time frame. Before Google Kerry's career was mainly in the investment banking sector.

 Jonathan Walpole 150x150

Jonathan Walpole, Senior Client Partner, Talent Q

In Jonathan’s role as Senior Client Partner, he develops and manages client relationships, helping them to make better informed people recruitment and development decisions, as part of their overall talent management strategy, through the use of a variety of assessment tools.

Jonathan has worked with a number of sectors, including working with Higher Education Institutions to improve the student transition from academia into the workplace through the development of core employability skills. An area of focus for Jonathan is the graduate recruitment and selection process, using his knowledge of the graduate market to support clients in delivering best practice as part of their overall employee value proposition (EVP).

Bob Athwal 150x150

Bob Athwal, Director of Student Experience, University of Leicester

Bob has a first degree in Mathematical Modelling as well as an Executive MBA and began his career as Students Union President. After this Bob worked for companies such as Tesco, Enterprise Rent-A-Car and graduate-jobs.com.

In 2006, he joined RWE npower as Head of Graduate Schemes responsible for both recruitment and development of graduates, and during his last 18 months was the HR Business Partner to the CEO and CFO direct reports. During the 5 1/2 years at RWE npower, Bob and his team transformed the npower brand into one of the most dynamic, visible and successful brands in graduate recruitment and development. In 2008 RWE npower won both awards that year for Innovation on Campus for the much acclaimed “npower energy challenge”.

Bob is recognised as an industry expert, a regular International conference speaker, as well as a former Board member of the Association of Graduate Recruiters (AGR). In 2011 ‘Getting it Right’, of which he is a co-author, was published, this is the first book in the UK aimed at graduate recruiters and developers.

In 2012 Bob joined the University of Leicester to become the Director of the Career Development Service to lead a step change in University and employer collaboration. In 2014 Bob was promoted to Director of Student Experience.

 Samantha Hope 150x150

Samantha Hope, Graduate Recruitment Manager, Shoosmiths LLP

Samantha Hope is the Graduate Recruitment Manager at Shoosmiths, which is the fastest growing national law firm in the UK. Samantha is responsible for managing the entire process of resourcing and developing trainee solicitors from initial attraction to qualification. This involves coordinating internships and training contracts across the firm's 10 office locations from Southampton to Edinburgh.

Samantha possesses an in-depth knowledge and interest in the use of digital media for recruitment and marketing. She manages events internally, on campus and digitally to develop and assess the skills of future trainee solicitors.

She is a keen speaker and writer about social recruiting, digital engagement and widening access to a career in law.

Helen Dovey 150x150

Helen Dovey, CPsychol, Head of Assesment and Consulting, Capp&Co Ltd

Helen leads the Assessment business, overseeing the company's assessment strategy and implementation. She also leads the Consulting business at Capp, ensuring the high standard of delivery across our assessment clients. A chartered psychologist, she is an experienced statistician with particular expertise in psychometric development and strengths-based solutions. Helen is particularly passionate about evaluating the robustness of psychometric solutions, ensuring our innovative products support diversity, fairness and stand up to statistical scrutiny. She has a wide portfolio of assessment clients, including experienced hire, graduate and apprentice across a range of sectors, who are regularly recognised for their innovative and high-quality assessment solutions. She has published in practitioner journals including Assessment and Development Matters as well as international journals, including Psychology of Wellbeing on her work in strengths-based interventions.

Emma  - 150x150

Emma Judge, Head of Student Recruitment, EY

Emma has specialised in student recruitment and development for 17 years.  She is currently Head of Student Recruitment at EY, one of the largest student recruiters in the UK. Emma started her career at EY where she qualified as a Chartered Accountant.  After an internal secondment to Student Recruitment and time managing the National Exam Training team, Emma became Head of Student Recruitment in 2005.She was responsible for new initiatives such as the ‘EY Degree’ and the firm’s transition to Strengths Based Recruitment which itself paved the way for more recent innovations. In 2010 Emma become Head of UK Student Recruitment at BP. During this time, she worked with the team to transform their selection process and student engagement strategy. BP rose to their highest ever ranking in The Times Top 100 Graduate Employers and won the Times Top 100 Best Engineering Recruiter award. Emma is now an independent Graduate Recruitment and Development Consultant working with a variety of public and private sector clients.

Frequently asked questions

Conference Attendee Questions

Will I get the event presentations?

PLEASE READ – IMPORTANT INFORMATION ABOUT THE EVENT PRESENTATIONS

Download detailed instructions here.

For environmental reasons, we do not print conference presentations.  They become available as a download in your account on this site, shortly before the event.

When your order is completed online, an account it automatically created for you.

Please remember the account login and password you created during the event registration process.  You will need this to access the presentations.

The event presentations are added to this account shortly before the seminar and can then be downloaded. We will notify you when they are available.

 


IF YOU BOOK FOR A COLLEAGUE PLEASE TELL THEM THIS

In order for people to get the presentations they have to download them from an account on this website. 

If you made the booking, you can download them for your colleague as you already have an account – or they can create their own account.

To create an account, the attendee will need to purchase the documentation directly from the site.  Don’t worry – we will email them a “Coupon Code” to input which makes the purchase free of charge. 

Normally we email all attendees to notify them when the documentation is available online about one week before the event.  We include account set up instructions and the Coupon Code with that email. 

 


IF YOU LOSE YOUR PASSWORD OR LOGIN DETAILS

You can find the LOST PASSWORD screen under “MY ACCOUNT” on the top menu of our site or by clicking HERE.

 

What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.

 

I am a supplier or consultant, can I attend?

Sorry, but suppliers may not attend as delegates.

We do allow a strictly limited number of suppliers to exhibit.  Further exhibitor information can be found here or by calling our sales team on 020 7231 5100.

How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.

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*Please  note these prices are for in house HR practitioners.  Suppliers who are interested in attending should contact Tony Okbani on 020 7231 5100 for more information.

Summary Details

Details

Date:
Thursday, 25 February 2016
Time:
9:00 am - 5:00 pm
Cost:
£349.00 - £399.00
Event Categories:
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Event Tags:
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Website:
http://www.symposium.co.uk/current-conferences/graduate-recruitment-and-development-forum-2016/

Venue

Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom
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Organiser

Symposium Events
Phone:
020 7231 5100
Email:
accounts@symposium.co.uk

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