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Employee Engagement Summit 2017

29 March @ 9:00 am - 4:30 pm

£449.00 - £499.00
Employee Engagement

Holiday Inn Kensington, London

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Employee engagement is not a new concept. There is a wealth of case studies, best practice and evidence supporting its impact on driving productivity, collaboration, wellbeing, innovation and the bottom-line.

There are however changing circumstances that consistently require organisations to review and benchmark the way that they view and manage employee engagement. The Employee Engagement Summit 2017 will provide an understanding of the latest research and data on:

  • The broader economic, political, technological and socio-demographic factors that impact on the way we work and engage
  • The key drivers and impacts of employee engagement

It will further provide insight to some practical strategies/tools to assist you to:

  • Effectively communicate and engage with a dispersed and remote workforce
  • Understand of the importance of managers and their role in embedding and driving engagement
  • Strategies to secure manager buy in and create champions for your engagement agenda
  • Maintain engagement through periods of change and unpredictability

Who should attend:

  • Head of Talent / Learning and Development / Engagement and Communications

  • Talent Managers

  • Learning and Development Managers

  • Engagement Managers

  • Internal Engagement Managers

  • Internal Communications Managers

Conference Attendee Questions

Will I get the event presentations?

PLEASE READ – IMPORTANT INFORMATION ABOUT THE EVENT PRESENTATIONS

Download detailed instructions here.

For environmental reasons, we do not print conference presentations.  They become available as a download in your account on this site, shortly before the event.

When your order is completed online, an account it automatically created for you.

Please remember the account login and password you created during the event registration process.  You will need this to access the presentations.

The event presentations are added to this account shortly before the seminar and can then be downloaded. We will notify you when they are available.

 


IF YOU BOOK FOR A COLLEAGUE PLEASE TELL THEM THIS

In order for people to get the presentations they have to download them from an account on this website. 

If you made the booking, you can download them for your colleague as you already have an account – or they can create their own account.

To create an account, the attendee will need to purchase the documentation directly from the site.  Don’t worry – we will email them a “Coupon Code” to input which makes the purchase free of charge. 

Normally we email all attendees to notify them when the documentation is available online about one week before the event.  We include account set up instructions and the Coupon Code with that email. 

 


IF YOU LOSE YOUR PASSWORD OR LOGIN DETAILS

You can find the LOST PASSWORD screen under “MY ACCOUNT” on the top menu of our site or by clicking HERE.

 

What food and refreshments are provided?

Generally coffee and light refreshments are available on arrival and at tea and coffee breaks throughout the day.  The times of these are made clear in the event programme.

Lunch is served on full day events.  We arrange a buffet with a selection of options to accommodate different dietary requirements, but if you have specific needs please feel free add this on the ‘additional information’ section of the online booking for or to email us.  Contact us here.

I have a discount code – how do I claim it?

If you have been sent a discount or special offer ‘coupon code’ this can be entered in the shopping cart while booking and your discount will be applied to your purchase.

I have a ‘ticket’ email but it does not say the right delegate names?

Don’t worry.  You don’t need the ‘ticket’, it’s just produced by the booking software to confirm the order.  

If you added delegate details on the booking form when you completed your order or told us by phone or email the names of the attendees, these people will be registered and do not need to bring the ‘ticket’.

 

I am a supplier or consultant, can I attend?

Sorry, but suppliers may not attend as delegates.

We do allow a strictly limited number of suppliers to exhibit.  Further exhibitor information can be found here or by calling our sales team on 020 7231 5100.

How do I pay? Can I have an invoice? Can I pay with a credit card?

Payment can be made by credit card when you book, or you can specify cheque, bank transfer or invoice etc. once you complete the registration form.

An invoice or receipt is automatically sent once booking is completed online.

For cheque and BACS payments, our account details can be downloaded here.

Credit card details can be taken by telephone, please call our account department on +44 (0)20 7231 5100. We do not store any credit card details used for payment.

Online credit card payments are transacted via Paypal – you do not need a Paypal account to use this facility.

How do I book an event?

You can book online
Simply scroll down the page to the “Tickets” section. Select the number of places you wish to book and then click “Add to Cart”. You will then be taken to the shopping cart where you can confirm your purchase details, enter any discount or special offer coupon codes you may have, and arrange payment.

You can book by telephone
Simply call us on 020 7231 5100.

Event Date Changes

Changes are sometimes needed due to circumstances beyond our control such as trainers being ill, poor weather and so on.  In the very rare circumstances that we need to change the date for an event we will automatically offer you a place on the next available event date.  If this is not suitable for you we will refund your booking fee.

We cannot accept liability for travel and accommodation costs and strongly advise you not to book cheap ‘non-refundable / no change’ tickets and to check your insurance covers travel and accommodation in these circumstances.

Can you recommend a hotel near the venue?

Yes! Some of our events are actually held at hotels, but not all of them, so we have put together a page to help you find a suitable hotel near all of our main venues.

Can I cancel my booking or transfer to another event?

Please see our full terms and conditions here .

  • Cancellations can be made up to one month before the event. Cancellations must be confirmed in writing and will be subject to a cancellation charge of £100 + VAT.
  • Cancellations at less than one month from the event date are be subject to full payment.
  • Substitutions may be made at any date and are subject to a £100 + VAT administration fee.
  • Non-payment or non-attendance does not constitute a cancellation.
  • If you want to change to another course date, or different event, we will do our best to accommodate your request, but we reserve the right to refuse changes. Any changes are subject to a £100 + VAT administration fee.

Sponsors

 

Peoplise provides an integrated, streamlined video enabled digital platform for all your recruitment needs. Their mission is to help HR practitioners utilise digital and analytical technologies in all steps of the talent acquisition process. They have more than 50 clients worldwide and just launched a UK office. 

http://www.peoplise.com/

 

WorkplaceBuzz - Boosting business performance through Human Capital Intelligence

Great leaders understand their people are at the heart of their business. WorkplaceBuzz specialise in capturing the voice of your people. Using their world-renowned Equaliser© model of engagement, they map both the psychological aspects of your workplace and the more practical challenges you face operating your business day-to-day. In identifying your strengths, vulnerabilities and opportunities, they enable you to drive superior performance to create a better place to work.

www.workplacebuzz.co.uk

IBM

IBM is a globally integrated enterprise operating in over 170 countries. Today, IBM UK has around 20,000 employees, bringing innovative solutions to a diverse client base to help solve some of their toughest business challenges. In addition to being the world's largest IT and consulting company, IBM is a global business and technology leader, innovating in research and development to shape the future of society at large. 

www.ibm.com

Reward Gateway

Reward Gateway helps more than 1,300 of the world's leading companies in 23 countries to attract, engage and retain the best people with an employee engagement platform that brings employee benefits, discounts and perks, reward and recognition, employee wellbeing and employee communications into one unified hub. Clients include American Express, Unilever, Samsung, IBM and McDonald's.

www.rewardgateway.com

Sponsors

If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site or contact our sales team at sales@symposium-events.co.uk or 020 7231 5100.

Programme

Please note this programme may be subject to changes

 12:
 09:00 Coffee and Registration
09:30 Chair's opening remarks - Dr Amy Armstrong,Senior Faculty, Ashridge Executive Education, Hult International Business School
 09:45 Employee engagement now and into the future

  • Assessing current and future trends in employee engagement
  • Evaluating the technological, social, economic and political landscapes and their impact on the way we work and engage

Cathy Brown, Executive Director, Engage for Success 

10:10 Listen, Analyze,Act: Making the most of Employee Surveys and Feedback

  • Recent trends in employee surveys and new methods for listening
  • Examples of using advanced analytics to support data-driven decisions
  • Creating action and position change within organisations

Nick Hayter, Chartered Psychologist and Senior Managing Consultant, IBM

10:35 Questions and discussion with speakers
10:45

Knowledge share networking session

Roundtable discussions with your peers to share solutions to your key talent management challenges

Focus: Influencing key stakeholders to get behind the employee engagement agenda

 11:10 Refreshments and networking
 11:30 Follow me, I'm right behind you! - How great leaders drive engagement and grow their business

  • Learn about the human psychology of engagement
  • Identify the key drivers of engagement at work
  • Take away a scientifically researched model of workplace engagement
  • Gain insight in measuring and building engagement in your business

Dr Mark Slaski, Senior Psychologist & Founder, Workplace Buzz

11:55 Securing early engagement through a seamless attraction, assessment and onboarding process

  • Learn about the human psychology of engagement
  • Identify the key drivers of engagement at work
  • Take away a scientifically researched model of workplace engagement
  • Gain insight in measuring and building engagement

Cagatay Guney, CEO, Peoplise

 12:20 Questions and discussion with speakers  
 12:30 Lunch and networking  
 13:30 STREAM A - Developing a workplace environment that drives innovation, growth and change

  • Developing and embedding organisational values and culture that enables exploration, growth and innovation
  • Frameworks and leadership that drives individual and team engagement and growth
  • Leveraging the skills and capabilities of your employees through social and internal learning

Alice Browne, Talent Manager, Brain Labs Digital

STREAM B - Engage through communication: tools and examples from the world of communication

  • Adopting communication principles to create meaningful and social experiences and connections
  • Why and which communication tactics and tools help to drive engagement
  • Campaigning to support your engagement programmes

Julia Menninga,Head of Learning and Development - International, Ketchum

13:55 Colleague led organisational change – the impact of involvement and voice in driving engagement and change

  •  Providing a VOICE for colleagues, in a variety of ways
  • Pioneering new initiatives designed to create new and inclusive ways of working
  • Empowered ownership - unlocking colleague influence, no matter what their role
  • Running brand values workshops, testing language and creating conversations

Susan Wareham, HR Director, Northern Gas Networks

Trevor Lister, Operational Response Engineer, Northern Gas Networks

Clare Ramsay, Head of Technical Delivery, Northern Gas Networks

A network of champions to engage with a dispersed workforce

  • Engagement champions as a means of embedding engagement at all levels of your workforce
  • Empowering engagement champions to intiate change and developments
  • Leveraging the influence of engagement champions to share and filter communication
  • Developing collaborative engagement hubs across multiple departments/groups

Karen Notaro, Head of Engagement Champions Network, Ministry of Justice

14:20 Questions and discussion with speakers Questions and discussion with speakers
14:30 Knowledge share networking session

Roundtable discussion with your peers to share solutions to your key employee engagement challenges.

Focus: Developing a culture for engagement

 15:00 Refreshments and networking
 15:20 Improving managers in order to improve engagement

  • Examining the impact of Line Managers on enabling or inhibiting engagement
  • Equipping Line Managers with the right tools and skills to drive engagement
  • Engaging disengaged Managers
  • Line Managers as advocates of engagement

Raymond Mulvey, Head of Engagement and Talent, Royal Mail

 15:45 Maintaining and evolving employee engagement through change 

  • The importance of a clear and transparent strategic narrative
  • Reviewing and adapting your engagement agenda to the changing business needs without compromising its integrity
  • Developing a strong, flexible,collaborative and engaged workforce

Amina Graham, HR Director, RHP Group

Chloe Marsh, Head of Engagement, RHP Group

16:10 Questions and discussion with speakers
16:20 Chair's closing remarks and end of conference

Some of the experts speaking at this event include...

 

CHAIR - Dr Amy Armstrong, Senior Faculty Member, Ashridge Executive Education, Hult International Business School

Amy holds a First Class Bachelor's degree, an MBA, PhD and is also a senior faculty member in Ashridge Executive Education at Hult International Business School. Amy runs leaderships courses within the Ashridge Executive MBA for the Creative Industries (EMBACI) the online Masters in Management (MiM) degree.

Amy recently returned to Ashridge from the University of Bedfordshire where she was a Senior Lecturer in Organisational Behabiour. She was previously an Ashridge faculty member for ten years, engaging in research, working with a variety of corporate clients and leading postgraduate programmes. She is a regular writer and speaker on the topics of engagement, authentic leadership, resilience and compassion at work and is particularly interested in how 'crucible experiences' of personal trauma (such as critical illness and bereavement) affect the way in which managers view and approach their work. Amy is also a visiting lecturer at Aston University and she leads the research steam into barriers to engagement for Engage for Success, a Government-led movement which is seeking to improve engagement and well-being levels across the UK.

 

Cathy Brown, Director, Engage for Success

Currently the Director of Engage for Success, Cathy has wide ranging experience across the public, private and third sectors in raising awareness and providing practical guidance to organisations looking to improve employee engagement. With a background in delivering strategic transformation programmes for a FTSE 100 company, she recognises the importance of values, good management, authentic leadership and the ability to listen in creating environments where people can bring the best of themselves to work every day.

As a long time public speakers and spokesperson for Engage for Success, Cathy engages and energises audiences around business change, leadership and innovation. She passionately believes that helping people find a better way to work can make a big difference to people;s lives, their organisations and ultimately: the country.

 

Dr. Mark Slaski, Chief Psychologist, WorkplaceBuzz Ltd

Dr. Mark Slaski is Chief Psychologist with WorkplaceBuzz, and widely regarded as one of the leading experts in the field of leadership and engagement. For the past two decades, he has worked with major organisations across the world to build performance excellence, advising C-suit executives on aligning people and business strategies. Mark's greatest asset is his depth of knowledge and insight into human psychology and performance. His greatest skill is his ability to communicate his expertise to help people and organisations achieve greater success.

Mark believes that to fully unlock the talent of any business requires leaders at every level to create engaging workplaces for those who follow. Mark is also a senior lecturer in Organisational Psychology. His own research supports the growing scientific evidence - 'higher engagement equals superior performance, better customer service and an increased sense of belonging and wellbeing'.  

He has presented his findings at a variety of international conferences and published numerous articles. He is also author of Equaliser a globally used online survey and toolkit designed to transform workplace engagement and create great places to work. 

 

Alice Browne, Talent Manager, Brainlabs Digital

Having graduated from Cambridge University in 2015, Alice joined Brainlabs, the fastest growing tech company in the UK. Immediately heading up the HR department, she wrote the employee handbook, creating initiatives based on scientific research rather than more traditional, accepted methods.

Alice works very closely with the CEO, who started the agency with the mission to "create the best company to work for in the whole wide world" and this has remained a core focus for the company's success. Extremely fast growth has been a massive challenge for a company that prides itself on it's highly inclusive, laid-back culture, prompting the HR department to embrace and initiate innovative change and improvement. Alice has now put several processes in place, working with the tech department to automate everything from the screening of potential candidates to the running of performance reviews without compromising the young and vibrant culture.

 

Amina Graham, RHP Group Executive Director for Corporate Services, RHP

Amina Graham joined RHP as the Executive Director of Corporate Services in 2008 after 22 years at Marks and Spencer. She has a wealth of business experience in customer service, people management , organisational development and complex change delivery.

At M&S she led the successful delivery of a portfolio of strategic programmes which made a significant contribution to the group's return to growth. Amina's commercial acumen and expertise in customer service has helped RHP deliver sector leading digital services; achieve the gold standard in Investors for People; gain first place in the 2016 Great Place to Work list; win the 2015 CIPD overall award for best employer and employee engagement; RHP being recognised as the most innovation friendly organisation in the housing sector; and RHP becoming one of the top performing organisations in the sector with customer satisfaction at 85% and employee satisfaction at 95%.

Amina's innovative approach was recognised in the HR Most Influential 2016 list.

Chloë Marsh, RHP Group Head of Engagement, RHP

Chloë's experience in HR, L&D and Communications has driven forward award winning employee engagement initiatives an UK leading levels of employee satisfaction, that have in turn delivered better business results.

She joined RHP in 2009 as an HR generalist and in 2011 became their Learning and Development Manager. Chloë played a key role in developing and embedding their cultural change programme 'iamrhp', leading to a significant increase in employee engagement with satisfaction moving from 88% to 97% and RHP gaining a top five place in the Sunday Times Best Companies list for not-for-profit.

Since becoming Head of Engagement, Chloë has helped RHP reach new heights in employee engagement. 

 

Susan Wareham, Human Resources Director, Northern Gas Network

Susan Wareham joined Northern Gas Networks in August 2005. She has over 30 years' experience working in Human Resources, predominantly in the utilities sector. Susan is committed to employee engagement and encourages a culture of fairness and equality.

Having left school with few academic badges, Susan has studied and progressed through her career and attributes her success to a strong work ethic demonstrated by her parents.

 
 

Karen Notaro, Head of Engagement Champions Network, Ministry of Justice 

Karen was born and grew up in the London Borough of Barking and Dagenham, joining the civil service working for the Department of Works and Pensions in 2000 where she interviewed foreign nationals for National Insurance numbers.

Karen progressed to Customer Services Manager working on the mystery shopping results before joining the then Employment Tribunal Service on promotion in May 2004, moving to work in other parts of the court service in January 2014.

Becoming a member of the Engagement Champions Forum in March 2009, Karen is now the Chair, lead designer of the annual Champions Day, and faciliates bespoke sessions across the MOJ family including Courts, Tribunals and Prisons, developing the Engagement Compendium.

In November 2016, Karen became the Head of Engagement Champions Network and is currently responsible for continuing to grow and up-skill the now 1,000 strong cadre of Engagement Champions across the department.

 

Cagatay Guney, Co-Founder and CEO, Peoplise 

Cagatay is the CEO of the team at Peoplise.

Cagatay is a Human Resources and Organisation Development professional with more than 20 years of experience, both as a manager in and as an external consultant to several Fortune 500 companies in the USA, Canada and Turkey.

He specialises in organisational structure, strategic planning, talent management and workforce planning. Prior to co-founding Peoplise, he has worked for Deloitte Turkey as Director of HR, for Toyota Turkey as Director of HR and Ford Motor Company as North American, Regional Workforce Readiness Manager.

Cagatay holds an MSc Degree from the Master or Organization Development Programme at Bowling Green State University. He holds a BSc degree in Political Science and Public Administration from the Middle East Technical University.

He served as a member of the State of Illinois Workforce Investment Board and Employment Committee of the Turkish Industry and Business Association (TUSIAD).

 
 

Ray Mulvey, Head of Engagement & Talent East Region, Royal Mail

Ray has worked for the Royal Mail Group for 25 years, joining in Glasgow as a seasonal postal driver in 991. Having had a wide and varied career starting in operational management, to his current role, Ray is passionate about organisational development in particular the design of leadership interventions that have engagement and coaching practice at their core.

Ray is on of a cadre of internal business coaches with a diploma in performance coaching from Lane 4 / Middlesex University. His commitment is to dedicate 25 hours per month to help, support and encourage personal growth in others. Outside of Royal Mail, Ray is a board trustee of a charity which helps adults with disabilities to live the most active and independent lives possible.

 

Nick Hayter, Chartered Psychologist and Senior Managing Consultant, IBM

Nick is a Chartered Psychologist and Senior Managing Consultant within IBM's Workforce Science & Analytics Practice. He specialises in helping organisations impact their business through data-driven decision making - creating a strategy to listen, analyse and act on priorities for engaging and enabling their workforce.

As a former psychometrician, he is comfortable using advanced analytics to draw conclusions from data and he has extensive experience of facilitating presentation and workshops with business leaders, where the aim is to establish consensus regarding the priorities for follow up action.

 

Julie Menninga, Head of Learning and Development International London, Ketchum

Julia leads Ketchum University International and is responsible for strategy, learning design and delivery for Europe and Asia, plus over 20 affiliate offices. With more than 9 years of experience in HR and Learning & Development with fields including HR strategy, talent management, recruitment , employer branding, training design and delivery, learning culture and leadership development: Julia designs and delvers training for professional competencies in communications, client relationship management and leadership.

With more than 10 years experience in communication consulting and communication management with a focus on corporate communications, corporate publishing, internal and HR communications and change management, she consults teams in developing learning structures, designs and content.

She is part of the Jury of the 2015 and 2017 Global Council of Corporate Universities awards and is a member of the jury of the UK Employee Experience awards 2016 and 2017.

Trevor Lister, Operational Response Engineer, Northern Gas Networks

Trevor started at NGN on 1 September 2014 as an Operational Response Engineer. In this role, he responded to emergency calls regarding gas leaks and any unsafe gas situations. Trevor quickly became involved with Team 10 focusing on improving customer service and sharing best practice across the network.

Trevor proceeded to work on a number of projects in the summer of 2015. The successful delivery of those projects, saw Trevor taking on board a development role as Site Manager for the purge and relight engineers in construction services.

Trevor is also involved with the NGN Colleague Involvement Group and is currently involved in the innovation project with the CNG vehicle trial.

Clare Ramsay, Head of Technical Delivery, Northern Gas Networks

Clare Ramsay took up the role of Technical Project Manager for Northern Gas Networks in May 2015 before moving into the role of Head of Technical Delivery in March 2016.  She has 14 years management experience, having undertaken up roles both in the private and public sector. 

Clare is passionate about supporting the transformation of the IT infrastructure to provide intuitive IT for colleagues, enhancing and driving their ability to perform within their roles.   

Clare is a member of the NGN Colleague Involvement Group and is also part of the Professional Development Programme running within NGN.

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*Please note these prices are for in house HR practitioners. Suppliers who are interested in attending should contact Tony Okbani on 020 7231 5100 or via this form for more information.

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Employee Engagement Summit 2017 - Charities Rate£449.00Registered charities only.

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Details

Date:
29 March
Time:
9:00 am - 4:30 pm
Cost:
£449.00 - £499.00
Event Categories:
,
Event Tags:

Venue

Holiday Inn Kensington
Wrights Lane
Kensington, W8 5SP United Kingdom

Organiser

Symposium Events
Phone:
020 7231 5100
Email:
accounts@symposium.co.uk