Do you know how to conduct an objective employee grievance investigation?

Investigations skills

“An employment investigation is an independent, rigorous, fact finding exercise to seek relevant information and evidence which may support or refute grievance allegations or employment decisions.”

Grievances and performance issues are becoming more complex and are often at the root of workplace conflict. As a result, employment legislation is putting increasing pressure on employers to deliver employment decisions that are impartial and objective.

To emphasise this, ACAS guidelines now require employers to support their decisions by including in their processes a reasonable and appropriate employment investigation which, if required, can be given in evidence at an employment tribunal.

An employment investigation is an independent, rigorous, fact finding exercise to seek relevant information and evidence which may support or refute grievance allegations or employment decisions. It provides evidence on which to make a judgement as to whether on the ‘balance of probability’ there is a case to be answered.

Symposium Training has designed the “Investigation Skills Training” to give you a robust framework for designing and executing an effective investigation. The course looks at relevant employment legislations and best practices, methodology for undertaking the investigation, documentation of evidence and interviews, handling difficult situations that might arise and understanding the concept of ‘balance of probability.’

Many organisations struggle to ensure that investigations are undertaken consistently across their business. Sending managers and HR professionals who have responsibility for conducting investigations to the course will help to ensure greater consistency in the investigations process and the output.

Through the use of case studies and exercises, you will get practical experience in the process of conducting an investigation. Lively discussions will be encouraged with course participants sharing their personal experiences with investigations and the issues their businesses are dealing with to ensure investigations are completed well and with a high degree of consistency.

By the end of this one-day course, you will have a clear understanding of why an investigation is necessary and the need for a well-developed investigation plan; the role of the investigator, the types of concrete evidence to be considered; how to identify and interview witnesses and effectively document all activities. You will leave with a report writing framework to use which includes how to report findings and recommendations.

Don’t miss your chance to attend the Investigation Skills Training  event.

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