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Employee Engagement Summit 2019

28 March @ 9:00 am - 4:30 pm

£249.00 – £299.00

Hilton Hotel, Canary Wharf



Employee engagement is not a new concept. There is a wealth of case studies, best practice and evidence supporting its impact on driving productivity, collaboration, wellbeing, innovation and the bottom-line.

There are however changing circumstances that consistently require organisations to review and benchmark the way that they view and manage employee engagement. The 14th Annual Employee Engagement Summit 2019 will provide an understanding of the latest research, data and thought leadership on successfully engaging employees in the workplace.

We will hear from organisations who will share key insights into how they are leading the way through engaging their employees and effective reward strategies and best practice for 2019.

All information about this conference are subject to change as we are in the process of finalising details.

Who should attend:

  • Head of Recruitment / Talent acquisition

  • Head of HR

  • Learning and development Directors/Managers

  • Talent Management

  • Employee Relations

  • Emerging talent

  • Graduate Recruitment Managers

  • Early careers Managers

  • Campus / school Engagement Managers

  • Student Acquisition Managers

Conference Attendee Questions

Will I get the event presentations?


Download detailed instructions here.

For environmental reasons, we do not print conference presentations.  They become available as a download in your account on this site, shortly before the event.

When your order is completed online, an account it automatically created for you.

Please remember the account login and password you created during the event registration process.  You will need this to access the presentations.

The event presentations are added to this account shortly before the seminar and can then be downloaded. We will notify you when they are available.



In order for people to get the presentations they have to download them from an account on this website. 

If you made the booking, you can download them for your colleague as you already have an account – or they can create their own account.

To create an account, the attendee will need to purchase the documentation directly from the site.  Don’t worry – we will email them a “Coupon Code” to input which makes the purchase free of charge. 

Normally we email all attendees to notify them when the documentation is available online about one week before the event.  We include account set up instructions and the Coupon Code with that email. 



You can find the LOST PASSWORD screen under “MY ACCOUNT” on the top menu of our site or by clicking HERE.


What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.


I am a supplier or consultant, can I attend?

Sorry, but suppliers may not attend as delegates.

We do allow a strictly limited number of suppliers to exhibit.  Further exhibitor information can be found here or by calling our sales team on 020 7231 5100.

How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.

Event Sponsors


If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site or contact our sales team at sales@symposium-events.co.uk or 020 7231 5100.



09:00 Coffee and Registration
09:30 Chair's opening remarks

Dr Amy Armstong, Faculty and Program Director, Hult International Business School

09:45 Creating an effective employee engagement strategy that drives individual, team and organisational performance 

  • Analysing the tools and techniques successful companies are using to engage employees?
  • Comparing new ways to drive engagement
  • Evaluating current and future trends

Faran Johnson, Managing Director, Engage for Success

10:10 Capturing a true measure of employee engagement levels 

  • Moving from data to insight: using the best annual feedback surveys to measure and understand employee engagement
  • Developing employee engagement through multi-directional conversation
  • Collecting employee feedback as a driver for employee collaboration, enablement and engagement
  • Ensuring employees are invested in the process
10:35 Developing a workplace environment and culture to foster employee engagement

  • Embedding organizational values and culture to enable growth and innovation
  • Understanding the key drivers of engagement at work
  • Building an inclusive culture and the effect is has on employee engagement 

Karen Notaro, Engagement and Employee Lifecycle Insight Expert and Race Ambassador
Workforce Shaping, Insight & Research, 
Ministry of Justice

11:00 Questions and discussion with speakers
11:10 Refreshments and networking
11:30 Case study: implementing an effective leadership and coaching programme for line managers: line managers as advocates for employee engagement

  • Understanding the key role line managers play in motivating and engaging employees
  • Coaching managers to drive individual and team performance
  • Creating a managerial culture that rewards employee engagement initiatives
  • Equipping line managers with the tools to engage the disengaged
11:55 Case study: Practical tips for designing an effective employee engagement strategy

Emma Reynolds, Head of Communications - Defence Infrastructure Organisation, Ministry of Defence

12:20 Questions and discussion with speakers
12:30 Lunch and networking
13:30 Knowledge share networking session 

Roundtable discussions with your peers to share solutions to key challenges

Focus: How to improve engagement across a diverse and evolving workforce

14:00 Maintaining and adapting employee engagement strategy through periods of change

  • Communication as the key to engagement
  • Retaining the integrity of your organisation’s engagement agenda while adapting to changing business needs
  • Developing a flexible and collaborative workforce 

Kerry Freeman, Head of Culture, RBS

14:25 Finding low cost, high impact employee engagement strategies

  • Funding employee engagement
  • Understanding the key drivers for reward vs recognition
  • Implementing effective employee engagement within budgetary constraints
  • Examining low cost, quick wins 

Liz Naughton, Head of HR and People Development, Royal College of Nursing

14:50 Questions and discussion with speakers
15:00 Refreshments and networking
15:20 Panel discussion: new ways of working and engaging in the future

  • Understanding and responding to employees’ needs
  • Developing engagement strategies for a changing workforce and workplace
  • Predictions for the future 

Phil Pringle, Head of Insight and Engagement, Whitbread Group, PLC

Jim Cockin, Head of Internal Communication, Sky

Alex Nelson, Senior Colleague Experience Manager, HR, Marks and Spencer Plc

15:45 Case study: Using data to improve the employee experience and predict turnover 

  • Understanding the employee experience and how to measure it
  • Creating action-based improvement plans, in the areas that matter
  • Using data to predict future trends
  • How to embed employee experience across a business 

Alex Nelson, Senior Colleague Experience Manager, HR, Marks and Spencer Plc

16:10 Questions and discussion with speakers
16:20 Chair's closing remarks and end of conference



CHAIR - Dr Amy Armstrong, Faculty and Programme Director, Hult International Business School

Amy is senior faculty at Ashridge Executive Education, part of Hult International Business School. Her teaching and research interests include personal resilience; engagement; authenticity and compassion at work. She is particularly interested in how ‘crucible’ experiences in one's personal life, such as bereavement, illness or family breakdown, shape who we are and how we lead. She runs leadership courses across Ashridge-Hult and works with a variety of international corporate clients.

Amy is a Visiting Scholar at Aston University. She also leads the research into barriers to engagement for Engage for Success, a UK Government-led movement which is seeking to improve levels of engagement and well-being across industry.


Alex Nelson, Employee Engagement Manager, Marks and Spencer

Alex Nelson is Employee Engagement Manager for Marks and Spencer, responsible for delivery of their global employee survey and people insight. With a history of working in a range of roles on the frontline of retail and hospitality, he brings to the team an understanding of the challenges and opportunities that exist in a large retail organisation.

Currently working to develop a market leading employee insight strategy that delivers clear stories, themes and actions from employee feedback and enables M&S to make sure it is looking after all their employees, no matter their background or the challenges they face. Alex holds a Bachelor’s degree in History and Politics, is a keen cyclist and record collector.


Karen Notaro, Head of Engagement Champions Network, Ministry of Justice 

Karen was born and grew up in the London Borough of Barking and Dagenham, joining the civil service working for the Department of Works and Pensions in 2000 where she interviewed foreign nationals for National Insurance numbers.

Karen progressed to Customer Services Manager working on the mystery shopping results before joining the then Employment Tribunal Service on promotion in May 2004, moving to work in other parts of the court service in January 2014.

Becoming a member of the Engagement Champions Forum in March 2009, Karen is now the Chair, lead designer of the annual Champions Day, and faciliates bespoke sessions across the MOJ family including Courts, Tribunals and Prisons, developing the Engagement Compendium.

In November 2016, Karen became the Head of Engagement Champions Network and is currently responsible for continuing to grow and up-skill the now 1,000 strong cadre of Engagement Champions across the department.


Faran Johnson, Managing Director, Engage for Success

Faran Johnson is a highly experienced change and transformation professional who has recently been appointed as the Managing Director of Engage for Success, formed to promote employee engagement as a better way to work that benefits individual employees, teams, whole organisations and the country. Her 30 year career spans both the private and the public sectors, operating in senior line, consulting and Board roles across Private Equity, Financial Services, Entertainment, Retail and Media organisations.

She specialises in both large-scale workforce and HR function transformation, from strategy design through to execution; from behavioural, cultural and leadership change to improving organisational performance.


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Book here - Secure your tickers today!

  1. Enter the number of tickets* you need below.
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*Please note these prices are for in house HR practitioners. Suppliers who are interested in attending should contact our sales team on 020 7231 5100 or via this form for more information.


84 available
Employee Engagement Summit 2019 - Standard Rate£499.00 £299.00
84 available
Employee Engagement Summit 2019 - Charity Rate£449.00 £249.00Rate for registered charities only


28 March
9:00 am - 4:30 pm
£249.00 – £299.00
Event Categories:


Symposium Events
020 7231 5100


Hilton Hotel, Canary Wharf, London
South Quay, Marsh Wall
London, E14 9SH United Kingdom
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